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Brown's Transmission & Full Service Auto Repair Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Oil change
Amenities
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Gender-neutral restroom
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Mechanic
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Restroom
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Other
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LGBTQ+ friendly
Best WLM Reviews
I’ve been going to browns Transmission for a few years, 4 vehicles. Only reason I’ve chose them threw out the years was My grandfather worked there years ago and has always talked good about them. But… over my years of personal experience I have been severely disappointed. On my most recent vehicle the most. I bought a used 09 Tacoma and brought it to Browns to have a full inspection done on the truck. At the end of the inspection they told me that I did have some slight frame rust on my passenger side but other than that my vehicle was in good shape.”You got a good deal on the truck” things of that nature. I felt good about the experience. But yesterday I was installing a light bar and I got underneath and the entire driver side part of the frame is completely rusted. Not 60 days rusted (Abt how long it’s been since the inspection) years rusted. Not missable rusted. When I called to talk about it I was told “Sorry, I don’t know why they woulda said slight rust if it’s that bad. Doesn’t help me any. Knowing what I know know and what they should’ve showed me/brought to my attention I could have backed out of the purchase and most likely would have. Or atleast could have got a good bit of $ off of the purchase. Extremely disappointed and upset not sure what to do next about the situation.
I was having problems with the automatic transmission on my 2008 Ford Ranger. The column shifter was becoming difficult to move and putting it securely in drive was getting difficult. The repairs were done promptly and the not only does the column shift work like new but the transmission seems to shift smoother.
Been looking for fair and honest shop forever. Fantastic service, very fair price. Very prompt. Smoothest experience I've ever had with a car shop. Highly recommend.
Honest, Hard working, Precise, and great to work with. Very Happy Customer! Thank you!
Awesome service by the team at Brown's! It's taken me a while to get around to writing this review, but a month later the level of service I received still resonates with me, so here I am.
I had my car scheduled for a transmission flush and wheel alignment on Black Friday. I called the day before Thanksgiving asking if I could drop my car off and leave it over the holiday so I wouldn't have to mess with dropping it off the Friday morning after Thanksgiving. They said that wouldn't be an issue at all.
So I dropped my car off Wednesday around noon, expecting not to hear anything back until the following week, with it being Thanksgiving and also due to how busy they were (they were scheduling about 10 days out when I first setup my appointment). However, much to my surprise, they ended up calling me back that same day (Wednesday), just a few hours after I dropped it off, letting me know my car was ready. Not only that, but they also informed me my car didn't need an alignment (just got new tires so I wanted to be safe). Honestly, they could've probably told me they did an alignment and charged me and I would've never known any different.
The folks at Brown's are really a genuine, honest group, and you can really get a sense of that just by talking to them. I even got a text from one of the owners a few days later checking in and making sure I was satisfied with my service...talk about going above and beyond!
I also had a transmission rebuilt by them a few years back and had the same great experience back then.
I'll definitely be back and have already recommended them a few times. After this most recent experience, no doubt they've earned a lifelong customer in me!
Fantastic for a working stiff. I dropped off, then picked up. Great price to align with a professional atmosphere. A re alignment from a cheaper place that adjusts by eye. This is the place to get it done...RIGHT!
Brown’s Transmission & Auto Repair is a great group of people. They do great work, and get it done in a timely manner. They always make sure to give me a call before any work is done in order to get my permission, as well as check in with me to see if I need any work done. Their prices are much more affordable than a dealership, and their customer service is top notch! I highly recommend coming here if you want quality service. I will definitely be coming back!
Jr is awesome he took care of my car every time I needed him to. If I could give him 20 star's I would! Thanks Jr and your awesome Crew. Anytime I need work done your my go to!!