Selsdon Cafe and Restaurant

+44 20 8651 6778

Selsdon Parade, 6, Addington Rd, South Croydon CR2 8LH United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Selsdon Cafe and Restaurant

Selsdon Cafe and Restaurant has received a range of comments, both positive and negative, which can help assess its strengths and weaknesses. Let's analyze these comments to gain a better understanding of what the strengths and weaknesses of this establishment are.

One of the most common positive comments about Selsdon Cafe and Restaurant is the quick service. Customers have mentioned that the staff is always there when needed and that they do their job well. This indicates that the cafe is efficient in delivering orders and attending to customer needs promptly, which is a strength. Quick service is a desirable trait for customers who are looking for a place to have a quick meal or grab a drink on the go.

A great atmosphere is another strength mentioned in the comments. The mention of the place being clean and warm, as well as playing music on the TV, suggests that Selsdon Cafe and Restaurant has created a welcoming and comfortable environment for its customers. A pleasant atmosphere can enhance the overall dining experience and make customers feel relaxed and at ease. This positive attribute is likely to attract more customers and encourage them to revisit the cafe.

The quality of the food has also received positive remarks. Customers have mentioned that the food is cooked perfectly and that it is tasty and of high quality. These comments highlight the strength of Selsdon Cafe and Restaurant in maintaining consistent food standards and ensuring that customers enjoy their meals. High-quality food is essential for customer satisfaction, and positive comments in this regard indicate that the cafe excels in this area.

Several comments mention the delicious breakfast served at the cafe. Breakfast is an important meal for many people, and customers have mentioned that the breakfast options at Selsdon Cafe and Restaurant are satisfying and keep them going until the afternoon. A good breakfast menu can be a strong selling point for a cafe, and positive feedback from customers indicates that the cafe has succeeded in offering a delicious and fulfilling breakfast.

The affordability of the cafe is also mentioned in one of the comments. Paying £15 for two people and not being able to finish everything ordered indicates that the portions are generous and the prices are reasonable. Offering good value for money is an advantage for any establishment as it can attract more customers, particularly those on a budget.

Recommendations from customers are also mentioned in the comments, with one customer stating that they recommended the cafe to their family who also loved it. Word-of-mouth recommendations are powerful marketing tools and demonstrate customer satisfaction and loyalty. The fact that customers are recommending Selsdon Cafe and Restaurant to their family members suggests that the cafe is doing something right and has built a loyal customer base.

However, there are also some areas for improvement highlighted in the comments. One customer mentioned that the staff looked confused and rude when taking orders. This suggests a weakness in the customer service aspect of the cafe. Rude or confused staff can create a negative impression on customers and may deter them from visiting again. Improving staff training and ensuring that they are trained in providing excellent customer service is crucial to address this weakness.

Another weakness mentioned is the long wait time for food. One customer mentioned waiting over 35 minutes for their breakfast, which they found ridiculous. Long wait times can frustrate customers and negatively impact their experience at the cafe. It is essential for the cafe to address this issue by improving kitchen efficiency or streamlining their processes to ensure timely service.

Lastly, there is a comment about inconsistent opening times. One customer mentioned being told that the cafe wasn't open when they arrived but witnessed other customers being served minutes later. Inconsistent opening times can be confusing and frustrating for customers, potentially leading to lost business. Clear and consistent communication about opening hours is necessary to avoid such issues and maintain customer trust.

In conclusion, Selsdon Cafe and Restaurant has several strengths, including quick service, a great atmosphere, delicious food, affordability, and positive recommendations from customers. However, there are also areas for improvement, such as enhancing customer service, addressing long wait times, and ensuring consistent opening hours. By capitalizing on its strengths and addressing its weaknesses, Selsdon Cafe and Restaurant can further improve its reputation and attract more satisfied customers.

Best KBFKR Reviews

Quick service, great atmosphere, had a real nice breakfast that kept me going until the afternoon. Will definitely visit again.

i live local to this café & it will always be my number 1 option place to have something to eat & drink. staff are amazing & there whenever you need them. food and drinks are great! never been disappointed! recommended to all my family & they love it to!

What a cafe, the food is cooked perfectly and the service is very good. They play a music channel on the TV and the place is clean and warm. The price was far we paid £15 for 2 people and couldn't eat everything we ordered but drank our tea and coffee.

Tasty, high quality and fast. They have friendly employees. They do their job really well. Feel comfortable and have a delicious meal.

I highly recommend this cafe for their outstanding service and delicious breakfast.

The food it’s ok, but the staff looks confused and rude when you’re making an order plus we had to wait for our food for over 35 minutes which is ridiculous for a breakfast.

Lovely people and lovely working class food!

Went in at 7 and was told they weren't open til 8. Then while waiting in my car 3 mins later two people went in and got served coffee... !