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Woodcrest Auto Service Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Oil change
Amenities
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Mechanic
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best WLM Reviews
I’ve been a customer for a couple years now and on a Monday took my car in to have some things fixed. When I picked up my car on Tuesday my floorboards (front and back) were covered in water; when my bf pulled up my floorboards they were about 2-3 inches deep in water!!!
Monday night it rained hard all night while they had my car, weird thing is only my floorboards were soaked but not the seats.
When I confronted them on it they denied knowing anything about it then offered to vacuum it out. They then asked if I often park in a garage, insinuating this is normal for my car when it rains. I replied saying I don’t have a garage to park in, my car has been rained on hundreds of times and this has certainly never happened!
Their vacuuming job was piss poor, there was still a big puddle on my back passenger floorboards. When arriving home I could still hear water sloshing so we pulled up all the floor coverings to discover it was almost 3 inches deep in water. We spent about 2 days trying to clean this huge mess up and have had it drying out to prevent mold for 5 days. I’m simply appalled!
They lost this customer. I can understand an honest mistake if that person takes ownership of it, but they wouldn’t even do that.
The mechanic work I needed done seems pretty good at least, car drives better.
The service was so efficient. The manager was extremely courteous and knowledgeable. I’d go 1000 miles if I had to in order to get my auto serviced here.
These guys are amazing! They got my car in and out quickly, and solved the check engine light mystery for me. They ordered a part I need right away, so I can get it fixed.
I'm taking all my cars here from now on!! Try them, you won't regret it!!
Kevin was so kind and helpful! I came in for a smog check and they got me in and out quickly! I will absolutely come back for any future car needs! Great service!
Woodcrest Auto Service must be the best place in Riverside for Smog testing, particularly if you suspect your car will need smog repairs. They can get the job done fast & fair!
I was recommended this place by a family member. And I’m thankful they led me in the right direction. I was treated with courtesy and professionalism as soon as I walked in the door. They helped conduct an analysis of my engine and assessed the problem the same day. Kevin in particular was a great help. He was authentic, informative, and poised. He is the type of person you want to handle your car issues.
This crew saved me yesterday when a ball joint was going out. Kevin is an amazing human! His customer service is outstanding.
It was my first time going to Woodcrest Auto Service. I went to get my transmission fluid changed and a smog check, and it was a quick and easy experience. Very nice people, great work, I’ll definitely be back when I need anything done for my car!
Quick Facts About Woodcrest Auto Service
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 08:00 AM - 06:00 PM |
| Friday | 08:00 AM - 06:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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