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Taco Bell Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
The riddles given by the cashier were far too challenging and I got lost in the corn maze but overall I left exhausted but spiritually satisfied. 8/10
Not bad. Could use more attention to detail when preparing some food items (see picture). And the staff seemed like they were under staffed, which may be why their customer service was lacking, but overall it was good. Room for improvement, but I’d eat here again.
WORST TACO BELL EVER! I swear, 95% of the time I get my food here they get my order wrong. If I don’t check it while I’m there that means I have to drive 10 minutes back to get it fixed or just let me or my kids starve. At this point I want compensation for all the gas money I’ve spent going to get my order fixed.
Went for dinner. Ordered through the app, as soon as I walk up someone asked for Narcan. There was a older man laying face down and purple, while the worker's just stood there smoking ???? I didn't have any narcan, so I called 911. While INSIDE the building a worker gave my $30 of food to someone else as I waited. I was there for an hour + and no refund was given, but I got to wait even longer for them to "remake" my food. Atrocious service, atmosphere and to top it off the man passed.
The employees here are great and have been for the decade+ that I’ve been going here. Unfortunately the portions have dropped substantially and I can’t believe I paid $5+ for specialities (Crunchwrap, cheesy Gordita crunch) that had less than a small handful of beef in them. I won’t be coming back as that’s a huge ripoff. My money would be better spent literally anywhere else that I can imagine. Like I literally cannot come up with a restaurant that gives so little. French gourmet would’ve served me more for what I paid, no exaggeration.
Mr. Weber would be rolling over in his grave if he saw this store tonight.
I am a delivery driver. Tonight, I had to wait for over 2 hours for them to make the customer’s order. I understand they are busy and there were literally 20 of us drivers locked in the lobby (after midnight). It was hectic and we all had customers who were (reasonably) confused at a “fast food” restaurant taking 2 hours. One driver said he was going on 3 hours and their customers was livid at having to wait 3 hours for Taco Bell. Upon one driver politely and calmly asking for an ETA, the employee angrily yelled “NO MORE ETA’s!!! YOU’LL GET YOUR FOOD WHEN IT’S READY!”
I understand it’s busy, and I’m sure we ALL want their customers to get their food promptly. And as drivers, we’re not paid per hour. So the $2.00 per-order payment quickly becomes unjustifiable if no tip is included. We want the customer to get their food fast too!
2 and a half hours after coming in to pick the orders up, an employee yelled a comment loudly so everyone could hear.
They encouraged all of us to complain to corporate and leave 1-star reviews because “corporate won’t do s#!t unless they get enough complaints.”
Advice to Management:
It’s obvious that your employees are struggling. They’ve made it clear that they have no support from Managament or corporate. During my 2.5 hour wait, Several remarked they were hanging by a thread and were on the verge of quitting.
You say you’re short-staffed. It’s becoming more and more evident that your employees may not be the problem.
Every one of them demonstrated an excellent work ethic and worked as efficiently as they could.
I feel as though they wouldn’t have to encourage 1-star reviews from customers and drivers to get help from upper management. This will hurt your brand in the long run.
The issues you’re encountering are temporary and resolvable with help from higher-ups. Reviews posted online have a longer-lasting impact that truly can hurt brand perception.
Corporate team, PLEASE look into this location a little closer. On behalf of your online customers, delivery drivers representing them, and surely a lot of your employees with similar opinions.
I shouldn’t have to be told to leave a 1-star review by your own employees for you to have you investigate. It sure shows the distrust your team members must have at the store level, in my opinion.
Categorizing yourself as a Quick-Serve Restaurant is ironic at this point.
Help your company be ICONIC ????… Not Ironic ????.
I understand reviews have a large impact on businesses.
In fact, I will gladly retract my review if I hear of corrective action being taken and/ or upper management confirms they’ll look into resolving this.
I am not leaving this review to simply complain. I am primarily leaving it because your employees told me nothing would be done to fix any problems unless we did leave enough negative reviews.
Considering anyone who use the Internet will see your reviews, in my honest opinion, it seems like a poor strategy to evaluate store performance. Your employees should instead be advising concerned customers to contact you directly. But it sounds like this is the best way that will help The store apparently. So I will oblige. ????
This location is hurting your brand, your delivery drivers, your seemingly-dedicated employees, and ultimately your customers who have to wait sometimes over 3 hours for their order.
In summary, I understand it can be busy sometimes. But your employees refusing to come to the front counter to answer any questions and asking everyone to leave one star reviews online for your location does not seem like a viable solution. Especially in the long term. Again, I’ll emphasize, problems at the store level can usually be resolved without customers being told to leave (permanent), negative reviews online.
Cory was the best service I have had in a long time. He was personable and funny ????
and made sure our order was right. The food was top-notch as well, so kudos to the kitchen staff.
Food was made quickly and the tacos were full (which isn't always the case). Only issue was the order wasn't taken correctly so we had to re-order the missing things. Workers were friendly and helpful.
Quick Facts About Taco Bell
Today
Opening Hours
| Sunday | 06:30 AM - 04:00 AM |
|---|---|
| Monday | 06:30 AM - 04:00 AM |
| Tuesday | 06:30 AM - 04:00 AM |
| Wednesday | 06:30 AM - 04:00 AM |
| Thursday | 06:30 AM - 04:00 AM |
| Friday | 06:30 AM - 04:00 AM |
| Saturday | 06:30 AM - 04:00 AM |
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