Eddie's Barber Shop

+1 626-962-6500

2009 W Pacific Ave, West Covina, CA 91790 United States of America

Open Today: Closed

Quick Facts About Eddie's Barber Shop

Eddie's Barber Shop has several strengths and weaknesses based on the comments provided.

Strengths:

1. Professional and Experienced Barbers: Eddie and David have years of experience and are known for their skills. The customers mentioned that they never had a bad cut at Eddie's, indicating that the barbers are skilled and reliable.

2. Trustworthy Barbers: The customers expressed their trust in Eddie's Barber Shop and recommended it for both adults and kids. This highlights the barbers' ability to consistently deliver satisfactory haircuts.

3. Good Customer Service: Some customers mentioned that they received excellent customer service at Eddie's Barber Shop. They stated that the barbers paid attention to their requests and provided the desired cuts.

4. Overall Quality: Many customers mentioned that every barber at Eddie's is skilled and can be trusted to provide a good haircut. They also noted that the barbers work efficiently, allowing customers to be in and out quickly.

5. Welcoming Walk-Ins: Despite the initial comment stating that appointments are necessary, some comments indicate that walk-ins are also welcomed. This flexibility in scheduling can be advantageous for customers who prefer spontaneity or have unpredictable schedules.

Weaknesses:

1. Appointment System: One customer found it inconvenient that Eddie's Barber Shop previously required appointments, especially if they were busy or had limited time available. However, this weakness may have been addressed in subsequent comments that mentioned walk-ins being welcomed.

2. Inconsistent Service: One customer had a negative experience during their last visit. They felt that the barbers did not prioritize the order of customers, leading to delays and frustration. This indicates that there may be inconsistencies in the service provided, potentially affecting the overall customer experience.

3. Lack of Communication: The same customer who had a negative experience also mentioned that the barbers did not communicate effectively regarding the order of customers. This lack of communication caused confusion and dissatisfaction, suggesting a need for improvement in this area.

4. Lack of Attention to Detail: Another customer expressed dissatisfaction with the haircut they received from one of the barbers. They felt that the barber did not provide a clean cut and failed to create a straight line for the lineup. This criticism indicates a lack of attention to detail and precision in their work.

5. Pricing and Advertising: One customer mentioned that the pricing on the board was not updated, suggesting a lack of attention to detail in maintaining accurate information for customers. Additionally, the comment about "false advertising" implies that there may have been misleading or incorrect information provided to customers.

Overall, Eddie's Barber Shop has strengths in terms of professional and experienced barbers, customer trust, and good quality haircuts. However, there are weaknesses related to appointment systems, inconsistent service, lack of communication, lack of attention to detail, and potential issues with pricing and advertising. It is important for Eddie's Barber Shop to address these weaknesses to ensure customer satisfaction and maintain a positive reputation.

Best KBFKR Reviews

Never had a bad cut at Eddie's Barber shop. Eddie is a professional with years if experience. David is the second barber, also with years of experience. You do need an appointment though. David still takes walk-ins occasionally.

Don't trust your or your kids cut to any other shop!

Appointments are not necessary anymore.

Walk ins welcomed.

Eddie's is the best. EVERY barber is skilled and will not disappoint. Eddie usually has a long line of customers and he is worth the wait but don't be afraid to go with any open chair. You will not be disappointed. Eddie is my barber but I'll go to the first available open chair and be in and out quickly!

Had been here before with no issues. Two guys cutting hair one of whom was the owner. They usually work through their clients at a reasonable pace. However, my last visit was absolutely the worst visit I've had at a barber shop. First of all I went in on a Tuesday thinking there would be less people but that was not the case. I only had about an hour or so and I had to get back to work. But to my dismay a couple of people that I could of sworn got there after me go their haircuts first, one with the owner and the other with the other barber. I stayed cool and tried to be patient as much as possible since I would be next. But then the other barber said who's next? Like he did not know it was me. An older gentleman quickly jumped up and without even giving a second thought took him over me. One could say well you should have said "Hey I'm next" but given the fact that they had taken two guys before me I was confident they knew I was next. Part of me stayed quiet just to see how much they really cared about the order. Turns out they don't. As a side note, most if not all places know who's next and let the customers be free of the guesswork. Once the owner (Eddie) was done with his client he looked at me and grinned and said "I guess you're next". I'm thinking really? Now you're keeping track. It was too late to get a haircut because by this point it was already two hours and was late for work, but I wanted to let him know how dissatisfied I was with the service. I walked out and will not be coming back ever. If keeping track is difficult then I suggest a number system or a sign in sheet but I'm not going to be arguing with other customers on who's next when the barbers should know.

Came on a monday... 2 employees. As soon as I walked in, the girl in the last chair helped me out. Wasn't so talkative, she didn't show me how my hair looked at the end but the guy next to her seemed really nice.

I've been here before but it was awhile ago. This is usually my backup spot from..... Overall, okay. I didn't feel like I got a good cleanup as I would where I usually go for the same price.

Also, you guys need to update your pricing on the board and not have false advertising.

They do an okay job. To be honest my son got a hair cut today from the female barber and she doesn't know how to do a clean cut. My son's hair is too choppy and she didn't even do a straight line for the lineup. Honestly not worth the time or money.

This young kid who talks to much gave me the worst cut ever. I asked for a low fade. A number 3 on the sides. He gives me a super high fade with no 3 on the side. He freaking gave me a zero. I asked for a 6 on top he gave me a 3!!! What the hell. Do you not listen to the customer?? I feel embarrassed to walk outside. If he was paying attention to My hair then talking up a storm with the other barber my hair would of been decent. I'm never coming back here again. If I could give this place zero stars I would. I'm so ticked ticked off at this barber. It must be all the weed this kid was smoking.

Customer service was a 10. What I asked for and what I got.

The wait is a bit long, but worth every minute. The barbers pay attention to what you want, are detailed and patient. I recommend this place.