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Taco Bell Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
My son paid for the food but if my money was going toward it, I would've asked for a full refund because of all the issues.
1st of all, every staff member should wear a name tag. Why? The tag shows accountability. Unless you own the company, you need a name tag on.
2nd, You have nobody in the restaurant, but us and 1 more person. You have time to prepare the food properly. Even Chef Ramsey will get on chefs about presentations. Our food should have been wrapped neatly. It was falling out of the wrapper. It was like it was just thrown into the bag.
3rd, if we typed the order on the screen, why did you give us your choice instead of ours?
4th, Where's the cashier? Y'all got the assistant general manager taking orders, two fixing the food and she's pulled back there with the two fixing food. You're an assistant general manager. My son stood up at the counter for at least 10 minutes, while you looked at him but turned away to handle the drive-thru. Then when you finally decided to talk to him, I was really irritated. Always acknowledge your customers at the counter, especially, if you screwed up their order.
5th, Y'all have a huge hiring sign out front. Is it at Goodwill job sites, on Indeed, Zip Recruiter or in the AJC? Y'all need help desperately! Retrain people if you need to, in order to get quality workers.
6th, One customer ordered through the drive-thru and had to come in? Some of his order was missing. He was on lunch break at his job. It's a shame when you need to check your food at the window. When it's wrong or things are missing, apologize & offer folks something free for being inconvenienced. Stop being stingy like it's your money at home. It's about good customer service and the customers returning.
7th, The restaurant is kinda hidden. Get a sign near Fulton Industrial to let folks know y'all are up there.
8th, To carry the title of Assistant General Manager, please present yourself with a personality that is approachable, warming and friendly. Whatever you are dealing with at home, leave it at the door. If you get on your employees, do it in a professional way and not loud so customers hear you. It's all about presentation, good customer service and professionalism.
9th, Employees should be trained to care about how they prepare & present food to you. Put yourself in that customer's shoes. Treat people like you want to be treated.
10th, If no one is in your restaurant, don't get so comfortable to the point where you get relaxed. You never know who may write a long review like this one.
The pictures attached, shows what my son ordered on the right and what he got on the left. The pictures look totally different.
Went there 20 mins ago for a chicken quesadilla and this is what I received. This is unacceptable and a lesson learned
I’m honestly disappointed I’m leaving a review since I come to this Taco Bell frequently because it’s close to my home and I know the level of quality they produce. I never leave reviews but would like to spare everyone’s time looking to eat here around 10PM w/ this shift/ manager on duty .
I ordered a chicken quesadilla and when I made it home I immediately noticed it didn’t have grill marks followed by it being cold along with the cheese barely only being melted 50%. I took the order back and the “manager on duty” was unprofessional and failed to take accountability for the error in the order but later admitted she doesn’t know what the cook prepared and wasn’t responsible for the mishap. She proceeded to yell and made it seem as if remaking the order was due to them being sympathetic. Once I received the remake I noticed the same error (pictures below) and she told me to leave and slammed window in my face. I’ve never received this level of embarrassment from a restaurant for a mistake they made and would hate anyone else to have this type of experience where they are spending money. I’m personally never visiting this location again but for anyone looking for a late night snack PLEASE DO NOT COME HERE while that manager is still employed along with current staffs performance. There are several options within close proximity. Waffle House, Wendy’s, McDonald’s… anywhere but here.
I know they have good food. My wife enjoyed the food. I didn't know know cheese came on that particular item so I was left without food. It was a bummer. Wife was a happy though and that's all that matters
Me and My sister when to this Taco Bell Jan 16, 2024. We order our food in drive- thu. Javonna had good Customer Service. Very Nice to us. The food was hot in temperature and good. We haven't went to a Taco Bell in a longtime with food hot in good and customer service. Love It. We will return here. Thanks
20240131(5:04pm. Ordered 6 loco supreme tacos, received plain, two had no meat. Call back with no intentions of getting refund or replacement food. Just want to let manager know, she hangs up in my face and didn’t answer the phone back. Now I DO go back for refund, she could even give me the receipt properly. She lays it down on her side of the printer and walks off. Don’t go here. Kids running over her there
This place is hit or miss. I asked for light tomatoes & got light cheese too ?? I shouldn’t have to ask for extra cheese to make sure that I actually have cheese on my taco. Stop skimping people. I can count the number of strands of cheese on my tacos & this isn’t what I asked for.
The representative at the drive thru was awesome. He got my order correct. GREAT JOB!! Thank you job well done
Quick Facts About Taco Bell
Today
Opening Hours
| Monday | 07:00 AM - 03:00 AM |
|---|---|
| Tuesday | 07:00 AM - 03:00 AM |
| Wednesday | 07:00 AM - 03:00 AM |
| Thursday | 07:00 AM - 03:00 AM |
| Friday | 07:00 AM - 03:00 AM |
| Saturday | 07:00 AM - 03:00 AM |
| Sunday | 07:00 AM - 01:00 AM |
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