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Buck’s Tow & Auto Service, LLC Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Oil change
Payments
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Debit cards
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Credit cards
Best WLM Reviews
I have had my truck serviced at Bucks for many years. They have good mechanics at reasonable prices. They always call you when they find out what's wrong with your vehicle and give you options to repair. Highly recommend Bucks.
Pros: Everyone is nice. They get you in quickly. Prices are reasonable
Cons: Mechanics are not skilled beyond using the diagnostic machine to "fix" the issue.
Took my car in because it was rough idling, stalling at stops and on take off and had crunchy breaks. They hooked my car up to the machine, said it was the MAP SENSOR, called and told me it was fixed to come pick it up. I arrived, the mechanic came out and said that it wasn't fixed because he changed the map sensor and the check engine light was still on. So they hooked it up to the machine again and diagnosed it as a brake vacuum sensor. They had to order this part from the Chevy dealership. I left my car there overnight, they called me in the morning and told me it was fixed that I could come pick up my car. I arrived just before closing to pick up my car and I pulled out of there with the exact same issues that I pulled in there with. The only difference being, my wallet was a couple hundred dollars lighter.
All I kept getting from the Mechanic was "I fixed the issues that popped up on the computer" ????
I took it elsewhere. The new mechanic was able to diagnose my car within 5 minutes. Turns out it was the PCV valves which were bad causing all of the issues, including the failed break vacuum pump (causing the crunchy breaks) and the sensors.
I think they are probably okay to replace parts in situations where it's OBVIOUS what's wrong with your vehicle but the mechanic didn't seem to be able to think outside the box. Or in this case, the handheld computer.
They did offer to bring my car back in and try to diagnose it further free of charge but I just felt like I would end up with the same results. They were all very nice. Unfortunately "nice" doesnt fix your car. I was seriously hoping to be able to come here and give a great review but sadly, this isn't the case.
I brought my car in because I had a metal plate under my car falling off so I went in asking them to remove it and they said sure! The whole process of removing it took about 2 minutes I was in and out quick. They charged me $50 for the labor because they said that was their minimum charge. The problem isn't the price I understand that is their minimum. I just wish they mentioned that to me on the front end. So I knew what I was going to be charged. $50 is a lot for the amount of time that took and the amount of labor they did.
Some pictures of what we do. Motor swaps, transmission replacement, we are here for your automotive needs. We also have auto rentals and U-Haul service and inspections... Come by for any of these services we're more thank welcome to help you be on your way..
Very good experience with them. They took my car in on a Saturday December 23th and worked for it for a fair amount of time due to a blown up alternator. Honestly they were a life saver. Service was good, friendly, courteous and professional. Would recommend them.
I’m not a bad shade-tree mechanic, so I can speak with a little sophistication. This place is great. You will NOT get ripped off here. Buck developed a great culture, and the dedication to excellent service continues.
We brought our Toyota Camry in a few weeks ago because for the last few months we’ve heard this awful whirling sound and vibrating, and we were told by Bucks that the front left bearing needed changed. We came back a few days later, and we got that front left bearing changed.
Driving it off the lot, it still sounded terrible. In fact, it sounded worse. It was so bad that we drove right back to the garage. We got there, and the guy that had worked on it appeared to think our concern was funny as he laughed it off saying that he’s sure it was the front left and not the right bearing or anything else. He said the worst that could happen is that the tire could lock up. Locking up can lead to accidents…bad accidents. We didn’t think it was laughable, but what could we do at that point…we came back about a week and a half later to get it looked at again.
This time another guy was there and he sits down and tells us that the front left bearing “failed.” He was explaining that when it was pressed in, it wasn’t pressed in right, and as a result the bearing failed and the hub was damaged. Then he goes on to getting a quote for a front left hub and a front left bearing…and something about a front right hub which we had no idea about. Anyway, the guy was throwing all kind of discounts at us, and because we actually really like a lot of the people we’ve spoken to there, we were like sure, do whatever you need to do. (However, one would think that because their shop messed up the job in the first place, you would offer to re do the work and fix the damage they caused free of charge)
So they order the hub assembly with the bearing and tells us to come back sometime around noon the next day. Next day we try giving them a call and they aren’t sure if the hub assembly has been ordered but it’s the day before Thanksgiving so we were really trying to get it done. After a bit of phone tag, we were told that it would be in around 2, so that’s when we took the vehicle in to get the work done. We show up and the hub assembly came in WITHOUT BEARINGS!!!
We end up leaving the shop with a tentative agreement to get the work sometime in the next week.
Thanskgiving we spoke with family about our experience and they suggested going elsewhere. we ended up picked up a car rental because we were nervous about our car locking up…the sound was terrible. Luckily Steve Shannon in Bloomsburg was able to fit us in. Lo and behold, there was nothing even wrong with our front left bearing or hub. In fact, the issue was the front RIGHT bearing and the hub was fine. We spoke to the mechanic who worked on the car and he was rather shocked at the incompetence shown by Bucks and had no idea how someone could come to the conclusion that the left bearing and hub were incorrectly installed and were damaged. After replacing the right hand bearing, the car is completely fine now. No sounds or anything and drives like new.
It was really something special with what we experienced. I’m happy we got it taken care of because if we would’ve gone back to Bucks garage and got the front left bearing fixed, we’d have been out who knows how much money and time because the issue still would’ve been the front right bearing. Not to mention, that’s precious time your garage would’ve wasted working on an otherwise perfect front left bearing!
With having to rent a car and having the wrong bearing installed. We’ve pretty much lost around $900 on a job that ended up costing $220. Their shop not only misdiagnosed the issue, it then tried to add on a heap of other repairs the car didn’t even need. God knows if the left bearing even needed replacing at all.
If you do end up taking your vehicle here, get a second opinion if it’s a difficult job. And DO NOT take your vehicle there for wheel bearings under any circumstance!
Came in close to closing for the weekend. Mechanic took a look @ it, saw that was a pretty simple fix and got me on my way, for a very fair price!
Quick Facts About Buck’s Tow & Auto Service, LLC
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | 08:00 AM - 12:00 PM |
| Sunday | Closed |
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