Quick Facts About The Chippy
The Chippy place has received a mix of positive and negative comments from customers, which will help us understand its strengths and weaknesses. This analysis will cover the strengths and weaknesses and provide a comprehensive understanding of The Chippy place.
Starting with the strengths, several comments mention the top quality food served at The Chippy place. Customers have praised the taste and flavor of the food, such as the fish supper, chips, and mushy peas. This suggests that the chippy is successful in delivering tasty and satisfying food to its customers.
Another strength highlighted by customers is the friendly staff. Multiple comments mention the helpfulness and friendliness of the staff. This indicates that The Chippy place has trained its employees to provide good customer service, making the dining experience pleasant for customers.
Customers have also praised the cleanliness of the establishment. The chippy is described as "spotlessly clean," which gives customers confidence in the hygiene standards followed by The Chippy place. Cleanliness is crucial in a food establishment as it ensures the safety and well-being of the customers.
The quality portion size is another strength mentioned by customers. This indicates that The Chippy place offers generous portions of food, satisfying customers who expect value for their money.
Fast service is also mentioned as a strength. Customers have complimented the speed at which their orders are prepared and served. Fast service is highly valued by customers who are looking for a quick and efficient dining experience.
Additionally, customers appreciate the options provided by The Chippy place. Some commenters mention the option to sit in and enjoy their food, while others appreciate the convenience of a takeaway service. This flexibility in dining options allows The Chippy place to cater to a diverse range of customers.
Moving on to the weaknesses, one comment highlights a negative experience with burnt and excessively hard bap. This suggests that there might be inconsistencies in the quality control of the food, resulting in unsatisfactory products being served to customers. The issue of burnt bap and black bits on the chips must be addressed to prevent similar incidents from occurring in the future.
Another weakness mentioned is a mistake in an order placed through the app. The customer did not receive their cod, and the chips they did receive were described as rubbery. This indicates a failure in order fulfillment and suggests that there might be issues with communication between the kitchen and the delivery team. Such mistakes can lead to dissatisfied customers and a negative overall experience.
Furthermore, one comment criticizes the customer service received upon contacting The Chippy place about the missing order. The customer claims that their concerns were not taken seriously, and they were simply told that the order is on its way. This shows a lack of empathy and accountability from the staff, leading to customer dissatisfaction.
In conclusion, The Chippy place has several strengths, including top quality food, friendly staff, cleanliness, quality portion sizes, and fast service. These positive aspects contribute to the overall dining experience. However, areas that require improvement include quality control of the food to prevent incidents of burnt and hard baps, better communication and order fulfillment for online orders, and improved customer service when addressing customer concerns. By addressing these weaknesses, The Chippy place can provide a consistently excellent experience to its customers.
Best KBFKR Reviews
Got a chip buddy yesterday, the bap was rock hard burnt infact chargrilled the black bits were all over my chips was disgustin, you seen the state off the bap yet still put my chips in it & sold me it I near broke my teeth WONT BE BACK
Top quality food.
Friendly staff.
Spotlessly clean.
Quality portion size.
Fast service.
Great place to eat in staff all very good and friendly 10 out of 10
Was very friendly and more than helpful staff food was delish too would recommend nice little place too sit in or get takeaway. I will be back.
Nice fish supper, good service (and extremely fast for dine-in or takeaway).
Great wee chippy love there fish great food great service lovely staff
Used the app for the first time. Unfortunately they forgot my cod. Had to bin the dip (gravy) as cold and chips were put in the oven awaiting the cod. Now the chips are like rubber. I most certainly won't be ordering again. My first order and my last order! Called 30 later and nobody cares. Just told it's on it's way. Absolutely ridiculous service.
Loved the fish,chips and mushy peas.
Place Pictures
The Chippy Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Takeaway
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Dine-in
Health and safety
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Highlights
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Fast service
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Great tea selection
Accessibility
Offerings
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Kids' menu
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Seating
Amenities
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Gender-neutral toilets
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Good for kids
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Toilets
Atmosphere
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Casual
Crowd
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Family friendly
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Groups
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 11:30 AM - 07:00 PM |
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| Tuesday | 11:30 AM - 07:00 PM |
| Wednesday | 11:30 AM - 07:00 PM |
| Thursday | 11:30 AM - 07:00 PM |
| Friday | 11:30 AM - 07:00 PM |
| Saturday | 11:30 AM - 07:00 PM |
| Sunday | Closed |
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