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Casabella Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
Planning
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Appointment required
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Other
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LGBTQ+ friendly
Best WLM Reviews
My nail experience was amazing! The salon is clean, relaxing and the staff was very friendly! Dennis was very attentive and particular in shaping my nails and my color selection to ensure that I was a satisfied client! I received a Gel X fill-in and a classic pedicure. My mom received a classic manicure/pedicure and she is very pleased with the service! We look forward to our next appointments! ????❤️????
I’m not much for writing reviews, but in this case I felt like I had to…
I finally switched after years of being consistently overcharged with mediocre service. If you politely mention you want something a certain way or something corrected, they respond begrudgingly as they talk about you in their language to their peers.
FYI, just because a you’re speaking a different language doesn’t mean your tone doesn’t translate.
I kinda got into the habit of never really saying much out of politeness even if I wasn’t fully satisfied because I know it isn’t an easy job, and really didn’t want to be that person.
But the final straw was an incident that occurred the last time I was there, that involved an overcharged new set & design that was very poorly done and nothing like what was advertised….. I came back the next day after realizing I absolutely hated them.
I was expecting to be taken care of and given some kind of deal, discount or compensation… but instead was met by the technician & manager both being argumentative, highly unprofessional and disrespectful towards me… regardless of all those years of loyal business.
The way they handled this situation & poor service was horrendous, I have never been treated in such a way, not to mention insulting to say the least.
They only offered to fix the design on the ring fingers, and were trying to charge $25 for a new color or full price for a new set despite having already paid $71, not including 18% tip that was given.
Instead they teamed against me, denying to let me speak to the owner (who seems to care more about his customers than his employees) but he wasn’t present that day and they refused to let me talk to him. I even overheard one of the technicians in the back talking about me to the customer he was with and both laughing during the incident.
The owner finally reached out afterwards, only after the situation escalated and it was too late. The manager told me to take my business elsewhere so that’s exactly what I did.
Fortunately, I found a much better place near by with parking included, exceptional service, knowledgeable women who actually care about their customers, & all for more than 30% less than what I was paying at Casabella.
Tee is a SUPERSTAR! Best manicure I’ve ever had, I cannot wait to come back. Came at the recommendation of a friend and I wasn’t disappointed. Tee talked me into trying gel x for the first time and I’m officially hooked!
Pedicure was underwhelming and chipped in less than a week, so I will not be back for a pedi but I will ABSOLUTELY be back for another manicure with Tee!
I adore this salon. I’ve been going here for 3 years and I seriously could never go anywhere else ever again. I haven’t had an experience that I didn’t like. The nail techs are all honest with what designs they can do and are very meticulous when it comes to shape and design. They check in often to see if it’s something I like or if I want to change anything. It’s always clean and pretty peaceful and quiet (sometimes it can get loud when it’s busy but ambiance is always nice). I think it’s pretty reasonably priced for the service I get. Please see all the nails I’ve done here.
Alex was incredible! We tried his suggestions for colors and he chose the perfect pink! He was so sweet and shaped my nails perfectly!!!! Highly recommend!!! Love my nails so much
Alex did a great job with my nails! I got gel x with a red french tip. Excellent attention to detail and very reasonable pricing!
This was my second time at Casabella, and they KILLED it once again. I started going here because it was recommended to me by friends. Great call, and I think it’s the best nail salon in Georgetown for sure. Vivi and Alex are the best!!
Inconsistent. I've gone and had good work done with design but also have gone and had a fail. The design wasn't too intricate but needed to be neat any it missed the mark. This was on top of the shape (which they charge extra for) being wrong and messed up. I requested the design to be removed (happy to pay for it since it did take the person's time) and just polished with a single color and THAT bore an additional $28. Nothing about this manicure is worth the over $100 paid. Sadly the hunt for a decent salon with design skills in the DMV continues.
Quick Facts About Casabella Nail Salon
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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