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Chick-fil-A

+1 225-293-3993
7055 Siegen Ln #17, Baton Rouge, LA 70809 United States of America
Open Today: 06:30 AM - 09:00 PM
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Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Highlights
  • Active military discounts
  • Great coffee
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Healthy options
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Catering
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
  • Playground
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

great place to go with a family with young kids because it has a play place. there's plenty of seating, great customer service, table service, and the friendliest staff. drive thru might look chaotic but no other place can beat this place's efficiency in moving along a two laned drive thru.
I worked at Ambrosia for many years and have always frequented the Siegen location and it was always so clean with great customer service. I’m not sure who is managing these days but this atmosphere is more of a Burger King than a Chick Fil A. For the last few months every time I come the bathrooms are nasty, the trash is overflowing, floors have trash on them. I have NEVER been to a Chick Fil A where this was a norm. The staff definitely is failing at the chick fil a standards!
For the first time ever they missed an item.. I didn't have one of my waffle fries in the bag and I had already pulled off. So inconvenient.. told the manager and they gave me a brownie ????... At least I got something. Smh. Not good for service cause they could have given me a coupon for a free meal for next time. Or just a discount coupon. But a brownie..that was funny ???? and I had my disabled child / special needs child along with me , in that long line..twice in at a time.
Now really… you think this is how a $11 salad should look?? Then they say it depends on who fix’s it…. Wth
The Siege location is horrible. I ordered on the app and still was pulled because my order wasn’t ready after sitting in the very long drive thru line. I get back to work and my order is not correct. I ordered a Cobb salad with nuggets and they gave me cut up strips. (It’s not the same). Then the salad looked thrown together.
I was here yesterday for breakfast and they forgot to give me my drink. I called back, they took my name and order # and told me I can come back and they will give me drink. We were back today at 1:28pm to buy lunch for my daughter and also pick the drink they forgot but the manager sounded rude and said that’s not how the policy works. He said we would have to filled out a form and they will send “something to us in the mail” something what? ???? our drink or a check for just a drink? He then yelled in the back at the employees and said “no one tells the customer to come back and get the drink we forgot!” lol, it’s just a drink so we told him it’s ok, forget it. It’s just that they messed up our ordered way too much and this time we finally called. He finally gave us the drink, but it could handle better.
probably the worst service i've seen at any chick-fil-a. food was fine, order taker was ok, but lady came up to my car i didnt notice, as i was on my phone. she looked all mad when i noticed her and told me my total and when i gave her the money she huffed and puffed, and walked away. the guy that gave me the food was alright, he handed it to me i said thank you and he walked away with no you're welcome or my pleasure. not a huge deal, but i usually come to chick-fil-a for the outstanding service, and today i was sadly mistaken by this location. not trying to be a karen but for a place known for their hospitality i was pretty disappointed.
Second night in a row they messed up a door dash oreder. I called the store and the manager on 02/17/2024 at 6:30pm and I let her know what happened and she told me I had to contact Door Dash. I was like how is it their problem? They pick up a sealed bag from you that y’all load and seal.
I told her I didn’t want a refund. Last night they left food off and when I called door dash they explained that they are not allowed to open a sealed bag, they just pick it up. That makes complete sense to me. So this is the stores fault, two days in a row that don’t seem concerned in the least about making it right and definitely did jig want to take responsibility and placing blame on the door dash driver. Zero customer service.

Quick Facts About Chick-fil-A



Today

Opening Hours

Monday 06:30 AM - 09:00 PM
Tuesday 06:30 AM - 09:00 PM
Wednesday 06:30 AM - 09:00 PM
Thursday 06:30 AM - 09:00 PM
Friday 06:30 AM - 10:00 PM
Saturday 06:30 AM - 10:00 PM
Sunday Closed
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