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Best Western Plus Hood River Inn Info
Amenities
Other
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Pool
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Spa
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Hot tub
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Free parking
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Star rating
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Check-out time
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Check-in time
Amenities
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Free Wi-Fi
Best WLM Reviews
It is a larger hotel but the customer service was excellent! It is right on the river and has so many room options to choose from. The view is absolutely beautiful with the mist rising from the water in the morning. The rooms were clean and exactly what we expected. The amenities were great without being over the top. Excellent value for your money. You can't walk to the downtown area from the hotel but we didn't feel like that was a problem for us. We will definitely stay again!
The rooms here are nice, and the views outside are incredible; but my stay was not perfect.
For one, I cannot recommend using the pool. They use far too much chlorine, to the point where it burns your skin. I stayed there 3 months ago and my hair is STILL damaged from swimming in the pool just once, and I didn't even go underwater. The chlorine is very damaging to your hair.
Also, the restaurant there is extremely overpriced, not worth the cost. There is no free breakfast, which is pretty standard at other hotels. When I asked about it, the guy said "nothing in this world is free." Kind of a stuck up and condescending comment if you ask me. Which leads to my other complaint.
Some of the staff at the desk there seem to look down their noses at you whenever they talk: they're arrogant. I also have to mention that one of the pillows was dirty, it had some kind of stain on it and when I told the front desk they just gave me a new one; without even giving an apology.
They could have better customer service considering the type of place it's supposed to be.
Had a great time and great stay, it is one close exit away from everything you would need to access in hood River. There is a pedestrian bridge on the route to walking to the waterfront, but currently was closed for repair. Pool and hot tub were nice. Didn’t get to check out the restaurant but heard good things. Would recommend
The hotel is in a beautiful location, right next to the riverfront. This means that you can have a beautiful view from your room or the restaurant. The hotel was nicely maintained. The food in the restaurant was delicious, the drinks in the bar were done well. We had challenges with some of the servers and hostesses in the restaurant attitude. Bar staff was great, as well as the front desk and housekeeping.||||The Internet here is not so good so be prepared to not be able to utilize it. The parking is also an issue, it was difficult to find parking, I walked everywhere. I possibly could so that I wouldn’t lose my spot . The hotel is close to a Starbucks as well as a McDonald’s. There is some nearby restaurants if you don’t mind a couple mile walk along the riverfront.
We were looking forward to our stay at this highly rated hotel. ||First impressions always set the stage. Check in felt like we were children being told everything we can’t do. It felt like a robotic checkin, the clerk rattling off the rules in a very loud voice and speaking so fast my husband and I had to ask her to repeat everything (which she seemed a bit irritated by) She was training another girl and I can only hope she doesn’t pick up these unwelcoming habits. ||Our room was a pet friendly room which we greatly appreciated. It faced the river on the ground floor with easy access to a grass area for our dog. In our check in package we had some vouchers encouraging us to dine at the restaurant and bar which we were happy to get until we read it doesn’t include take out or room service. Knowing we have a pet that is not allowed anywhere in the hotel except the room I felt it was a bit cheesy. Why not allow us to take it to our room? Strange….Also in this package it went on AGAIN telling us everything we can’t do or everything they can’t do. Examples are: “regular housekeeping is not available with exception of Riverside suites” I guess if you aren’t good enough for the suites then you aren’t treated the same. Covid is LONG over people. “We don’t take reservations in our restaurant, room service and to go orders are subject to availability” what does that even mean? No where does it say “THANK YOU for CHOOSING US” it’s the strangest “welcome letter” I have ever received. Regardless we went to the restaurant, which was dead. We had some wine and a few snacks. The bartender TJ was hospitable. ||Now to the biggest disappointment ….there was pet food on the floor when we checked in which was disappointing but not the end of the world. But after being in the room for a short while I found my dog with her nose on a prescription PILL beside the bed. Who knows what the pill was but I immediately picked it up and went back to the front desk. The male seemed apologetic but didn’t really know what to say or do. So I guess when you don’t know you just simply do nothing.||We will not be returning to this hotel. It’s unfortunate they have a 2 night minimum otherwise we would have checked out the next day and gone where we were at least treated like “guests”
The stay was very pleasant. The location is amazing!. I loved the waterfront restaurant, nice bar, hot tub and sauna!
On top of that, I had lost my hat, I called the hotel and they found it. Since I had left already they shipped it to me right away. Thank you Raquel VanNatta for sending me my hat!
Very nice staff! I strongly recommend this hotel!!
Professional service, beautiful view and great family stay! We stayed here for a long wedding weekend and would definitely stay here again. Beautiful view of the Columbia River, well kept grounds, nice friendly restaurant and late night bar. Bartenders know how to make tasty cocktails. Rooms were clean and towels were brought within minutes. There is a pool but we did not go swimming. We were extremely pleased with what the hotel has to offer. We even had a magnificent view of the northern lights during our stay. Hotel is close to so many gorgeous hikes, wineries, falls, Mt. Hood and all the breweries. We lost power for a few hours but it was a town wide shortage. I noticed the restaurant put out a fresh water dispenser / cooler right away for the guests to enjoy. The parking lot seemed secure and there is enough parking available. Starbucks and McDonalds are both within close walking distance. Front desk staff and restaurant servers were all very friendly and helpful. The far right side of the hotel seemed to have air conditioning issues in the hallway. It was uncomfortably warm when walking to this side of the hotel but our family staying in this area had no issues with their air conditioning inside their rooms. The hallway air was eventually fixed. Overall we would stay here again. Beautiful area and if you go to any brewery go to Pfriem.
We really enjoyed this room. Shared it with our adult daughter. Having a separate bedroom was perfect, she didn't have to hear us snore. And we didn't have two get two separate rooms. Perfect! Clean room with a lot of room. The restaurant has good food.
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