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Chick-fil-A

+1 505-424-2269
2400 Cerrillos Rd, Santa Fe, NM 87505 United States of America
Open Today: 06:30 AM - 10:00 PM
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Amenities

Service options
  • Outdoor seating
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Healthy options
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Catering
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
  • Wi-Fi
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • Good for kids birthday
  • High chairs
  • Kids' menu
  • Playground
Parking
  • Free parking lot
  • Free street parking
  • Parking
Pets
  • Dogs allowed outside

Best WLM Reviews

Sandwich was just thrown together...
The people, yikes.
The shift manager, Abbey looked like she hated her job. She took my order, with a lifeless look that screamed "I hate my job". Not an ounce of joy came from her, at all. I get some people have bad days, but the manager? Yikes.
Another worker, Ezekiel, wiped the sweat from his brow before grabbing a cup lid and giving it to a customer... Ew.
Certainly not on brand for Chick-fil-A. Definitely not "their pleasure"
So thankful we chose The “fil-A” to stop for lunch. We were in town to get our car worked on at one of the local dealerships (VW). Exactly what you expect from Chick-fil-A… clean store when you walk in, warm greeting, and several staff waiting to expedite your meal. But that is where the norm ended! I’m not sure if my son and I were starving or they just know how to kick it up a notch, but this was the best Spicy Chicken sandwich we have eaten at a Chick-fil-A. The waffle fries were delicious per usual and the sauces and sodas were their standard sidekick selves. Clearly the star of the show was the Spicy Chicken sandwich though. So much so, we are trying to find something else to break on our vehicle so we can come back!
Keep up the great work.
First of all this is the third time they do this I ask for no bun and they always give it to me, I never complain but what is so hard to get it wrong? Second this bread was so off and it didn’t taste the same I don’t think I will be going back very disappointed also asked for an iced coffee and it was terrible!
Yesterday evening 6pm I was handed a half empty chicken nuggets I paid $6 for that was not worth eating. The most disgusting rip-off I have ever experienced in my long life and they, the dozen employees all knew what I didn't know until I got to my RV & sat down to alleviate my hunger. Handed to me, an elderly white man by a young black female as a pay back for nothing I nor my family had anything to do with.
Before the massive expansion the food and service was top notch. Forcing yiur drive through attendants to rush customers for the 3minute order...wrong..put menus for drive thru to read before ordering....
Food quality...I'm willing to bet many of us would be happy to wait a bit longer for quality......soggy fries were not acceptable in the past ...now it's s the norm. The buns used to come warm ...now the buns have the refrigerator temperature....
The most noticeable difference is the morale of the crews...it used to be smiles and relaxed interactions....now they have adopted the mc Donald's method of training and whipping their crews to the limit....
Please turn the tide and focus on the things that gave you the crown of fast food chains...
Run of the mill Chick Fil A...the issue is with the staffing.
The bathroom is locked due to the homeless population and requires a code. That is not my issue. My issue is that "the code is printed on the reciept", BUT if you order through their app the code IS NOT on the reciept! There is nothing on the emailed reciept about any code. God forbid you have to ASK a crew member for the code: they are extremely rude and have refused, even though I stated that I'm a paying customer and showed them that I have a digital reciept with NO code. sitting here at lunch today me and 2 other moms had the exact same issue.
Also...their play area. I get that some kids are bigger and rougher, but some of us have taller than average kids who are mentally and emotionally a younger age, and we only come to Chick Fil A to play in their play area. My girl is right under their height limit, and was told to leave bc there was a ton of older boys that she was NOT associated with. Younger sister was OK, but not older sister
$30+ for a salad, 2 kids meals and 2 waters. Rude staff. Not letting kids within/at height limit play in the play area. Not going to get our business again!
I ordered a Cobb salad with spicy grilled chicken. The chicken looked like scraps from someone else's meal and tasted no better. Would not recommend.
This the most unfriendly Chick-fil-A I have ever been! We were passing through Santa Fe and needed to get food and grab a bite on the way home ad use the restroom. The fries were hard as a rock. My best friend needed to use the restroom while we were in line and was rudely told that we could not ge the bathroom code without a receipt. This resturante does not show the attitudes and behaviors I am used to from Chick-fil-A. They usually have excellent food and service.

Quick Facts About Chick-fil-A



Today

Opening Hours

Monday 06:30 AM - 10:00 PM
Tuesday 06:30 AM - 10:00 PM
Wednesday 06:30 AM - 10:00 PM
Thursday 06:30 AM - 10:00 PM
Friday 06:30 AM - 10:00 PM
Saturday 06:30 AM - 10:00 PM
Sunday Closed
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