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Burgers on the Fly Info
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Payments
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Debit cards
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Credit cards
Best WLM Reviews
So I've driven past this place a bunch of times and never stopped. But a friend told me they wanted to try it after I picked them up from work. I'm glad I listened to them. It was one of the best, if not THE best burger I've ever had. The brat was amazing as well. And these fries were so crispy and flavorful. I can't wait to stuff my face again with these burgers and fries!
I was really excited to try this place after reading the other reviews, but this was amongst the worst food truck experiences I’ve had in all of America / my life.
We placed an order, and were told the food would be right out. In the background two DoorDash orders came in, but nothing was mentioned about our order being delayed. About 10 minutes later, I get called up to the truck and told that the DoorDash orders take precedence, so I was going to have to wait for the fries. I told them to cancel the fries so we didn’t have to wait since it was past midnight and we’d been driving for 12 hours and were only 6 minutes away from our hotel.
About 10 minutes after that, I went up to ask for an ETA on our order and was told that they hadn’t even STARTED to make it yet. I asked how long it would be and they said 10 more minutes… but we didn’t get all of our food until 20 minutes later. In total we waited 50 minutes for 4 items.
When we finally got the food, it wasn’t what we were expecting from the pictures at all. The steak sandwich is TINY! It’s no bigger than my partner’s hand! On top of that, the corn dog that we had to wait for at the end was BURNT!
This was our first time stopping in Iowa, and this food truck definitely didn’t make it a good first impression. The cashier even knew they were leaving a bad impression and commented on hoping future visits aren’t like this. How about instead of deflecting to the future, you talk about how bad of a present you made it by not communicating instead of blaming it on being slammed?
I met Wes as my guest at kum and go! He told me about the business and then 2 days later, I am his guest! Friendly and good burgers and fries!
Phenomenal burger. However, customer service couldn't be worse. Waited almost an hour for food and had to let staff know (after I have been standing in front of them) what my order was. I saw a worker eating a double cheeseburger in front of me when I had not received my order yet and there were at least five people in the food service trailer while I was waiting for my order during the duration of my order. When I discussed that my order had not been received, the person had told me they were not working there. Nonetheless, they finally began working on my order once I told them and when I got my order, my fries were completely undercooked but my burger was cooked perfectly thankfully. The customer service needs a lot of work, but at least the burgers were the one salvageable part of this experience. Please hire better workers because the burgers are fantastic but the workers clearly do not care about customer service and timely assistance.
The Big Papa was a mouthful to say the least. I'm a fairly large man and I could barely take a bite. I got a couple additions to mine, making it perfect for me. The staff were solid and friendly, not afraid to carry a conversation at all. 10/10 experience.
I'd say you guys could do well adding a brioche bun option as they're only a little more expensive than the potato buns and they toast amazingly well.
What is a girl to do after a black tie event that only served tiny appetizers!?!? The answer of course is to stop by Burgers on the Fly in a floor length gown and get the best mushroom, onion burger in town of course! And to make a great burger even better, the fantastic gal who whipped up this tasty treat, brought the food right to my car so I didn't have to shiver in the winter cold in my thin dress AND threw in fries for this starving girl! I will be back (just maybe not in a ballgown).
Tried for the first time tonight. Burgers were amazing!!!! Food was fast and the guy who helped us was super friendly and hilarious! My only suggestion and why I have 4 stars, the fries were not good. I’m not sure what or why, but it almost had a pinesol taste to them. If those get figured out…def would give 5 ⭐️⭐️⭐️⭐️⭐️
Always a great spot to eat when you’re absolutely starving. Usually will get it once or twice a week. Reliable with amazing taste and customer satisfaction! Met Kieth the owner, super nice guy and loves his customers. 10/10 would definitely recommend
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