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Chick-fil-A Info
Amenities
Service options
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Outdoor seating
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Active military discounts
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
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Wi-Fi
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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Good for kids birthday
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High chairs
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Kids' menu
Parking
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Free parking lot
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Parking
Best WLM Reviews
Food pickup was quick! Thankful for that. Service was phenomenal. Shout out to Kimberly C. for her exceptional customer service. Even in the cold, she was warm, potent in her delivery, and vibrant. A good representation of the company.
Usually, people put reviews about the food, service, or something negative. My review is a little different. I came into this 6231 N Keystone Ave, Indianapolis, IN 46220 location to pick up my order. Everyone was very friendly & helpful. What I want to compliment is the young man who was training another associate. The associate needed a little extra help. This young man was AWESOME & VERY PATIENT with him. I ABSOLUTELY LOVED SEEING THIS!!! ALL I COULD DO IS SMILE WHILE WATCHING HIM TRAIN HIM. What an AWESOME TEAM KEYSTONE CHICK-FIL-A!!!!! YOU GUYS ROCK!!!! The new employee was a delightful person!! Seeing patience and good training made my day! I love to see happy people!!!!!! I couldn't see the young man who was training the new guy name. I believe it started with an M. This was 4/23/24 @ around 1:08 pm. PLEASE GIVE THIS TEAM A SUPPER HIGH FIVE!!!! By the way, my mac & cheese & tea were the bomb like usual! ????????
ordered 15 minutes ahead so I wouldn’t be late for an event. Was still late since I had to wait another 20 minutes upon arrival. Service was embarrassing, stood next to the counter and was ignored multiple times. Workers then claimed I didn’t order, despite using their website and showing a receipt. Took 35 minutes to get overpriced fast food. Waste of time and money
I wasn't going to do this but with the increase in prices, I should've gotten a much better experience then I did at this location. My order was skipped. People that came in after me had there food and was eating. I had to go up to the counter and inquire about my food. The manager was nice but it didn't matter because I was already having a bad day and I was starving. My fries were luke warm and my grilled nuggets were small pieces and I paid $13.68. ABSOLUTELY RIDICULOUS!!! Will not be back to this location unless I'm just desperate...smh!
Never had a bad experience at chick-fil-a. This location has always been excellent ever since it first opened up in sometime I'm thinking in 2015
This Chick-Fil-A is an absolute gem! I travel all over, and I often choose Chick-Fil-As for their (mostly) dependable food and good service. But some things stick out, in the best possible way. This Chick-Fil-A will now go on my list of favorites. The man who took my order, Myles, was exceptionally kind. He made me feel seen and appreciated, like he was genuinely glad to see me (even thought we’d never met). Micah, the man who brought me my food was equally kind. I found myself staring in shock, as it’s not normal for me to feel so cared for and welcomed, even in Chick-Fil-As. The restaurant was clean and beautiful. The food was great. I see why this CFA has such a high rating. It deserves it. If you like feeling welcomed and cared for, this is the Chick-Fil-A for you!
Very disappointed . I haven’t had this in a while so I got it and let me tell you…they gave me some fries Soo hard even the birds wouldn’t eat it, and some bottom of the barrel lemonade….chicken was okay but that’s about it. This locations has become a hit or miss and if I had more time I DEFINITELY would’ve took it back but they were closed.
I was shorted a sandwich on my order. I called and spoke to who, I would assume was a manager, he refused to check the cameras, and then refused to refund the amount of the sandwich. Instead he demanded that I return to the store to recive a refund and then said if I did not return to the store I would recive some kind of credit on a future order of which I had no proof of. This company makes billions of dollars a year and a sandwich which costs 5.09 plus tax must of have been to much research or give a refund. I will be filing a dispute for the full amount of my order out of principal as I would have wasted 5.09 cents on gas driving back up there to recive a refund for that amount. Unreal. If the manager would have reviewed the camera he would have seen that I didn't recive what I ordered and would have not implied I was lieing. Agian 5.09 isn't really worth my time, but the principal of the matter is.
Quick Facts About Chick-fil-A
Today
Opening Hours
| Monday | 06:30 AM - 10:00 PM |
|---|---|
| Tuesday | 06:30 AM - 10:00 PM |
| Wednesday | 06:30 AM - 10:00 PM |
| Thursday | 06:30 AM - 10:00 PM |
| Friday | 06:30 AM - 10:00 PM |
| Saturday | 06:30 AM - 10:00 PM |
| Sunday | Closed |
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