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Chick-fil-A Info
Amenities
Service options
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Outdoor seating
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Curbside pickup
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Healthy options
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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Good for kids birthday
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Plenty of parking located near a shopping plaza. I ordered the chicken wrap with a side salad. My friends had the chicken sandwiches with waffle fries. The chicken wrap was ok. The salad was fresh. The Honey mustard dressing was very sweet. The chicken sandwiches were juicy and tender not dried out. The restaurant was very clean. Lots of staff all friendly and attentive. Plenty of condiments available. Which you don't really need because the staff give you all of that with your order. Some of the best customer service available for a fast food restaurant. Typical fast food.
I have shied away from this chain since they have opened in the Syracuse area, the long lines and staff out in the parking lots taking orders was a turn off for me. I had an extremely long day and needed lunch to get some energy to get through the day, I just couldn’t stand another poor quality chicken sandwich from fast food chains. I went out of my comfort zone and decided to try Chick-fil-A.I was pleasantly surprised only a few cars ahead of me in the double laned drive through. Staff was not outside taking orders which I was happy to see, I find that odd. I ordered the classic combo with a Diet Dr Pepper they took my name for order and the wait was less than five minutes to the window to pay and receive order. The service was fast and friendly. The chicken sandwich was much better quality than other chains. The sandwich was hot fresh, with juicy tender chicken with nice seasoning. I even ate the pickles which I would normally discard but I wanted the full flavor and I didn’t notice the texture of the pickles as they seemed to melt into the sandwich. I enjoyed the Chick-fil-A sauce with it. Yum. The waffle fries were lukewarm warm and under seasoned, I only had a couple but if they were hot and fresh they have potential. I chuckled at the name on my cup MARY JA but they were able to match the order with my vehicle description. The chicken sandwich hit the spot I actually only ate half at lunch and ate the rest of the chicken patty several hours later, it kept well. I will be back to try other menu items.
I mobile ordered ahead for the new caramel shake and a gallon of lemonade. We waited a MINIMUM of 25 minutes and was told they ran out of lemonade and I said then please give me a refund.
They had us pull forward to wait.
They then came back and said they do have lemonade. Finally we get our order.
The milkshake was a vanilla milkshake, the lemonade was warm and awful.
I am at this location at least twice a week and I am disappointed in having the wait time, the wrong shake and then if you miraculously have lemonade after you said you ran out, it was awful. Sorry this was an epic fail.
Almost always a great experience. Have had a few times where the food wasn't top tier, but it's never been considered bad.
Had lunch at Chick-fil-A. Food was good. Did not have to wait long for food and it was brought to our table. There was fresh flowers on every table. Very clean . Even had an employee come over and ask he could take care of our trash.
Pretty nice for a fast food joint! Very clean and organized. Staff seemed well trained and obviously working as a team. Food was fresh.
I ordered the spicy classic chicken sandwich meal, with waffle fries and a coke. The sandwich was good, but the fries were cold. The Coke was a Coke. It was pretty expensive for what I ordered and for the excessive wait in the drive-thru line.
This location does NOT offer a military or first responder discount!
How does Chick-Fil-A, the famously "Christian" restaurant adored by Conservatives, NOT offer a military? So disappointing!!
Uncomfortable and horrible experience. Our African friend went to order and had to wait in the line for them to grab an African employee. That's ridiculous and not professional. So we are picking and choosing who's order we want to take?? Inform ALL employees from ALL shifts that this behavior is unacceptable. If you feel it's beneath you to ring up an order for "certain" people that look different from you, then you should not work in a service industry. We are calling the headquarters and sending a letter to the local news team. Not appropriate and we are truly disgusted.
Quick Facts About Chick-fil-A
Today
Opening Hours
| Monday | 06:30 AM - 10:00 PM |
|---|---|
| Tuesday | 06:30 AM - 10:00 PM |
| Wednesday | 06:30 AM - 10:00 PM |
| Thursday | 06:30 AM - 10:00 PM |
| Friday | 06:30 AM - 10:00 PM |
| Saturday | 06:30 AM - 10:00 PM |
| Sunday | Closed |
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