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Taco Bell Info
Amenities
Service options
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegan options
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
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Wi-Fi
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
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LGBTQ+ friendly
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Transgender safespace
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Other
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LGBTQ+ friendly
Best WLM Reviews
Well since you have to give at least one star I'll say that the building looks nice, but that's where the positive ends.
Staff is rude af. It's almost like it's an inconvenience for them to have to do their job.
Food is almost never correct or even what you ordered sometimes.
If you actually go inside to try and order you're looking at anywhere from 15-30 minutes wait, but you can watch Doordash or GrubHub orders get stolen so that's fun.
Gave this location 3 tries but at this point I won't return. I'll drive a little further for a friendlier, quicker staff and a correct order.
For this last visit specifically; ordered seasoned fries and they were cold. My girlfriend ordered the grilled cheese steak spicy fries and got beef (and they looked gross and old). We each got a burrito as well and one was wrong. Didn't even ask for any substitutes, just not to include something, on there anyways. The receipt looks correct so the staff just doesn't care.
The food is honestly fine (I've never had a problem with my order), but I usually end up having to wait 20-30 minutes for an in-person order using the in-store kiosk, and all I was getting was a couple of burritos. I don't know if it's a short-handed issue or a professionalism issue, but considering the frequency with which this has happened and the candor of some employees, I'm going to say it's both.
I don't mind if service is slow every once in a while (takeout places are like that sometimes), and I understand that the drive-thru gets priority. But that isn't an excuse to make in-person orders or online orders through the app / website so delayed so often, even in quieter periods of the day.
I chuckled when I read this is ‘hospitality’ Syracuse. This is the rudest drive thru I’ve ever been. The lady not only made me feel stupid for saying sparkling water because it’s “soda water” but when I went to order crunchy tacos supreme, she wanted to know if I wanted Dorito to which I said regular supreme. She says “okay what is it that you want? Supreme or regular I’m confused because you’re saying two different things” but in a nasty nasty tone. I confirmed supreme.. she charges me supreme, and gives me regular tacos. I go up to the window and the entire time she’s on her phone. Makes sense why she’s making mistakes and not attending to her job. Never thought I’d be making a review about fast food but that’s how much I hated coming here. I will say the gentlemen working the register was very nice and attentive so kudos to him.
Date: 04/07/2024
Time: 8:17pm
I ordered through apps, and pick up in the store, when I arrived the store, I saw my package but it is not in the pick up area.
I was waiting for more than 10 Mins , there are 4 service people in there, no one talk to me, just ignore me standing there, I am not the only person in there to wait to just hand out our orders.
they just choose ignore.
Anytime my partner or I do DoorDash through this Taco Bell they either don’t make the order, they take entirely too long to make food or the food items are incorrect. At night time you can hear arguing and cussing amongst the employees. I’d love to say this is a one time or two time situation, this has been going on for months so clearly it’s an environment there and well honestly it needs to change. I understand teenagers and low income people tend to work for Taco Bell and struggle with problems. I myself have worked for Taco Bell and have been a Team Member cleaning bathrooms and I have been a Team Leader doing nightly closing. It’s just not professional here or put together correctly.
The staff here is very rude I had a mobil order and my status said it was ready for pick up so I went to the counter as there were two workers standing talking at the register.... First thing that upset q was they did not even acknowledge my existence as I stood there for 5 mins trying to figure out why my order wasn't up in the spot that says mobil orders. After the employees stopped talking they walked away from the register. Then one came back to the register clocked out for lunch and walked to sit down and eat. The other one came about a min later and finally asked me what she could get for me. After getting my foodi used the bathroom and it was absolutely appalling. I will never send any one there or go there ever again.
Ordered one burrito, one chalupa, cheesy fiesta potatoes, double stacked taco. Chalupa was so stale it was impossible to eat. Didn't receive the potatoes. Everything was ice cold straight from the drive-thru window. Horrible ripoff. First time trying this location; never coming back.
They get your order wrong all the time, the customer service by the local population that runs the store is absolutely terrible, today at 7pm dinner time they were no longer serving people. After waiting 15 minutes. They could use some employees that care.
Quick Facts About Taco Bell
Today
Opening Hours
| Monday | 07:00 AM - 01:00 AM |
|---|---|
| Tuesday | 07:00 AM - 01:00 AM |
| Wednesday | 07:00 AM - 01:00 AM |
| Thursday | 07:00 AM - 01:00 AM |
| Friday | 07:00 AM - 02:00 AM |
| Saturday | 07:00 AM - 02:00 AM |
| Sunday | 07:00 AM - 01:00 AM |
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