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Chick-fil-A

+1 407-856-0106
1800 Sand Lake Rd, Orlando, FL 32809 United States of America
Open Today: 06:30 AM - 10:00 PM
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Amenities

From the business
  • Identifies as veteran-owned
Service options
  • Curbside pickup
  • No-contact delivery
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Highlights
  • Active military discounts
  • Great coffee
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Healthy options
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Catering
  • Counter service
  • Dessert
Amenities
  • Restroom
  • Wi-Fi
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
  • Playground
Parking
  • Free parking lot
  • Free street parking
  • Parking
Other
  • Identifies as veteran-owned

Best WLM Reviews

I found it very tasty and inexpensive.
Unlike other fast food restaurants, it was very clean and had good customer service.
I can't come here because I am traveling, but if I lived in this area I would come back.
Seriously the fastest I’ve ever ordered and received food at any chick-fil-a before. This location definitely has their system down! Everyone was friendly. The spicy chicken sandwich was amazing and the grilled chicken nuggets with buffalo sauce and ranch were perfect! I would recommend both of these items all day every day at this location!
To the employee who drew a smiley face on the container of my cobb salad, I hope your pillow is always cold on both sides. I hope that your food is always the right temperature.
This Orlando Sq. FSR. #03713 Chick-fli_A is a very disappointing location. This location is not operating at the Chick-fli-A standard and is not impressive. I waited Friday evening 5/24/2024 at 6:54pm in the drive thru order number 5234542 / Trans. No. 5234545 and was given the wrong order after correcting the window attendant several times with detail correction to assure the orders accuracy. I don't blame the associate for the mistake sometime mistakes happen and can be corrected. The dissatisfaction and disappointment is with the manger on duty. I went in side to get the correct order and explained what happened. I was greeted by a female manger that never asked me what happened with the order and lied about points being applied back to my rewards account. I was so offend with the level of service that I asked for a refund. The manger actually was laughing and had a smirk on her face pretending to be nice at the same time. I asked for a business card to contact a district manger. She did not have a professional business card. She wrote information on a piece of weathered paper and not even legible penmanship. Insult to injury she did not even have enough respect for me while writing the information on damaged paper she leaned on the counter. She did not even respect me enough to stand face me with dignity and respect. This is a lasting impression for me that is not impressive. The mangers name was Luisa and I am not even sure because she wrote the name illegible.
Since the South Chase location has been closed for renovations, I’ve been forced to use this location for breakfast. I place my order on the app prior to arriving to give the kitchen a five minute head start. When I get to the window I’m asked to pull around a park because my regular menu item with no special request is not ready and they will bring out the order. I pull around wait 5 minutes with no food. I go inside to wait more time. I complain every time and told it’s the kitchen is behind. The service at this location is terrible.
I really want to like this location bc it's still fairly new. Every time I go with my kids, IM really disappointed that the kids play area is dirty. I have dragged them out crying and upset. The flooring is falling apart and pieces of it are tracked throughout the tunnel and steps. The shoe rack isn't being properly used and there are no benches that I remember for parents to sit and watch after their children. I mentioned it the 1st time, and they said someone would clean it, but that didn't happen. Now I know this is the norm for this location when I came back a week later same conditions. Lots of young people are working at this location as well. No comments cards in the front or dining room.
The location on Orange Ave doesn't seem to have this issue. Always clean and welcoming
The quality has been on the downhill slide since the pandemic. Once this location fully opened back up, the service has been subpar and the food has been even worse. This is the sandwich I received. I would like to think after spending almost $8 on just the sandwich the presentation would be better especially since they barely put any pimento cheese on here.
I went through drive thru it was fast ???? service. I ordered the chicken biscuit. It was ok ???? I probably wouldn’t get it again. The chicken ???? had hard pieces in it.

Quick Facts About Chick-fil-A



Today

Opening Hours

Monday 06:30 AM - 10:00 PM
Tuesday 06:30 AM - 10:00 PM
Wednesday 06:30 AM - 10:00 PM
Thursday 06:30 AM - 10:00 PM
Friday 06:30 AM - 10:00 PM
Saturday 07:00 AM - 10:00 PM
Sunday Closed
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