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Chick-fil-A Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Active military discounts
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
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Playground
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
If i could leave 0 star i would, so my large fry had less than my medium fry (which we also found an eyelash in), my sweet tea wasn't sweet, and i did not get all of my sauces. highly dissatisfied with the food quality and quantity.
This is the dirtiest chick fila I have ever been in. Our order was completely wrong, the dining room a mess, bathrooms a mess, trash over flowing. Not at all a reflection of this chain.
I had dinner here tonight! The food and service were good and I tried the new honey and pimento cheese chicken sandwich. Everything was good, but they need to remodel the store or build a new one, this building is tired!
The food and service were great and have come a long way since the last review. However this location needs more staff working especially in the mornings. Just a skeleton crew for whatever reason and orders were not kept up with. One employee on a break seem to like to listen to verbal Haitian garbage at full volume on his phone disturbing the atmosphere. The rest of the staff are fabulous.. Very friendly and orders are correct or corrected immediately.
The quality of this place is so bad both the food and the service. The people are nice which is great but that is it. I literally dislike going here but it’s the closest one. No people in line and get told for chicken biscuit and 5 chicken minis to wait, so we go park and wait for over 5 minutes and they mess that small of an order up plus the biscuit is hard, always.
Literally every time I come here something is off and I hate being a negative person but this is truth.
I had a very disappointing experience at this location. The staff displayed extreme unprofessionalism and disrespect. It was a terrible ordeal when I arrived to pick up my online order only to find the store closed. I mistakenly selected the Kirkman location instead of Millennia. Instead of politely informing me that my order would be canceled and refunded due to the closure, the employees laughed at the registers and hurried to lock the doors when I approached. They ignored my attempt to ask a quick question about my order and handled the situation in a mocking manner. It was embarrassing and distressing, especially since it happened on a Saturday, and the store is closed on Sundays. I was unable to confirm my refund or speak to a manager. I strongly advise against visiting this location if you expect good customer service.
Lastly, to make matters worse, during a conversation with a male worker, the female employees who were laughing not only recorded me but also showed extreme disrespect.
I realize this is a high traffic chicfila. We visited twice during our Orlando stay. First dine in dinnertime. Second carry out breakfast. First experience the customer service was good. The server brought our drinks & they were leaking all over the tray & floor. He just walked away. I grabbed napkins & a wet floor sign & went to work cleaning the floor & table the best I could. Food comes out & missing a large fry & 4 piece strips were 4 piece nuggets.
They gave me the missing food & apologized. Breakfast carryout. The server asked my name & then never spoke to me again. Walked up to me with drinks leaking again but not as bad as previous visit. I said ty. She just walked away. Walked up to me with the bag of food, I said thank you, have a good day. Silence. I think my local chicfila back home says "my pleasure " a lot but I appreciate the kind words & it really makes for a friendlier atmosphere.
I was already about to leave a negative review because the chicken muffin I ordered was a biscuit instead, but while eating it I found the muffin was undercooked. I could see and taste the batter... After seeing a hair in the food. I know that wasn't me because I just got a haircut and that particular strand of hair was longer than anything I could grow. Thanks guys, really appreciate the quality. To make matters worse, you can't even call to let them know about the issue because their phone service redirects you to come in to the restaurant and do it in person for "professionalism." If your food has hair in it, I can only imagine what your dining room looks like...
Quick Facts About Chick-fil-A
Today
Opening Hours
| Monday | 06:30 AM - 09:00 PM |
|---|---|
| Tuesday | 06:30 AM - 09:00 PM |
| Wednesday | 06:30 AM - 09:00 PM |
| Thursday | 06:30 AM - 09:00 PM |
| Friday | 06:30 AM - 09:00 PM |
| Saturday | 06:30 AM - 09:00 PM |
| Sunday | Closed |
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