Victoria Nails And Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Best WLM Reviews
They always do a great job :)
Wait times are sometimes long but that’s not really their fault. Very attentive to your wants and needs.
I had a bad experience I had a manicure and pedicure done over a month ago an after 3 weeks my nails broke from the middle i went and told them an they refuse to take them off saying that it wasn't ther job so i manage to take them off myself but then i notice that thers some fungus growing underneath my nails and it turn out that they don't disinfect their tools or change their nail filers they just wipe and serve the nxt person.
Am never going there no more. So people be careful if you don't believe me chk for yourself
They don’t have any add in options for pedicure aside from that they are rude. Was also asked to pay without them being done with the service as I’m sitting on the pedicure chair. Never visiting this nail salon. I’m giving a one star because I can’t do less. Bad service overall.
They can do a better job on the massages. I don't mind having to pay more but it does suck that they rush through it. Just saying ????
Never going there again. Smells. & don’t even do a good job. Rush their work & cut me.
Went in to get my acrylic nails removed, they soaked them in acetone. When I went to wash my hands I seen the lady grabbing a funnel pretty sure she was puttint back the acetone I had my fingers soaked in.
Me gusta este lugar porque son muy amables y me gusta como me arreglan las uñas
Accompanied my wife to get her nails refilled, there was only 2 people, we were first on the list, waited patiently for about an hour and the person after us was attended before us and they were there for no more than 10mins! Talk about customer service, never again. Highly wouldn't recommend to anyone.
Quick Facts About Victoria Nails And Spa
Victoria Nails And Spa has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one common positive aspect mentioned by multiple customers is that they always do a great job. This indicates that the staff at Victoria Nails And Spa have the skills and expertise to provide satisfactory manicure and pedicure services. Additionally, customers appreciate that the staff is attentive to their wants and needs, indicating that the salon provides good customer service and strives to meet individual preferences. This attentiveness may also contribute to the quality of work they provide.
Moving on to the weaknesses, one major issue raised by a customer is the lack of hygiene practices. The comment mentions that the salon does not disinfect their tools or change their nail filers, which led to the customer developing a fungal infection. This is a significant concern as it indicates a lack of proper sanitation practices which can be harmful and unsanitary. Another customer also mentioned that the salon smells, which raises further concerns about the overall cleanliness and hygiene of the establishment.
Another weakness mentioned by a customer is the long wait times. While this is not entirely the salon's fault, it can still be seen as a negative aspect for customers who value their time and do not want to wait for extended periods. Customers may choose to go to other salons that have shorter wait times or offer appointments to avoid this issue.
Rudeness of the staff is also mentioned as a weakness of Victoria Nails And Spa. One customer stated that they were treated poorly and there were no additional options for the pedicure service. This indicates a lack of professionalism and customer service, which can significantly impact the overall experience for customers.
In terms of the massages provided by the salon, a customer comments that they could do a better job and that it feels rushed. While some customers may not prioritize the quality of massages in a nail salon, there may be others who seek relaxation and will be disappointed by the rushed services. This can potentially lead to a decline in customer satisfaction and loyalty.
Furthermore, there are comments regarding questionable practices such as reusing acetone and attending to customers out of order. These practices can damage the salon's reputation and lead to negative reviews and recommendations for potential customers.
In conclusion, Victoria Nails And Spa has strengths such as consistently doing a great job and being attentive to customers' wants and needs. However, there are significant weaknesses that should be addressed, including poor hygiene practices, long wait times, rudeness of staff, rushed services, and questionable practices. These weaknesses can greatly impact customer satisfaction and the salon's overall reputation. It is crucial for the salon to address these issues in order to improve and provide a better experience for their customers.
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Opening Hours
| Monday | 07:30 AM - 07:00 PM |
|---|---|
| Tuesday | 07:30 AM - 07:00 PM |
| Wednesday | 07:30 AM - 07:00 PM |
| Thursday | 07:30 AM - 07:00 PM |
| Friday | 07:30 AM - 07:00 PM |
| Saturday | 07:30 AM - 07:00 PM |
| Sunday | 07:30 AM - 07:00 PM |
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