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Auto Crafters Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Mechanic
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Restroom
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best WLM Reviews
Horrible customer service. I was referred by Rick/Ricky because he said they weren’t busy and would gladly give me a quote for repair. I have a 1994 so it’s irreplaceable and a classic so I want to get it repaired, I knew it would be a few thousand dollars worth of work because that’s the first thing they ask if it’s with insurance or out of pocket. I told him I’d be paying cash by phone. Within 3 seconds of looking at my vehicle he said we will pass on it. I told Craig fine, I was only coming by because Rick told my wife it could be done and they weren’t too busy. Craig said they are busy and it would take over a year to get to it and have other lame duck excuses as to why he was rudely refusing the work. I left very disturbed but the customer service or lack thereof. I won’t go back and I would never refer anyone to a place that doesn’t value a cash paying customer who wants their classic car repaired.
Great people. Ricky is best bodyshop manager in the USA. MARK is a great owner.
Excellent service. Everyone is so friendly
I would love to give a nice review because Rudy and the other workers are very professional & very nice when speaking with customers but the front office lady is EXTREMELY RUDE. POOR CUSTOMER SERVICE AND CLEARLY HAS NO PHONE ETIQUETTE. I called to receive an update on my car, didn’t even get the chance to finish introducing myself and as soon as she heard my name she said THERES NO UPDATE with a very harsh rude tone. I did respond by explaining I would call daily to receive an update if I wasn’t contacted and she sarcastically said OKAY BYE. This place would be amazing if they didn’t have someone like that running their office. My 5 year old has better manners when talking to strangers.
I was in a car accident and a friend referred me to Auto Crafters to provide an estimate for the insurance company. Turns out that my Jeep ended up being totaled by the insurance company. Craig handled my case. Craig went above and beyond in every possible way to ensure that everything was taken care of as needed. I was dealing with a particularly difficult insurance company and Craig consistently and diligently did everything that he could to ensure that I was not taken advantage of. I've dealt with many auto/body shops in the past, however, Auto Crafters stands miles above them in their professionalism, expertise, knowledge of what they're doing and customer satisfaction. From my experience, 5 stars is simply not enough. If you need any of the services that Auto Crafters provides, do yourself a favor and give them a call. You will be glad that you did.
Insurance suggested Auto Crafters for the repair of our car. Went by for an estimate and was very pleased with the staff, facility, and their knowledge. We left for a 7-day cruise, and the car was ready when we got back. Very fast, convenient, and a job well done! Thanks Auto Crafters. Top notch
While out in the middle of no where a deer collided with the side of my boyfriend's beloved new truck. (For anyone upset about the ???? deer, he didn't even seem to notice. He scampered off into the woods.) Luckily the damage was isolated to a small section of the truck, but it was the first imperfection on the truck so the loss was hard felt. Auto Crafters were able to restore the truck to a point where you cannot even tell there was any damage. Their communication was good. The truck was completed on time and on estimate.
They did an amazing job on my Jeep Cherokee! It looked brand new when I got it back! They front desk ladies need some improvement in customer service, but other than that I will recommend them to everybody
Rudy is awesome. Satisfied 100% we have had 2 vehicles worked on after wrecks and our cars look like nothing ever happened. He goes the extra mile for his customers. I recommend this place, the staff is friendly and get things done fast. This is the place for your car needs.
Quick Facts About Auto Crafters
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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