Queen Nails

+1 256-832-1040

260 Oxford Exchange Blvd, Oxford, AL 36203 United States of America

Open Today: -

Queen Nails Info

260 Oxford Exchange Blvd, Oxford, AL 36203 United States of America
+1 256-832-1040
[email protected]

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities

Restroom

Best WLM Reviews

I got my nails done with my roommate and one of our friends. All three of us got manicures and pedicures. Our friend got gel, my roommate and I didn’t.

My roommate and I nails are AWFUL. My lady said my nails were too short (I have to keep them short for work) then paints them without cleaning any cuticle or anything. Literally an hour after we got them, my nails and my roommate nails have already cracked multiple times and chipped. They look like a 5 year old Painted ours. But, out friend who got gel, hers look AMAZING. I understand we didn’t pay the same, or get the same service. BUT, they should still look professional, not like a 5 year old did them…

Staff was very unprofessional. Stations were not sanitized between clients. I asked for pink and white ombre nails. The ombre was not blended well. My nails are uneven and different lengths. I am very disappointed. I paid $125. My pedicure was supposed to be $35 (honey one). I got gel polish and it went up to $55. My nails were $60. I am guessing $10 more because of the ombre because in the book it was priced at $50 for pink and white. I did tip, but I am highly dissatisfied. I will never go to this salon again.

I can't go here again. I told myself "one more chance" because the owner is friendly. He is the worst one to do your nails though! My acrylic nails experience for the last time.... He watches his show on his phone, didn't remove the cuticle, told me "we won't take too much thickness off the nail"...the nail is so thin it's painful. The acrylic (which usually lasts for 3 weeks) was breaking and popping off within 3 DAYS due to not being properly prepped before application. Not to mention when I went to work people literally thought I did them myself like an experiment. ???? LITERALLY looked like I did them myself blind folded. The pedicure is always such a pleasant experience here tho, so I thought I would give ONE MORE shot. Nope. Out another $120 and had to come home and do my nails myself. Such a nice guy but doesn't care about his work. Nails are too expensive and there are too many good places in town to ever go here again.

What I asked for, verses what I got.These pictures are from the same day that I got the full set / gel manicure from Queen nails. They look dingy, and are crooked.They aren't filled in all the way, & aren't even the same shape as the nails that I asked for. I have gone 3 times and have only had a really good experience once. That particular time my nails were EXACTLY what I asked for, and looked just like the picture I showed the nail tech. The only positive comments that I can come up with this time is that they were friendly, and the wait wasn't long at all. I give them one star for the quality of my nails, and the second star for the customer service. Unfortunately overall, I am not happy, and will not be returning.

I absolutely love this place! Angelina is AMAZING!!! I save designs off pinterest and show them to her and she goes above and beyond! They ALWAYS turn out better then what I show her!! Everyone is very friendly and welcoming. If I could give them 10 stars I would!

I have used this place for the last 4 times of having my nails done and they have been wonderful. Very professional and I love the way they do your nails. I do the nail dip and have never had an issue with them.

i walked in at 4, was seated & taken care of right away! i was hesitant because of the amount of bad reviews but they did amazing on my nails! it was my first time getting acrylic & i love them. the color was great, the length she cut was perfect, and the shape was great. one mail was crooked and the others shapes weren’t consistent but otherwise great.

Don’t let the guy do your nails. He rushed through and did a terrible job. They are too short, uneven, and look so bulky. I’m sick at my stomach that I even had to pay for this

Quick Facts About Queen Nails

Queen Nails Place is a salon that offers manicure and pedicure services. The comments provided by different customers highlight both the strengths and weaknesses of the salon.

Starting with the strengths, one customer mentioned that they had a pleasant experience with their pedicure. This suggests that the salon may excel in providing pedicures, creating a relaxing and enjoyable atmosphere for customers. Another positive aspect pointed out by a different customer is the friendliness of the staff. Customer service plays a crucial role in the overall salon experience, and friendly staff can make customers feel welcomed and valued.

Additionally, one customer praised a specific nail technician named Angelina for her skills and creativity. The customer mentioned that their nail designs always turn out better than expected. This suggests that there may be talented and highly skilled nail technicians at Queen Nails Place who can deliver excellent results based on customer preferences and inspirations.

Another strength is the efficiency and quick service that one customer experienced. They were seated and taken care of promptly despite the salon's potentially busy schedule. Quick service can be a positive aspect for customers who value their time and do not want to spend excessive amounts waiting for their appointment.

However, Queen Nails Place also has several weaknesses, as pointed out by multiple customers. The most significant issue seems to be the inconsistent and poor quality of the nail services. Several customers expressed dissatisfaction with the outcome of their manicures. Complaints ranged from nails appearing unprofessional, chip-prone, and looking like a child had done them, to nails being crooked, uneven, and not matching the customers' requests.

Furthermore, various customers noted issues with the cleanliness and sanitation of the salon. One customer specifically mentioned that the stations were not sanitized between clients. Hygiene is a critical factor for customers when choosing a nail salon, and this negative feedback could deter potential customers from visiting Queen Nails Place.

Another problem highlighted by multiple customers is the unprofessional behavior of the staff. One customer mentioned that the nail technician watched a show on their phone during the service, while another described an overall lack of care and attention to detail in the work performed. These issues contribute to a negative perception of the salon and can lead to customers losing trust and satisfaction with the services provided.

Another weakness is the inconsistency in meeting customer expectations. One customer mentioned having a positive experience only once out of three visits, where their nails matched their desired outcome. Inconsistent service can lead to frustration and disappointment for customers who may be seeking reliable and predictable results.

Lastly, some customers expressed dissatisfaction with the prices of the services. One customer mentioned paying $125 for their visit and being dissatisfied with the outcome. High prices coupled with poor quality services can create a negative impression and make customers question the value they receive in return for their money.

In conclusion, Queen Nails Place has both strengths and weaknesses. While they seem to excel in providing pedicures, with friendly staff and talented nail technicians, there are significant issues with the quality of their manicure services, cleanliness, professionalism, and consistency. These weaknesses can result in customer dissatisfaction and may ultimately discourage repeat business. It is crucial for the salon to address these weaknesses and make improvements in order to provide a more positive and satisfactory experience for their customers.