Charlie's Service Center

+1 270-737-6515

396 W Bryan Rd, Elizabethtown, KY 42701 United States of America

Open Today: 08:00 AM - 05:00 PM

Charlie's Service Center Info

396 W Bryan Rd, Elizabethtown, KY 42701 United States of America
+1 270-737-6515
[email protected]

Amenities

Accessibility

Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities

Mechanic
Restroom

Planning

Appointments recommended

Payments

Debit cards
Credit cards

Best WLM Reviews

Super knowledgeable when I call

About what my van is up to and consistently saves me $100+ from what the dealership quotes me.

That's the ONLY place I take my truck. My husband, his father and family and friends trust charlie. Their damn good mechanics and they fix the problem. They are quick about getting your vehicle back to you. You don't have to wait a week or two.

I'd been a loyal customer for almost 2 decades until they tried to rip me off. I had asked them to repair a specific problem and to call me with a quote if they found any other issues. They never made that call and did work I hadn't approved. They tried to charge me for almost $200 worth of work I didn't ask them to do and then refused to drop that from the bill or give me my car back. Incredibly disrespectful.

Edit: Not charging for unauthorized work is not a discount and the only reason I was given this "discount" was after insisting til I was blue in the face that those expenses be removed from the bill (I said ABSOLUTELY NOTHING that could be interpreted as threatening and deeply resent this gross accusation). Apparently they're sore about not getting away with it.

Fantastic people to deal with!!! I have my truck towed from Frankfort ( 85 miles away) for major repairs. They have earned my trust over the past 12 years. When other shops have quoted me what seemed to be outrageous prices I have had it sent down to Charlies and get a fair and honest assessment and so far have felt that I have gotten an honest and fair price!!! Highly recommend.

Great service and I wasinformed of all issues before work was done. Secretary was really nice. Only issue I had was after getting car home, the next morning I was going to work and noticed a crack from bottom left of windshield running up to the center. I am thankful my insurance covered a new windshield installation.

Charlie’s Service Center knocked it out of the park! They were courteous, spot-on with their estimate for repairs, and they had my Jeep back to me same day. I’ve had a similar repair done by the dealership, and Charlie’s Service Center was more affordable with quality work. I will definitely be a repeat customer if the time comes that I cannot do the repairs myself!

First time customer; went based on reviews and the length of time the business has been operating (since the 80s!). Very friendly and professional service. Repair was completed (fuel sending unit and tune-up) quickly and the actual cost matched the estimate. Will certainly go back if I need auto repairs in the future. Thank you!

Charlie's was highly recommended by a local shop that didn't specialize in all mechanical aspects.... I've used them twice now and both repairs were completed as expected, and they also made sure to check other possible issues and explained everything thoroughly!! This last time I expressed that I was told that I needed a new engine or head job and needed an estimate for the work. Instead of taking advantage of my inexperience they repaired what was needed and was out the door less than $400!! They're my first go-to from now on!!!