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Le's Salon

+1 616-738-0543
3013 W Shore Dr, Holland, MI 49424 United States of America
Open Today: -

Quick Facts About Le's Salon

Le's Salon place has several strengths and weaknesses based on the comments provided.
One strength of Le's Salon place is their polite and fast service. Customers appreciate the efficiency and friendliness of the staff, especially for basic manicures and pedicures. This suggests that Le's Salon place excels in providing quick and satisfactory services for those seeking simple nail treatments at an affordable price.
Additionally, the salon seems to have a wide range of colors and options for customers to choose from, indicating that they prioritize providing a variety of choices to meet different preferences. This is a strength as it allows customers to have a personalized experience based on their preferred styles and designs.
Another strength mentioned by a customer is the willingness of the salon to work with them to create a design they liked. This suggests that the staff are flexible and accommodating, which is important for customers who have specific requests or preferences for their nail designs.
However, there are also weaknesses mentioned in the comments. One customer noted that Le's Salon place is not suitable for intricate designs. This suggests that the salon may have limitations in their ability to provide complex and detailed nail art. This could be a drawback for individuals who are looking for more intricate designs and may need to seek alternative salons that specialize in this area.
Another weakness highlighted by a dissatisfied customer is the poor quality of the acrylic nails they received. The customer mentions that their nails looked dirty, had jagged edges, and separated from the acrylic within a few days. This indicates that there may be a lack of skill or attention to detail in the application and maintenance of acrylic nails. This could greatly impact the salon's reputation and ability to attract repeat customers.
Another weakness mentioned by a customer is the poor customer service experience they had. The customer mentions that their nail technician left multiple times, did not dust their nails properly, and did not address their concerns with streaks and quick application. This suggests that the salon may have issues with staff training and customer service, resulting in an unsatisfactory experience for some customers.
On the other hand, there are positive comments about the salon as well. One customer mentions the cute salon remodel and how the salon has improved. They also highlight the ability of the salon to consistently deliver desired nail results. This suggests that the new ownership has made positive changes and that the staff are skilled and attentive to customer needs.
Another customer praises a specific nail technician, Samay, for her excellent job on shellac and dip manicures. This indicates that there may be specific staff members who excel in their services, providing higher quality work than others. This could be a strength for the salon as having skilled and talented staff members can enhance the overall customer experience and satisfaction.
In conclusion, Le's Salon place has strengths in polite and fast service, a variety of colors and options, and the ability to work with customers' design preferences. However, there are weaknesses in providing intricate designs, the quality of acrylic nails, and customer service experiences. The positive experiences with the remodel, consistent nail results, and specific skilled nail technicians highlight potential areas of strength for the salon. Overall, Le's Salon place would benefit from improving their attention to detail, customer service training, and consistency in delivering high-quality services.


Best KBFKR Reviews

They are polite and fast. I'd say this place is perfect for basic manicures & pedicures at a great price.
They worked with me to do a design I liked, but they put the shellac on too thick and it didn't set so it peeled off the next day. I went back though and they were very kind and redid the nails for me. I'm giving 5 stars because service is great and they have lots of colors and options.
Just not the place for any intricate designs.
Worst service I was in her chair for less then 30 min and that’s not including how many times she left , didn’t dust my nails not once after filing or buffing, I told her one of the nails had streaks from where she polished and did it so quickly she ignored it then asked me if I wanted another coat as I was leaving.
I got a full set of acrylic nails. The salon was cute and employees are attentive. My nails were done super quick which I thought was odd. 5 days later my nails look disgusting. My thumbnail has separated from the acrylic nail. I have jagged edges around the nail and edges exposed from my real nails. They honestly look dirty and put through the ringer. I paid $45 for them to look nice for about 4 days, not worth it. Won't be returning not even to have them fixed.
The remodel for this salon is so cute and they've really stepped up their game. I love how they get my nails right every single time. Super friendly, fast, and attentive to your needs. I highly recommend this place and drive out of my way just to go to it! You will be extremely satisfied here :)
I drive over 30 minutes just to get my nails done here! It is by far the best salon I have ever been to. The owner is kind a caring and extremely talented. All the employees are very friendly and take great care of you.
I've been coming here for over 10 years for tanning and manicures. Samay always does my nails and does an excellent job! I wouldn't go anywhere else.... She, along with everyone here is always friendly and very personable and makes my time spent here very enjoyable! I've never experienced any problems with my services and am always 100% satisfied! Kaitlyn, Le and Erica are always pleasant to talk with as well and the rest of the staff (who I don't know all their names) all seem very nice as well
The new ownership has really turned this salon around. It's beautiful inside and the new workers really know what they're doing. I showed them pictures of what I wanted and they replicated it very well. Will be coming back again even if it's out of my way. 10000/10
I've been coming here every three weeks for the past two years. Samay does such a perfect job on my shellac/dip manicures and and is so friendly. She cares about her customers and their experience. Definitely recommend booking an appointment with her or Erica. Both are great!

Le's Salon Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Amenities
  • Restroom
Planning
  • Appointments recommended