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Brazil Rio Spa Info
Amenities
Accessibility
Amenities
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Gender-neutral restroom
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Restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Payments
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Credit cards
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Debit cards
Other
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LGBTQ+ friendly
Best WLM Reviews
I went using ClassPass which ultimately didn't work out, but my neck was hurting and I was able to keep my Head and Neck massage appointment. Mila the masseuse was extremely helpful in relieving my pain and pinpointing all my tension spots. It was overall a great experience, if not according to plan. Mila as well as Carla at the desk were helpful and kind.
I booked my app for today. Today we arrived for our appointment and saw the store was closed as you can see below. We both tried to calling and we reached one person who hung up the call. No one answered calls afterwards. There was no advance notification that they decided to close today nor did anyone reach out to reschedule our appointment. Worst experience
The owner of this place Carla Santana still hasn't refund me back after almost 3 years which she couldn't give the service for. She is not only a thief, but also liar and blocked me on Venmo. She still owes me $600 and she is looking for new place to start her business. Watch out for this scammer
I have been serviced here countless times! They are know for the Brazilian Bikini Wax service, if you are looking for a clean, and pleasant experience this the place to be. Prices are reasonable for the area, staff is super friendly. They have services such as massages, hair and nails. I often come here for a blow dry and waxing. But have tried all their services and recommend.
I've been going to Brazil Spa for a year and change now. Carla is the best! Very clean environment and they make you feel very comfortable. Carla takes her time and gives great recommendations. They are very accommodating with appointments/scheduling. Plus, they open till 7 pm! Win, win! The packages are a great deal. I recommend!
I purchased the men's back wax from Brazil Rio Spa on Groupon for a very reasonable price. When I arrived for the appointment I found that the spa was a bit small; so was the room used for the service. Still, the place was clean and appealing. The hostess took her time and took care to minimize the pain; all in all I enjoyed the experience at Brazil Rio Spa.
My experience at Brazil Rio Spa was actually so amazing! I went in to get a mani-pedi and Andrea was so sweet to me! She was very gentile. They use Brazilian techniques to do your nails and honestly it was so great. Friendly staff too! I will definitely be coming back!
Definitely do not recommend this place based on almost every aspect!
1. Honoring appointments - I made an appointment for my mom and me so it’s obvious that we will get service together. Not true. My mom’s mani-pedi began 15 minutes late and mine was 45 minutes late. I am not making this up but they painted a 6 year old girl’s (she was there with her mom who was getting a haircut) nails before me!! Very cute and all but not for a professional who has limited time and a little one at home to get back to in the evening!
2. The space is tiny and run down. You have to descend a steep flight of stairs into a tiny basement room - very hard for my 70 year old mom and for me with my foot injury. The walls are peeling and everything is cramped.
3. Equipment - They don’t actually have Mani and pedi stations like any salon you may be used to. There’s a bucket that doubles up as a soaking tub with a plastics garbage bag in it for your feet - no bubbles or anything. One of those side tables for hands. Very uncomfortable chairs that are suitable for haircuts and not for a relaxing mani-pedi
4. Actual procedure - They did not scrub either of our feet with a foot file to remove the dead, cracking and dry skin. Our hands were neither soaked nor massaged with any lotion at all. Everything felt rushed.
5. Did not offer us water or tea or anything for that matter on a very hot and humid nyc summer day.
6. Language - a real barrier here. Another Brazilian patron who knew English had to help.
Bottom line - absolutely not worth any amount of money to be here! I am used to very basic Chinese or Korean places so I wasn’t looking for luxury. Just basic service
Quick Facts About Brazil Rio Spa
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | Closed |
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