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Wilson's Service Center Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Oil change
Amenities
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Mechanic
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best WLM Reviews
I recently took my son's vehicle in for an an oil change on a Saturday (knowing they closed at 2:00) before he went back to school the next day on Sunday. They called and said the truck needed some additional repairs which they were happy to do while they had the vehicle. But, I guess one of the parts they ordered failed, and they scrambled for hours to repair it and then replacing it again. They ended up working on my vehicle until 6:00 (4 hours past closing) because they knew my son was going back to school the next day. While the whole team there was fantastic, a special call out to Nicholas Dunsmoor who was exceptional and was totally committed to getting my truck finished. Great customer service.
These guys went above and beyond friday and Saturday to get my truck back working for Sunday! Thanks guys!
Very positive experience with Wilson's. I needed an oil change and for them to look at rattling underneath my truck. I called and told them it was my only car, so I would be waiting for it until they finished up. They recommended I show up the next day right when they opened, which I did. They took it in almost right away and it was ready before I could finish my breakfast next door! Very fair pricing as well. I'll be going back to them in the future, as well.
Always great service at Wilson's from a 6 year customer with multiple cars and company van. They always answer the phone and have good follow-up. Whenever possible (almost always), they return the vehicle to my driveway! Never disappointed....all my service is available on a website that they use and it makes it easy at tax time for expenses.
Place was crowded with others doing inspections, but the work was done amazingly fast. Still, I will not come back. In fact, even though I got a rejection, after I get my vehicle repaired I plan on paying a second time elsewhere for a sticker just to not have to ever go here again (yes, I would legitimately rather pay twice than deal with a bully). I literally got yelled at a one-legged man for not being telepathic and knowing how to read frantic hand signals in a crowded parking lot. Guy points at his prosthetic and says "I'm not &%$#$#& walking to you."
Place had raving recommendation by JSK in Pepperell and it is a real shame that someone is working directly against this positive endorsement to ruin it. I was going to just ignore the behavior and not write this because everyone is entitled to a bad day, but then I saw the careless job that was done with the new sticker just being thoughtlessly stuck on top of the remnants of the last sticker on my windshield. I'm sorry, is this your first time doing this? You don't have a method down pat yet with 30 or so inspections a day under your belt for god knows how many years? Or is it just that you didn't like me for some reason? In any case, I literally can't believe the sloppiness at this place.
Best place to bring my car for complex service issues. I trust their expertise more than the dealers who seem to always want to up sell their services and recommend items that aren't always necessary. Priced reasonably, Gary and his team will always make sure the repairs are done right without adding unnecessary expenses.
Great team of ppl! Ty for keeping my vehicle running safe and giving me peace of mind. Exceptional communication and service. Ty Ms G., Gary, Travis and Team Wilson.
I had my car inspected. I'd definitely go back.
Quick Facts About Wilson's Service Center
Today
Opening Hours
| Monday | 07:30 AM - 05:30 PM |
|---|---|
| Tuesday | 07:30 AM - 05:30 PM |
| Wednesday | 07:30 AM - 05:30 PM |
| Thursday | 07:30 AM - 05:30 PM |
| Friday | 07:30 AM - 05:30 PM |
| Saturday | 08:00 AM - 02:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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