Carl’s Jr.

+1 503-465-0607

1678 NE Burnside Rd, Gresham, OR 97030 United States of America

Open Today: -

Carl’s Jr. Info

1678 NE Burnside Rd, Gresham, OR 97030 United States of America
+1 503-465-0607
[email protected]

Amenities

Service options

Delivery
Drive-through
Takeout
Dine-in

Popular for

Breakfast
Lunch
Dinner
Solo dining

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating

Offerings

Coffee
Late-night food
Quick bite
Vegetarian options

Dining options

Breakfast
Lunch
Dinner
Dessert
Seating

Amenities

Restroom

Atmosphere

Casual

Crowd

Family-friendly
Groups

Payments

Credit cards
Debit cards
NFC mobile payments

Children

Good for kids
High chairs
Kids' menu

Parking

Free parking lot
Free street parking
Parking

Best WLM Reviews

Bad experience. Picture of the new $10 el diablo big angus compared to the advertisement. Very small, very sad, no toppings hardly or sauce. Food is way overpriced and nothing like the pics (obviously) but I mean nothing. Very sad fries burger and zucchini. Sodas are very small. $30 for two angus burgers, one large fry and one large drink with zucchini side.

Wont be back.

Dining room okay minus the blown speakers.

As a former customer service industry worker, I am utterly shocked at the service this establishment provided tonight. I repeat, TONIGHT.

(I've lived in Gresham over 3 years and the usual worker here is an amazing sweetheart.)

Tonight however, I was accosted by not one, but two rude, immature, improperly trained & entitled children.

I ordered a large guacamole bacon burger meal with a strawberry lemonade & was informed the strawberry lemonade is only offered as a small.

I said that was fine & ordered the burger, fries & drinks separately (as 3 small strawberry lemonades & requested a large cup of ice) Despite it costing me more, I didn't mind, I just wanted more lemonade (because that drink is ????????????????).

I paid for my ticket (including $10 worth of lemonades) & the drive thru attendant went to hand me 3 medium cups of ice, to which I said "oh I'm sorry I just wanted one large cup of ice." She said "then that'll be $3.99.” ????

I. Was. Speechless. After a moment of silence, to collect myself & regain my composure, I looked at her & said "so, I can get 3 medium ice cups for free, but one large ice cup is going to cost me $4?" To which she said, "if you want to be difficult & work the system, yes." She turned around & slammed the window in my face.

She came back 5 minutes later. Handed me my food & said " so you want the mediums or are you paying for the large?" I said I'd take the medium, asked for a drink carrier, a lid & straws. After she handed me the requested items I asked for her name to file a complaint with corporate- to which she slammed the window in my face & walked away again.

Another employee walked up & asked what I needed & I said the rude employees name, so I could file a complaint with corporate & she said "she's a minor, I can't give that out." So I asked for her name. She said no. So I asked for the Manager's name. She still said no. Then she laughed. & Closed the window. Then they both stood there laughing.

So, I pulled out my phone & took a photo. Here's to hoping corporate sees this & does something to train people like this (& maybe makes large strawberry lemonades available).

I can't believe the pickle rule has fallen so far from view in the industry that a cup of ice is now a point of contention to a paying customer willing to pay $10 for 3 small cups of drink. Do better Carl's Jr. Do better.

Late review! Recently went during the icy weather a few weeks ago! Took about 35 to 45 mins to get through the drive through. There was only a manager and 2 new cooks. I Spoke to the manager when I got to the drive through . she proceeded to tell me it was only her and 2 new cooks and that they didn't know what they were doing ! when I got home with my food it was so greasy it stained my seat and it was disgusting I had to throw it away. You guys really need to get it together. I love Carl's Jr but will definitely not be going back due to my experience! You all really need to get it together with training your employees on how to properly prepare the food they are making! I understand the circumstances of the weather but you all need to train the people properly that are going to be there! It is a reflection of the company as a whole! 2 thumbs down ????????????????

Great experience here. Hadn't been to Carl's Jr in quite a while. Drive-thru: new sourdough burger was very good. Lemonade was very good. Medium combo was just perfect. While prices still shock me, it's pretty much the same everywhere. Great customer service.

Never even got the food!

Tried their mobile order app from the parking lot, and it estimated 10 minutes.

After about 8 minutes, went inside to find out that my order had apparently not ever been received, even though I had the order number and correct location.

Counter person ignored me at pickup counter for about three minutes, standing with her back turned even after I spoke up. She told me that's just the way it is. I waited until 2 minutes after the promised ready time, no order started yet.

Went to Wendy's down the road and got great service and food in a couple minutes

I have been here a few times for breakfast and have always had rude employees. The food has always been good and made right so I never needed to complain. But this morning the workers there decided to speak over someone who was ordering. They had a slight stutter, so the worker would try to finish his sentences or just completely speak over him. When confronted she just asked if we wanted to cancel our order. She didn’t take accountability or even apologize. Really disrespectful workers.

I am a little hard at hearing and I was helped By Martin and he was patient with me and made me laugh and feel comfortable and that doesn’t happen a lot with my dining experiences in other restaurants. Overall everyone here seems really nice and like they were having a good time.

This is literally the best CJ's in Oregon. The food is always great, especially the chicken. But the best part is going in the morning because Andrea is the best, sweetest, most patient person ever and on top of all that; she is very efficient, making the whole experience perfect. Every. Time. Love you guys we literally don't go to another location ever! idc about the gas ????