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Nail Salon & Supply

+1 219-764-4445
3315 Willowcreek Rd, Portage, IN 46368 United States of America
Open Today: Closed

Quick Facts About Nail Salon & Supply

Strengths:
1. Friendly and welcoming staff: Multiple comments mention that the staff at the nail salon is friendly, welcoming, and engaging with customers. This creates a positive and enjoyable atmosphere for customers, making them feel comfortable and valued.
2. Reasonable prices: One commenter appreciates that the salon offers reasonable prices for their services. This can attract price-conscious customers and make the salon more accessible to a wider range of clientele.
3. Skilled nail technicians: Several comments mention that the nail technicians at the salon are skilled and do an amazing job. They are praised for their attention to detail and their ability to create beautiful designs. This indicates that the salon has talented professionals who can meet the demands and expectations of customers.
4. Strong customer loyalty: One reviewer mentions that they have been a loyal customer for many years and consider the salon as family. This loyal customer base indicates that the salon has built strong relationships with their customers and has provided consistent quality service over time.
5. Variety of nail colors: One reviewer appreciates the wide range of colors available at the salon. This suggests that the salon has a good selection of nail polish and provides customers with ample options to choose from.
Weaknesses:
1. Inconsistency in service quality: One commenter expresses disappointment with their recent experience at the salon, stating that they did not receive the requested nail shape and the overall quality was subpar. This suggests a lack of consistency in service quality, which can be a weakness for the salon.
2. Accuracy and attention to detail: Another commenter mentions that their nails started peeling and chipping shortly after getting them done. The issue of nails not being filed properly and not lasting as long as expected indicates a lack of attention to detail on the part of the nail technician.
3. Lack of professionalism: One reviewer mentions that despite the friendly atmosphere, there were issues with nail polish getting on their skin and not being properly removed. This lack of professionalism can impact the overall customer experience and satisfaction.
4. Price discrepancy and dissatisfaction: A customer expresses dissatisfaction with the price they paid for their nails, stating that they never had to pay that much before and received better results from a different technician. This suggests a lack of consistency in pricing and possibly inconsistent quality across different nail technicians.
5. Limited scope of feedback: While the comments provided some insights into the strengths and weaknesses of the salon, there are only a few comments available, making it difficult to fully assess the strengths and weaknesses of the salon.


Best KBFKR Reviews

Pretty disappointed have only been to this place twice and this was my third time going and last I asked for short length pointy almond and got this. There was also nail polish on my skin and had to show her to remove it and she still didn’t. She was definitely a sweet lady but the nails were just so disappointing. She also told me she would do a glitter ombré effect and then just sprinkled glitter in my cuticle. Also paid $50 for these when I have never spent more then $50 there and received two other beautiful sets from the guy. I’d really appreciate a refund and or instore credit to get them redone.
Tony did my nails today and did such an awesome job! This salon is small but the people there are so friendly and are welcoming. The owner was cracking jokes and talking with the customers! It was refreshing to be in a nail salon that actually cares about their customers! The price was so reasonable as well!! Definitely recommend!
Really nice and fast, but one nail was completely peeling by the next day
Then Another, and yet another. That one was just the top layer as you can see in the pictures. It was horrible. That one picture is the bad manicure. On the bottom, a big piece of nail not filed like the rest. It was gel which is suppose to last two weeks. Mine never chip from other places or come off. I usually go back just because my nails grow
I haven't gotten my nails done in over 5 years. Went in with my mom to get her nail fixed my myself a full set. The gentleman who works there did an amazing job designing my nails. I love them! Thanks again!
Love Kathy and Lucky! I won't go anywhere else for my nails. I work a hard kitchen job and my nails last me a month. The have such great colors too. Very friendly service. Highly recommend
The man who did my nails did such an amazing job he was the best and so sweet and funny ! I just moved here not too long ago and was nervous to try out a salon since I usually go to nail techs but he snapped ! ❤️ will be coming here again
Two weeks ago was my first time in a long time since I been back in the nail salon (I moved out of the area 8yr ago) when I walked in Kathy remembered me instantly from when my mom used to go in there getting her nails done and my oldest son and I would go with my mom…. Kathy also remembered my whole family as we were the most loyal customers and I will continue going there and getting my nails done….to me they always been family
Lucky is a true artist. He will create beautiful nails for every occasion

Place Pictures

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Nail Salon & Supply Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 05:00 PM
Sunday Closed

How to go there

Location