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Captan Auto Repairs LLC Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best WLM Reviews
I went in to install my tire a week ago and the guy who installed my tire charged me $46 when in reality it’s supposed to be $40. Us women do get scammed a lot by men since we barely know anything about cars! Be aware if you’re a woman and don’t go alone by yourself or you’re gonna get robbed!
My husband and I and other family members have been going to Captan for repairs for many, many years. My husband even trusts them to work on his vintage auto. We have never had an issue. They are reputable and reasonably priced.
Called to have brakes checked. Brakes were squeaking prior to visiting Captan Auto Repairs. Was told the rear brakes were in brand new condition. They polished the drum brakes in the back. Front pads were mostly worn out. Front rotors had some warping in them. Both pads and rotors were replaced. Was told to brake lightly for the first 100 miles. During that time I noticed a few instances of high pitched squeaking. After 100 miles passed I started braking normally and noticed squeaking whenever making full stops, especially when stopping down hills. When I brought it back to Captan Auto Repair I told the owner the brakes were still squeaking. He said he didn't know what squeaking was. We went to drive down the road and I demonstrated the squeak. He said it was the rear brakes. Which I was told were in brand new condition when the brakes were checked. Clearly I was frustrated and questioned why I was told they were in "brand new condition" if he is claiming they are the problem. The purpose of my visit from the start was to have my brakes checked. I did not get an explanation why I was told the brakes in the back were in "brand new condition" while he now claimed they are the problem. I left feeling confused by the inconsistent explanation and still having squeaking brakes.
(Edit 1)
I came in to get brakes checked, front were replaced, rear I was told were like new. Brakes should not squeak at all after a proper brake job. When we did the test drive I was told specifically not to press the brakes hard, likely to hide the fact that they still squeak. Thats why I said the brakes felt better, if I had pressed brakes hard the squeaking would be obvious right away. The next place I went to said that it is normal to press hard when testing new brakes. They also said that my brake job was rushed, they did the minimum and did not properly lubricate everything. And to be clear I did not wait 2 weeks to come back, I came back 3 days later once I passed 100 miles and the squeaking was obvious. And when I did come back he threatened to hit me over the head when I asked him to take the wheels off so I could see if the brakes were actually new.
Honest prices, fantastic service, knowledgeable and skilled mechanics.
Would recommend to friends and family
I went to this mechanic to repair my tire and he did a good quick job, I even gave him a tip. He told me I needed brakes done soon so I came back to get an estimate cause I had my own brakes. He told me 150. I said thank u but I went to get mine done in NY for a more reasonable price. The NY mechanic did good but the brake sign did not go away because of the computerized parking brake system that was needed to reset the symbol. So I decided to go and ask this guy if he can do the quick fix and I would pay him. He told me and I quote “go back to NY where u got it fixed since u wanted to go the cheap way out”. I took that with a grain of salt, and now he will never see me or family members that I was going to refer ever again. He did not have to be a jerk. But thank u for revealing how u really feel about ur customers sir.
Made a same-day appointment at 10:30 on Saturday morning to get new tires put on, and by 12pm the car was ready to go! Seems like a great, reputable place to get work done. Thanks!
I was a little confused on some things since it was my first time getting repairs on my first car. Everyone explained everything super well and was super helpful. More than likely will come by next time I need any help :)
While driving I noticed my tire was close to flat so I pulled into Captan Auto Repairs to use the air machine. It became apparent the tire was shot. The owner/mgr (?) offered to take a look, which he did immediately, even though he was working on other cars. He was able to patch the tire and I was on my way in less than 20 minutes. I'm very grateful for the quick and professional service!
Quick Facts About Captan Auto Repairs LLC
Today
Opening Hours
| Monday | 07:00 AM - 05:00 PM |
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| Tuesday | 07:00 AM - 06:00 PM |
| Wednesday | 07:00 AM - 06:00 PM |
| Thursday | 07:00 AM - 06:00 PM |
| Friday | 07:00 AM - 06:00 PM |
| Saturday | 07:00 AM - 05:00 PM |
| Sunday | Closed |
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