Hero image

Doyles Fisheries

+44 1274 300104
239 Oxford Rd, Gomersal, Cleckheaton BD19 4PX United Kingdom of Great Britain and Northern Ireland
Open Today: 11:30 AM - 09:00 PM

Quick Facts About Doyles Fisheries

Doyles Fisheries has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one comment highlighted the good choice of food available at Doyles Fisheries. This suggests that the menu is varied and caters to different preferences, such as offering alternatives like chicken nuggets for those who don't enjoy fish and chips. This can attract a wider customer base and increase the potential for repeat business. Additionally, the comment mentions that the staff members are chatty and pleasant, indicating that they provide good customer service, which can enhance the overall dining experience.
Another positive aspect mentioned in the comments is the quality of the food at Doyles Fisheries. Several comments praise the fish and chips, mentioning that the fish is perfectly cooked with a beautiful batter. The portion size is also perceived to be good value for money, indicating that customers are satisfied with the amount of food they receive in relation to the price they pay. This can contribute to customer loyalty and positive word-of-mouth recommendations.
A specific mention is made about the well-cooked fish and chips that are served to a customer's dog as well. This highlights that Doyles Fisheries goes the extra mile to cater to pet owners and provide quality food for their pets. By accommodating this niche market, the business can attract a unique customer base and potentially increase sales.
Moving on to the weaknesses, one of the main issues highlighted by a customer is the high price they were charged for a bag of chips and fish cakes. The customer felt that the price was unjustified based on the small portion and quality of the food received. This indicates that Doyles Fisheries may need to reevaluate their pricing strategy to ensure it aligns with customer expectations and perceived value.
Additionally, the same customer mentions that the chips and fish cakes appeared to have been sitting around for some time, resulting in a soggy and less appetizing meal. This suggests that there may be inconsistencies in the preparation and freshness of the food at Doyles Fisheries. Addressing this issue is crucial to maintain customer satisfaction and prevent negative reviews.
Another customer mentions that the staff at Doyles Fisheries need to work on their people skills. This implies that there may be instances of poor customer service, which can have a significant impact on the overall dining experience. Improving the interpersonal skills of the staff and ensuring they provide friendly and efficient service can help in creating a positive and welcoming atmosphere for customers.
Lastly, it is worth noting that Doyles Fisheries only accepts cash payments, which may be inconvenient for some customers who prefer to use card or digital payment methods. This limitation can potentially deter customers from visiting the establishment, especially in a society that is becoming increasingly reliant on cashless transactions.
In conclusion, Doyles Fisheries has strengths in terms of its menu variety, customer service, and quality food. However, there are weaknesses that need to be addressed, such as pricing inconsistencies, food freshness, customer service, and the limitation of accepting only cash payments. By addressing these weaknesses and building on its strengths, Doyles Fisheries can improve its overall reputation and attract a larger customer base.


Best KBFKR Reviews

Didn’t realise until I got home just been charged £12.40 for I bag of chips and 2 fish cakes?
Didn’t help they nearly short changed me by £5. When we unwrapped them it was a small portion of soggy chips that looked like they had been sat around for a hour, the fish cakes were a fair size but also looked like they had been sat all day in the warmer. The batter was like rubber! Was a great chippy but gone massively down hill. If I lived closer I’d have taken them back, won’t be going back there again!
Whenever I'm at my parents house, Doyles is a staple. Good choice of foodstuff. Nuggets for the non-loving (weirdo) fish & chips son or a battered sausage. The ladies are very chatty and pleasant. Cash only though, but not a problem. See you next time.
Asked for a bag of chips an there there fill a white bag shocking an the the staff need to work on the people skills itl be 1st an last time for me
Eat out to save making tea on a Friday. Great fish n chips, curry and fishcake
Lovely. Always have fish and fishcake plus a sausage for my dog ???? - a chihuahua - very well cooked in best dripping and served hot, wrapped well, staff always polite and helpful, nice batter and good quality fish, doggie wolfs down his sausage, happy to recommend this fish and chip shop.
Great service.
Lovely fish and chips
First time for a long time, great meal piping hot. Back sooner
The fish was perfectly cooked and the batter was beautiful. Good size and great value for money. The staff are very polite Definitely will be back

Doyles Fisheries Info

Amenities

Service options
  • Takeaway
Highlights
  • Fast service
Accessibility
Offerings
  • Late-night food
Amenities
  • Good for kids
Atmosphere
  • Casual
Payments
  • Cash only

Today

Opening Hours

Monday 11:30 AM - 08:00 PM
Tuesday 11:30 AM - 08:00 PM
Wednesday 11:30 AM - 08:00 PM
Thursday 11:30 AM - 08:00 PM
Friday 11:30 AM - 09:00 PM
Saturday 11:30 AM - 08:00 PM
Sunday 02:00 AM - 07:00 PM

How to go there

Location