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Chick-fil-A

+1 804-236-4601
4443 S Laburnum Ave, Richmond, VA 23231 United States of America
Open Today: 06:30 AM - 09:00 PM
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Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Highlights
  • Active military discounts
  • Great coffee
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Healthy options
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Catering
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • Good for kids birthday
  • High chairs
  • Kids' menu
  • Playground
Parking
  • Free parking lot
  • Free street parking
  • Parking
Pets
  • Dogs allowed outside

Best WLM Reviews

Perfectly located. Not congested at all. Tranquil on the inside. Friendly staff.
Our school sports teams always stop at this location for great service and easy access to the highway. The team is always able to accommodate our groups of matter if it is 10 or 60.
Best chick-fil-a I have ever been too. They have better customer service than most sit down restaurants. Clean, friendly, perfectly prepared food.
Love the chicken soup! Make it bigger not smaller.
Anyway... visited this place during the rush hour on a pre eastern Sunday so it was not the cleanest place reaso why I gave 3 stars to atmosphere. On the other side, kudos to the good practices, I like the fact that you can give back the sauce sachets that you didn't use.
Didn't get half my meal, they lied about not having a manager on staff when asked to speak to one. Had to drive 20 mins back to the store to get the other half of my meal. I left a voice mail for the manager. Four days later still no call back. Finally called back myself to talk to the manager named Tracy. Tracy told me that they always have a manager on staff at all times. Instead of making it right I feel like I was being targeted. I understand things happen that's why I gave you plenty of time to call me back. If you don't respond after 4 days, just goes to show you don't check your voice messages. When I called I felt targeted by the attitude I was given. I honestly feel like yall could careless about the time and gas I waisted due to yalls mess up. If you don't like your job don't work in an industry where you have to provide good customer service skills.
Worst chick fil a ever! Such rude stuff. I'm. Uber driver and when I went in to pick up a order they explained that they gave it to the wrong person and they stole the food. I was told oh well figure it out. They wouldn't re make it they wouldn't correct it the costumer even called the restaurant and said just give the food to the driver "she paid for it she wants her food" not her fault the restaurant let it get stolen. They still refused to make it right...never been to a chick fil a that wouldn't just make it right for the customer.
4 stars for one very big reason. The food is consistent for the most part. The service is usually friendly enough. The atmosphere is mid, but not awful. My issue is that even with employees standing outside rain or shine and multiple drive through lanes, it's still incredibly slow and inconvenient. To start, employees always reach you before you get to the menus meaning if you aren't already familiar with the menu, you have to have an awkward moment of asking to see the one on their tablet or just guess. Then after you order, more often than not, your food gets to you before the cars in front of you, get theirs, or the cars in back of you get their food before you. Meaning someone's always stuck waiting behind other cars even as their food gets cold. We've gotten stuck for 10 minutes before just waiting for the cars in front of us to get food. So yeah. Food is consistent. Convenience? Not great.
Quick service don't be discouraged by the long lines they always have cashiers on foot to take your order.

Quick Facts About Chick-fil-A



Today

Opening Hours

Monday 06:30 AM - 09:00 PM
Tuesday 06:30 AM - 09:00 PM
Wednesday 06:30 AM - 09:00 PM
Thursday 06:30 AM - 09:00 PM
Friday 06:30 AM - 10:00 PM
Saturday 06:30 AM - 10:00 PM
Sunday Closed
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