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V V Nails

+1 847-364-5521
29 S Arlington Heights Rd, Elk Grove Village, IL 60007 United States of America
Open Today: 09:30 AM - 08:00 PM

Quick Facts About V V Nails

V V Nails place has received a mix of positive and negative comments, providing insight into their strengths and weaknesses. In analyzing these comments, several key aspects of their business can be identified.
Strengths: 1. Exceptional service: Multiple customers have praised the salon for its exceptional service. They have made customers feel special by going the extra mile and complimenting them. This personalized attention can create a positive experience and build customer loyalty.
2. Skilled staff: Many customers have praised the nail technicians, particularly Christy, for their skills and quality work. This indicates that V V Nails place has well-trained and talented staff who can deliver good results.
3. Competitive pricing: A customer mentioned that the prices at V V Nails place are great for the quality of work they receive. This suggests that the salon offers competitive pricing, which can attract and retain customers in a competitive market.
4. Gentle removal techniques: A customer mentioned that V V Nails place uses a gentle technique to remove powder dip without causing damage to the nails. This shows that the salon prioritizes the health and well-being of their customers' nails.
5. Comfortable ambiance: One customer mentioned that the salon has a luxurious ambiance with brand new massage chairs, TVs, and paraffin wax treatments. This indicates that V V Nails place has invested in creating a comfortable and relaxing environment for their customers.
Weaknesses: 1. Inconsistent experiences: One customer had a positive experience initially but a negative experience during their second visit. They found polish on their skin and nails, had excessive nail cutting, and were sent home with a nail file. This inconsistency in service quality can be a weakness for V V Nails place as it can lead to customer dissatisfaction and a loss of reputation.
2. Sanitization concerns: A customer observed that the salon did not properly sanitize their tools. This is a significant weakness as it raises concerns about hygiene and can be a potential health risk, which can deter customers from returning.
3. Lack of friendliness: One customer mentioned that the lady who did their nails was not nice and made mistakes, resulting in a poor outcome. This suggests a lack of friendly and professional customer service, which can negatively impact the overall experience and customer satisfaction.
4. Nail bed discomfort: A customer experienced pain in their nail beds after getting their nails done at V V Nails place. This indicates that either the technique used or the products applied were not suitable or of high quality, causing discomfort.
In conclusion, V V Nails place has strengths in terms of exceptional service, skilled staff, competitive pricing, gentle removal techniques, and a comfortable ambiance. However, they have weaknesses in terms of inconsistent experiences, sanitization concerns, lack of friendliness, and nail bed discomfort. To improve, V V Nails place should focus on consistency in service, address sanitization concerns, train staff on customer service skills, and prioritize the use of high-quality products that do not cause discomfort to customers.


Best KBFKR Reviews

Did an AMAZING job on my nails! Really went the extra mile to make sure my nails looked nice. Then complimented my hands so much they asked to take pictures of my nails. Definitely made my day and my nails are making me feel gorgeous.
After having this amazing experiences I decided to go back and had a less than amazing experience. The person who did my nails this time left polish on my skin and under my nails sending me home with a nail file to file off anymore extra polish I found when I got home. I was fine with that it wasn't horrible. Then I found out that she cut off way more of the side of my nail than necessary. I'm leaving for California so I don't have the time to go in and complain but I'm very upset to see this. I hope like hell this doesn't get infected.
Hands down THE best nail salon I have ever been to! The service is exceptional, they offer incredible pedicure and manicure treatments with paraffin wax, not to mention that they have 18 brand new massage chairs, and even two kids massage chairs! The ambiance of the place is very luxurious, and they have two TVs with relevant programming. $35 for a no-chip. See photo for mani & pedi prices and what is included.
They totally don’t sanitize their tools .. seen one of them putting her tools after she was done with a customer into one of those bags to make them tools look like they been sanitized.. she just cleaned them with a towel same dirty towel she just used in her last customer.. unreal
Totally butcher my toenail.. won’t ever go back
Christy did such a great job on my nails !! So nice and personable. Great prices and quality work. Highly recommend this shop!
I like to get the powder dip because it’s the healthiest for our nails and the selection is really great many many colors to pick from. And then when I go back to get them soaked off thry are real gentle I soak my fingers a while for like 10 or 15 minutes in warm acetate and they file it off gently away. I really like this one !!! I’ve gone to other salons because I was near those in the past but I always come back to Vivi nails because they’re so gentle and they’re professional and kind the really good salon I highly recommend it !!!!
I’ve been going to Christy for years and always love how my nails look. She does a great job and always makes sure her clients are happy. She’s a perfectionist too, which I love!! Highly recommend!!!
"Great place for nails, pedicures and all the other services they offer.
Horrible, horrible job, wont be coming here ever again. My nail beds hurt horribly. Lady who did my nails wasn’t so nice either. Wish I could’ve had a better experience, was really excited to get them done. I asked for a French manicure and lady messed up many times, to the point where she was upset and got angry. Resulted in my nails coming out horribly:(

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V V Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday Closed
Tuesday 09:30 AM - 08:00 PM
Wednesday 09:30 AM - 08:00 PM
Thursday 09:30 AM - 08:00 PM
Friday 09:30 AM - 08:00 PM
Saturday 09:30 AM - 06:00 PM
Sunday 10:00 AM - 04:00 PM

How to go there

Location