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Q Nails

+1 801-393-1853
1126 Newgate Mall, Ogden, UT 84405 United States of America
Open Today: 10:00 AM - 08:00 PM

Quick Facts About Q Nails

Q Nails Place has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one commenter mentioned that the place was clean. This is an important factor for a nail salon as cleanliness contributes to a positive and hygienic experience for customers. Additionally, the massage chairs were mentioned as being nice, indicating that the salon provides a comfortable and relaxing environment for customers. Service was also described as quick, which suggests that the salon values efficiency and respects customers' time.
Another strength mentioned by a different comment was that the workers were "really nice" and did an amazing job on their nails. This shows that Q Nails has friendly and skilled staff who provide excellent service to their customers, which is crucial in building customer satisfaction and loyalty. This positive experience also led the commenter to recommend the salon to others.
On the other hand, there are several weaknesses that were highlighted. One of the main criticisms was the lack of friendliness from a specific nail technician. This suggests that there may be inconsistencies in customer service, as while the man who appeared to be the owner was friendly, not all employees may share the same attitude. Inconsistent customer service can lead to a negative impression of the salon and result in customers not wanting to return.
Another weakness mentioned was the difficulty in communicating desires with employees. Effective communication is essential in a service-oriented business like a nail salon, as it ensures that customers' needs and preferences are understood and met. If customers feel that their desires are not being properly understood, it can lead to dissatisfaction and frustration.
The prices at Q Nails Place were also seen as a weakness by some commenters. One person mentioned that they expected to pay less for a basic pedicure and manicure with gel polish, resulting in disappointment when they realized the cost was higher than anticipated. Another commenter felt that the price for a basic pedicure was high for what they considered to be the "bare minimum." Price is an important factor for customers, and if they feel that they are not getting good value for their money, it can deter them from returning or recommending the salon to others.
Furthermore, there were multiple complaints about the quality of the services provided. Two commenters mentioned that their nails were not done well, with issues such as uneven shapes, visible glue around cuticles, and nails that looked like they were done by an inexperienced technician. Another commenter mentioned that their nails started popping off just a week after getting them done, which indicates poor application and longevity of the artificial nails. These negative experiences with the services provided can greatly impact a salon's reputation and lead to customer dissatisfaction.
In conclusion, Q Nails Place has strengths such as cleanliness, nice massage chairs, quick service, friendly workers, and positive nail experiences for some customers. However, weaknesses include inconsistent friendliness of employees, difficulties in communication, higher-than-expected prices, and poor quality services experienced by some customers. It is important for the salon to address these weaknesses in order to improve customer satisfaction and retention.


Best KBFKR Reviews

The nail tech was not friendly at all and today I got a basic pedicure and manicure with gel polish. It was $85 and I was there less than an hour. I was thinking it would be $70 at the most. With tip is was $100. The man that was there was friendly. I'm guessing he is the owner. I won't be back.
Place was clean. Massage chairs were nice. Service was quick. Not super easy to communicate desires with employees. I took my daughter in for a pedicure because we needed help with exfoliating dry feet. I told the lady that’s why we were paying for a pedicure but she still only spent like 15 min on the entire service. We both left with visible dry skin on the bottom of our feet. $30 bucks each for the basic pedi seems a little high for literally the bare minimum. Paint job was okay.
I have had artificial nails for 35 years. Two of my grand daughters came to visit from Montana. My nail specialist was fully booked and could not help my gals. I tried 4 other salons but they too were booked. We were in the New gate Mall and decided to try Q Nails. $110 later (for 1 fill and 1 full set) the nails were Awful!! The nails were NOT SMOOTH; THEY WERE ALL DIFFERENT SHAPES; THE THUMBS WERE WIDE AND BOXY; THERE WAS NAIL GLUE GOOPED ALL AROUND THE CUTICLES; ALL 20 FINGERNAILS LOOKED LIKE THEY WERE DONE BY A BEGINNER TECH!!
MY daughter and I came In to get our nails done. Shirt notice, (thays why 1 start) literally 1 week later multiple nails were popping off. I've never had nails do that before. To top it off they charged $65.00 each!! I would never recommend this place..
Me and my daughter Took my granddaughter for a pedicure for her 4th birthday charged as a $130 for the 4 of us took them 10 minutes to do all 3 of us slopiest Sorryest pedicure I ever hadDon't waste your time or money!!!
Were not all the way dry, were messed up. Peeled off next day. Would not recommend.
I had a great experience here, the workers were really nice and did amazing job on my nails, would really recommend
I love this place. I’m not much of a girly girl so I don’t get my nails done a lot but every once in awhile my husband thinks I need to treat myself and sends me to get a pedicure. Every-time I get a pedicure from here my feet always feel so good. I’ve been to a couple other places as well and those places has never made my feet feel as good as Q-nails can. I work on my feet all day and sometimes I just need Q-nails to work their magic and get my feet feeling back to normal.

Q Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 08:00 PM
Sunday 02:00 AM - 06:00 PM

How to go there

Location