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Camden Automotive And Diesel Service Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best WLM Reviews
Unfortunately, I was recommended to this place by a few people. This is the 2nd shop i had my truck at.. Called on April 2nd, & they said I could drop off on April 3rd by 8am and they would look at it. Deal...
Well... I called every other day and they not once had an update other than (we know something is wrong with it) even went up there and the mechanics that were there had no clue about it. I needed to ask a certain one ( finally got to him) and he said he was going to work on it some more (that was friday).
Well, Monday comes around.. I didn't even call that day.. Tuesday, I called and they had no update.
Called Thursday and I informed them I can come get it and take it somewhere else. She was going to have the owner Andy call me.. phone never rang that day.
Friday rolls around and I finally called at 2:30.... nothing. Stated owner was wrecker call. Told her I would be there to pick up my truck.. arrive there at 4ish.
Owner tells me they know something is wrong (well duh) and he was going to hook up the computer that day but didn't have time. The truck had been in the shop for 10 days!!!
They didn't charge anything which is good because they had done nothing.
Communication was poor and wanted 10 days getting my trick repaird with this company who did nothing who was highly recommended....
They towed my truck, did the work and then called with the total. They won't tell you ahead of time and get your permission unless you specifically ask them to, which you find out after the fact. You're stuck with the bill.
Great communication, you get what you pay for and these guys do great work. They even helped me out by towing my vehicle from my house. Highly recommend.
UPDATE: Thanksgiving day 11/24/23 We are broken down on the side of the interstate between Camden and Columbia in the car that was supposedly fixed.
My first experience went really well. Camden automotive was recommended to me by a local friend. I have a 2010 Toyota Camry with about 250k miles on it. Drop off and pick up was seamless and very convenient. Good communication, friendly, and when an oversight issue came up after the fact they fixed it quickly and at no charge.
Our 2nd and 3rd experience was the opposite. Took in a 2004 Honda Accord because it was leaking oil. The receipts dated 11/2/23 reflect what Camden Auto diagnosed as wrong and what we paid for repairs. Less than 70 miles later, the oil reservoir was bone dry, and the car had to be towed. The receipt dated 11/7/23 is what we were told the second time was the reason for the oil leak and when we picked it up II asked if THIS time it was fixed and he told us he didn't know and couldn't guarantee it. This was new information AFTER spending $1600 with them! Even though they failed to fix the oil leak problem the first time that left us stranded in Columbia, we were charged for the towing to bring the car back so they could 'fix' it again. We picked the car up today 11/8/23. We'll see what happens.
If you are allergic to cigarettes or any of their compounds, DO NOT enter the storefront building !
I will always take my vehicles here if I need anything checked or worked on. They are Fair and most importantly Honest. They go above and beyond in making sure that their Customers are well informed before making decisions on their vehicles. And when I needed to be towed off the side of road. They were quick to get there and efficient.
I absolutely enjoyed the customer service and care with my car. Thank you so much! I no longer have a gas smell from a disconnected air inlet pipe.
They were efficient and cost effective. I've been to several other mechanics in town who either didn't notice or didn't care about my car's issues, but Camden Automotive and Diesel got my car running smoothely again. 10/10 will return if I have car troubles in the future.
Good service here. These folks are patient and do their best to help you out. Not overly priced either. Check them out people you won't regret bringing your vehicle here. ????
Quick Facts About Camden Automotive And Diesel Service
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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