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Buffalo Wild Wings Info
Amenities
Service options
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Outdoor seating
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Curbside pickup
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
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Sports
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Cocktails
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Comfort food
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Happy hour drinks
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Happy hour food
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Hard liquor
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Late-night food
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Quick bite
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Vegetarian options
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Wine
Dining options
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Lunch
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Bar onsite
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Restroom
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Wi-Fi
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Family-friendly
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Groups
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LGBTQ+ friendly
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Other
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LGBTQ+ friendly
Best WLM Reviews
Arrived at 5:12pm, upon arrival waited at the hostess stand for over 10 minutes while other waiters and waitresses saw us causally walked by. No greetings until someone from take out saw us and she immediately went in the back of the house telling another staff member people needed to be seated, because by this point there 3 other parties looking to be seated. On top of that there were probably a handful of tables that had customers waiting for food.
Now I understand being short staffed, but there was no communication or apology for having people to wait for anything for extensive periods of time.
We had a table of 4, ordered 2 kids and 2 adults.
The drinks we ordered were the newly advertised Blue Hawaiian and a Long Island drink. Not only was the food lack luster the drinks were poorly made.
The wings didn’t have crispy to them, they were gummy.
I watched an entire family wait an 45 minutes for their food.
We were seated at 5:22pm and didn’t receive our single appetizers of mozzarella sticks until 5:54pm. We wanted to leave but our waitress was very busy with a party that had just arrived. Which I understand, but the fact that there was no one to serve the food was pretty off because I briefly asked the manager what was the turn around time on the appetizer and he didn’t respond just walking away. The bartender approached our table as I asked what the wait time was and she went to find our waitress.
I had been here before it was a good solid 4 but today was the first poor experience I had at any BWW.
The food entrees did arrive by 6:12pm and I noticed it wasn’t piping hot. If you look at the wings they look like there were tossed in a sauce while warm. And to be fair that’s how they tasted.
My spouse requested a Corona Extra which took 15 minutes in a non-busy bar space. The lime in it was not cut and we had come to terms with how poor our experience was.
I finally went to use my Buffalo wild wings gift card. The young lady that was on staff was like working three positions my hat goes off to her. The garlic parmesan chicken wings that's what I ordered. But I'm quite sure they're good I haven't even bitten into them yet I just know that they're good because Buffalo wild wings has a great reputation for great food. Just want to thank the lady who took my order and like to say the same thing I do "awesome sauce"????????????. I'm definitely going to be back he can guarantee it. Thank you for the exceptional customer service young lady. The thing I look for the customer service rep to be able to smile and greet me when I come in and she did exactly that. I'm definitely going to recommend this restaurant whether you're just passing through or you are local go on in and get you a smile great customer service and great food.
I am only going to give facts here and leave the rest out.
Walking in, it was empty.
We ordered, it took about 20 minutes to get 15 traditional wings, cold fries and FROZEN carrots and celery. We asked our waitress and she said, she picked out the best ones. ???
They forgot my sweet tea. And they had no coffee.
They forgot the paper trays to eat/share from the 15-wing metal tray. And when we asked for trays so we could start eating, they brought us to-go boxes. ???
I asked our waitress to get a fresh order of fries as ours were cold and hard to bite into. The ketchup bottle was empty after 5 squirts. I had my son grab one from the next table.
The wings we got were half-sauced. I asked our waitress for more sauce and she mentioned she noticed they were a bit dry. And you did nothing??? Brought it to us anyways??
The bathroom, that needs some serious work!! There were footprints, dirty footprints on the toilet seat! The bowls have not seen a scrub in at least 60 days! I'm getting the chills just thinking about the women's bathroom.
Ordered online and arrived at scheduled pickup time. Wasn't busy and not many customers inside. Waited in lobby for 10-15 minutes before anyone came to check on pickup orders. Had to wait another 15 minutes for order to be done. Wings were good when I got them, but too long of a wait time for not being busy at all.
Worst experience ever! I called before I arrived they stated it was not a wait time for a party of three. After arriving 3 minutes after my call one of the employees stated that he was getting a table ready for me and my two children to sit at. Keep in mind there were at least 4-5 tables open on the side that did not have the bar. After waiting for 15 minutes I asked the same employee about my table, he stated he was looking to see if anything was available. Keep in mind he had already stated that there was an open table that he was getting ready. After that he cleaned/waited tables for about 10 minutes then went behind the counter to start passing out pick up orders. 40 minutes in total go past and my children and I are still waiting. A couple comes in and is seated within 5-10 minutes. I asked the employee that was seating them about the table that the employee that was now behind the counter and trying his hardest not to make eye contact with me said that he was getting ready. She stated that there were no tables available for children on the side that the bar is on. Keep in mind the same 4-5 tables on the opposite side were still open from when I first arrived. After that I ended up leaving and going to Applebees and we were seated in less then 10 minutes. This was a very disappointing experience and this location definitely needs to do better!
The worst experience I have ever had at a restaurant. Waited over an hour and a 1/2 for food. Watched people come in after us and get served their food and yet we still didn't get our food. When we got our food we got the wrong wings. We ordered medium wings and we're given the hottest wings. My friend almost past out when he ate one of the hot wings? And management only said sorry and replaced the wings so we asked for everything to be boxed in a to go box we were sick and tired of sitting there. And they made us pay for the whole meal. Worst experience ever will never be back.
I had a good experience here. They were very short staffed but food still came out nice and warm! My server Tayler was very sweet and came and checked up on me often even with them being under manned.
I gave them 5 stars 1 year ago. What a difference a year makes. Last week I came in , no host . Found a table at bar area , dining room closed. Wait staff fighting over tables , apparently no assigned tables , first come first served. Today went in at 3 p.m. host tells me not seating anyone at this time , 1 waitress is not taking anymore tables. Only 3 tables in bar area occupied, the rest were open . Told there would be a 15-20 minute wait . Are you kidding me! This one is actually worse that the Chester location , and that takes real drive and determination!
Quick Facts About Buffalo Wild Wings
Today
Opening Hours
| Monday | 11:00 AM - 10:00 PM |
|---|---|
| Tuesday | 11:00 AM - 10:00 PM |
| Wednesday | 11:00 AM - 10:00 PM |
| Thursday | 11:00 AM - 10:00 PM |
| Friday | 11:00 AM - 10:00 PM |
| Saturday | 11:00 AM - 10:00 PM |
| Sunday | 11:00 AM - 10:00 PM |
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