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Auto One Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best WLM Reviews
I was struggling to find a mechanic who worked on European vehicles. I stumbled across this shop during a low point of struggle. One call to Gary and he told me to bring it in and he’ll look at it. The problem was diagnosed within 24hrs. Gary communicated with me to let me know the progress as they were working on my vehicle l( this is major because it’s something you don’t normally get). Very professional. Very understanding. Very affordable! Stop in and give these guys your business— they deserve it! Definitely will be my number one shop from now on
Over price… will take advantage of you if you allow them…
Took my car here for a gear shift replacement. Unbeknown to me there was a $109 diagnostic fee. I was unaware about the fee. I did not want a diagnostic, I already knew what was wrong with my car.
So, he completed the diagnostic and told me about several repairs I needed. The total was $1,400. I asked how much for only the gear shift replacement, he stated $451… which included the diagnostic cost.
I paid the $109 for the diagnostic and had my car repair at the Buick dealership in Jackson.
There was no diagnostic charge. It was only $240… taxes included.
I don’t understand why some car mechanics try to get over on you… sad ????
Took my car there for oil leak and they told me I needed a water pump, breaks and rotors. Car was supposed to be ready in two days but didn’t get it back until after 2 weeks. Poor communication and given run around. After two weeks of getting my car back my motor is locked. Mind you the car has never ran hot at all prior to taking it to them
I’ve had really bad experiences at places like this over the course of my life so, I usually would do my car repairs myself. Being tied up at work all the time and dealing with other everyday issues leaves no time for me to complete these tasks so I reached out to Auto One. I’m giving these guys a 5 star cause I’ve been a satisfied customer 3 times over the last 5 years. These guys works fast and are dependable, each time my vehicle was ready to go the next day with no problems. I highly recommend Auto One.
They installed an alternator that failed in two weeks. They agreed to have the car towed to their location from Firestone, but they have not communicated anything since except that if it is not the alternator I would owe for tow and repair. How would I know what they found?
Will not go back, got oil change which I'm sure oil filter by air box was not changed. Window left rolled down, express concern because I had to go to work was told" should have told somebody, we going to lunch" . Never will I ever support a black owned anything. Had to pay somebody to fix window and taking to mechanic to see if oil change was done properly. Thanks, that's how you treat vets on veterans day.
Auto One and their staff are always knowledgeable, professional and fast! They take care of my car’s maintenance and so much more! JP even upgraded my radio/navigation/apple play system and I couldn’t be happier! They truly are the best around! Trust me , i tried to go to other places and always end up back at Auto one for the best service around ☺️
While on a road trip we heard a funny noise worth the car and stopped for the night. This place was one of the few auto shops open on a Saturday and when we called the guy was super nice and checked to make sure he would have the potential car parts before we showed up. Came in, did the diagnostics and turned out to be a much simpler fix. The service was excellent, the staff friendly and honest and would highly recommend it! Thanks Randall!
Quick Facts About Auto One
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 07:30 AM - 05:30 PM |
| Wednesday | 07:30 AM - 05:30 PM |
| Thursday | 07:30 AM - 05:30 PM |
| Friday | 07:30 AM - 05:30 PM |
| Saturday | 07:30 AM - 01:30 PM |
| Sunday | Closed |
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