Starbucks, Chester - Wrexham Rd Info
Amenities
Service options
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Outdoor seating
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Drive-through
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Coffee
Dining options
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Breakfast
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Lunch
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Dessert
Amenities
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Good for kids
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High chairs
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Toilets
Atmosphere
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Casual
Crowd
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Groups
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LGBTQ+ friendly
Payments
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Debit cards
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NFC mobile payments
Best WLM Reviews
Great Starbucks. I have been here a couple of times always great friendly service. Drinks are well made and full of flavour. Well stocked and presented in the cafe. Couldn't fault this starbucks. Only downside is the location, but this is down to where I want it to be and it is not fair to take stars away for this!
Served by Sadia, what an excellent chatty bubbly person, she made a Fantastic Coffee too. Will definitely be back soon thank you!
Very convenient coffee shop and usual excellent Starbucks quality. Staff are very friendly
Great little Starbucks. Good location. Staff were friendly and pleasant. It was nice and clean. Prices for items here are expensive and some drinks were not available.
Lovely staff. Helpful and friendly. And yummy coffee ????
Clean and quick. Staff nice and helpful
We just bought two grand lattes and paid extra for oat milk only to realise when we had driven away that they had been made with cows milk. Not only have we wasted £8 but we will also struggle with health issue for the rest of the day. Very frustrated to say the least!
Met my friend for a quick coffee here. Did the trick. Not the most exciting of Starbucks. Staff were pleasent.
Quick Facts About Starbucks, Chester - Wrexham Rd
Starbucks, Chester - Wrexham Rd has several strengths that make it a great coffee shop choice for many customers. Firstly, the friendly and welcoming service provided by the staff is consistently mentioned in the comments. Customers appreciate being served by staff members who are chatty, bubbly, and helpful. This positive interaction enhances the overall experience and creates a welcoming atmosphere.
The quality of the drinks is another strong point of this Starbucks location. The drinks are consistently well-made and full of flavor, according to multiple comments. This indicates that the baristas are skilled in their craft and take pride in their work. A well-stocked and presented cafe also ensures that customers have a wide variety of options to choose from and can enjoy their drinks in a visually appealing environment.
Convenience is also cited as a strength of this Starbucks. Being conveniently located makes it easily accessible for customers, allowing them to make regular visits without any hassles. This aspect is particularly appreciated by customers, as it saves them time and effort when they are in need of their daily caffeine fix.
Cleanliness and efficiency are other factors that contribute to the positive perception of this Starbucks location. Customers appreciate the cleanliness of the cafe, as it creates a pleasant and hygienic environment for them to enjoy their drinks. Additionally, the quick service ensures that customers do not have to wait for extended periods of time, enhancing their overall experience.
However, there are also a couple of weaknesses identified in the comments. One weakness is the expensive prices of items sold at this Starbucks. Multiple customers express their dissatisfaction with the high prices, which may deter some individuals from making frequent visits or purchasing certain items. While Starbucks is generally considered a premium coffee brand, the higher prices at this location may be a deterrent for some customers.
Another weakness mentioned is the occasional unavailability of certain drinks. Customers express frustration when they are unable to order their desired beverages, as this limits their options and can lead to disappointment. The unavailability of drinks may also be perceived as a lack of preparation or organization, which can impact the overall customer experience negatively.
One comment mentions a specific incident where a customer ordered drinks with oat milk but received drinks made with cow's milk instead. This mistake not only resulted in wasted money but also caused health issues for the customer. This incident reflects a weakness in the attention to detail and accuracy of orders at this Starbucks location, which can be a significant inconvenience for customers with dietary restrictions or preferences.
In conclusion, Starbucks, Chester - Wrexham Rd has several strengths, including friendly service, well-made drinks, convenience, cleanliness, and efficiency. These factors contribute to a positive customer experience at this location. However, weaknesses such as expensive prices, occasional unavailability of drinks, and inaccuracies in orders detract from the overall customer satisfaction. It is important for Starbucks to address these weaknesses to maintain a consistently high-quality experience for all customers.
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