The Golden Fleece Inn

+44 1535 273970

38 Long Ln, Harden, Bingley BD16 1HP United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Golden Fleece Inn

The Golden Fleece Inn has both strengths and weaknesses based on the comments provided. In order to understand its overall performance, we will analyze these aspects in detail.

One of the strengths mentioned is the top-quality food and great bar staff. Customers have praised the delicious-looking food and mentioned that the tarte and fish and chips were particularly good. This indicates that the pub has skilled chefs who can create tasty dishes, and friendly and attentive bar staff who provide excellent service.

Another strength is the cozy and warm atmosphere of the pub. Customers have mentioned that it is a lovely place with friendly staff, and they felt welcomed and comfortable during their visit. This is an important aspect for a pub as it encourages customers to return and creates a positive reputation.

The live football being shown in the tap room is also seen as a strength. This suggests that the pub offers entertainment options for its customers, catering to the interests of sports enthusiasts. Having such an amenity can attract a specific target audience and create a vibrant and lively atmosphere during important matches.

The rear beer garden is another positive aspect of The Golden Fleece Inn. Customers have mentioned that it is a nice place to relax, indicating that the pub has an outdoor area where patrons can enjoy their drinks and socialize. This is especially appealing during warm weather or for those who prefer to enjoy their drinks outside.

However, there are also several weaknesses mentioned in the comments. One major issue is the poor management of customer orders and service. Several instances have been mentioned where customers waited for extended periods of time without any staff taking their orders. This indicates a lack of communication and efficiency within the establishment, which ultimately leads to customer dissatisfaction and frustration.

Another weakness is the cleanliness of the male toilets and seating around the bar. Customers have described the toilets as disgusting and unclean, suggesting a lack of proper cleaning and maintenance. Additionally, the seating around the bar is mentioned to be grubby and stained, indicating a lack of attention to cleanliness and customer comfort.

Several comments also mentioned that COVID guidelines were not being followed, which is a significant weakness given the current pandemic situation. Customers expressed discomfort and disappointment regarding the pub's failure to adhere to the necessary precautions. This not only poses a risk to the health and safety of the customers but also reflects poorly on the pub's overall professionalism and responsibility.

Lastly, the incident where a group had booked a table for a specific menu but were informed upon arrival that it was unavailable demonstrates a lack of organization and communication within the pub. This kind of experience can be highly disappointing for customers, especially when they have planned and made reservations in advance, leading to a loss of trust and potential future bookings.

In conclusion, The Golden Fleece Inn has strengths in terms of its food quality, friendly staff, and inviting atmosphere. However, it also has significant weaknesses such as poorly managed service, issues with cleanliness, failure to follow COVID guidelines, and organizational problems. Addressing these weaknesses should be a priority in order to provide a better customer experience and improve the overall reputation of the pub.

Best KBFKR Reviews

Really disappointed, booked a table, girl got our drinks then sat for half an hour without anybody asking for our order. The chef came and asked if we'd ordered and we said no, nothing else happened so after waiting for an hour we walked out. So disappointed as could be our local ????

Great little pub with top food and great bar staff. Live footy is on in tap room as well. The rear beer garden is really nice as well, I just wish it was in wilsden so I didn't have to walk up the hill home.

Lovely warm busy public house, good choice of vegetarian food, the tarte was very good. My husband had the fish and chips, he said it was very good. Will return next time we visit Haworth.

Male toilet are discussing. Stinky. Looking like they don't get cleaned. Also seating a round bar are grubby and stained. Defoe needs a refund. Although they do HAVE some good wall paper behind the bar. Lol

Lovely place friendly staff .Have not had food but it looks delicious ????

I booked a table for 4 people in November for the Xmas fair menu on boxing day. We arrived an hour early for a drink and noticed the dining room was empty. After our drinks we were shown to our table. Half an hour passed with no service so I went to the bar to ask for the menus. The bar person said she would have to ask the chef who said the menu /food was not available. We left hungry and will not book here again. The one star is for the very apologetic bar staff

Not particularly a great experience. Covid guidelines being ignored. And ordering food and drinks was a nightmare. I understand it is the first chance for many to enjoy some freedom from covid. But I personally felt very uncomfortable.

Looks like a lovely pub but it seems to be poorly managed. COVID guidelines not really being taken notice of. Loud boisterous groups shouting and swearing. Really disappointing and would not recommend.