1
1
C&C Automotive Repair Services INC Info
Amenities
Accessibility
-
Wheelchair accessible entrance
Offerings
-
Oil change
Amenities
-
Mechanic
-
Restroom
Planning
-
Appointments recommended
Payments
-
Debit cards
-
NFC mobile payments
-
Credit cards
Best WLM Reviews
I am HIGHLY upset with this company . I have previously had work done here and I handled all their DMV transactions during Covid as I am a DMV rep. My son’s father ordered a tow from AAA and the driver turned off his location and lied about being in the area and said he ‘couldn’t fit in the parking lot’. He did this TWO nights in a row. Tonight being the second night after AAA dispatches a different company ‘NFA’, I noticed the C & C truck coming around the corner. So we walked to the Parking lot where the C&C employee (I believe the jacket read ‘Dakota’ but I’m blind) Is taking pictures to say that he was there he wasn’t. He said Nasty things to my son‘s father, called him the n word and flipped him the bird in front of my 5 year old and I . I am so displeased with this service and I will NEVER recommend C & C to any of my clients. Pictured enclosed .
Nothing you said in your reply is true and you were not the there because I was there and I PERSONALLY TOOK THE PHOTOS OF HIS PLATE HOLDING MY SONs hand and there WAS a child present . My son’s father is clearly visible in the photo holding his phone so who do u think took the photo of him ? Explain him flipping the bird in the photo?! The lot was not empty because my jeep was parked right next to his and there was a Tesla next to it. NFA Towing had no problem getting it out of the space … I said I did your paperwork during COVID at the Yonkers office. My initials are on there . This is DISGUSTING no customer service whatsoever ! So everyone who gives a bad review is lying ? Have some accountability for your company and the nasty customer service you provide . And you shouldn’t speak on something you were not present for . I hope AAA suspends your service.
They got dispatched to my AAA call tonight. my tire had went completely flat by the time I pulled off 95 to get to a gas station for air. I saw a tow truck pull up to the gas pumps far from where my car was. There was room for 2 tow trucks to fit behind me. He tells me to just give him keys & sit in truck. I couldnt find my fob in my purse for a few seconds & he says something like 'you got the key? I can't stand out here in the rain. #1 it is drizzling, #2, it had been like 10 seconds & I was obviously looking for my key. That's not the worst part- he gets my car in since it was running & didn't need key to drive. He pulls back fast, can't back up my car & pull it forward to probably 50 ft away in less than 8 hard, fast turns. As if my tire wasn't flat to the rim! I just asked if he could've pulled the truck back to my car & he said he wasn't standing out in the rain, do I want my car towed or not? ?!?!?!?!?! I respond "yes, I need a tow, but said you didn't need to make that many turns to get my car on the flatbed," I knew I needed him to just do his job, it's late & I have another 1hr&45 min till I'm home after all this. I was not giving attitude, but I think it's fair to expect a AAA tow to be a little careful not to mess my rims up worse! It's one thing to move my car to you so you don't get wet, it's another to pull my car out like a race car as if it wasn't on 0- ZERO PSI. He pulled off over me saying he didn't have to make so many turns. He said he doesn't have to take my attitude. I didn't have an attitude, he was wreckless with my wheels the way he drove it, when he didn't at all if he came to my car in 1st place. I had to call for another tow & wait more now. I am livid. I'm glad someone with that spirit didn't drive off with my car, actually. He should NOT be working for a HELP ROADSIDE TOW SERVICE!! Horrible help & attitude from him. I've had nicer guys come out - WITH A COAT IF IT WERE RAIN OR SNOW- at 3am or some worse weather!
Late Friday night I went out to my car and discovered I had a flat... rim on rubber on pavement, totally flat. With no spare in the trunk, I tried using the fix-a-flat, but it didn't work. I called AAA, who said a tow truck would take 2 hours to reach me... but Eddie showed up in 10 minutes!
I had asked AAA to tow me up to Poughkeepsie, to a Mavis Tire near my home, but Eddie recommended a 24/7 tire shop in the Bronx if I wanted to take care of it right away. There was no pressure, he was completely willing to drive 2 hours round-trip to get me up to Poughkeepsie.
30 minutes after I said yes to the Bronx tire shop, I had a new (used) tire on my car and I was driving home safely.
Super quick response time and amazing customer service, I would recommend Eddie and C&C Automotive to anyone who needs a tow in the New Rochelle area!
My Grandmother and I are forever grateful to Eddie for his kindness and willingness to help. After grocery shopping with my 96 year old Grandmother, my car's tire blew out on the Post Road. Thank God we made it out of traffic and to the side of the road. We were now two Black women in distress. As we were praying for our safety, God sent his disciple Eddie from C&C Automotive to our rescue. He was passing by and I asked him if he could help us out. He said with pleasure. It turned out I didn't have a spare. He then assisted us into the truck. His gentleness with my Grandmother was very appreciated. He towed us home and then helped get my Grandmother into the house as she has difficulty walking. He even returned to carry the groceries in!! He was definitely my angel. I will definitely tell everyone at my church if they are in need of a tow to call you and ask for Eddie the angel.
Thank you again Eddie. God bless you.
Horrible service. Driver pulled off without servicing. AAA needs to drop this contractor.
Update: Since you chose to reply. If you don't service the area, then don't pick up the call for service. That's common sense. On top of that, i confirmed the notes with AAA that I only needed a jump, so you're wrong again. On top of THAT, if you don't service the area, why did you drive by, stop, and pull off? So, essentially, you wanted the money from your AAA contract without doing any of the work. So i reiterate my point. AAA needs to drop you until you get your business in line, otherwise, you remain a liability to the company. But thanks for the reply, though. I will be contacting AAA shortly with your excuses.
My son was driving home from LI and got stuck. He had to call AAA to get a tow. The call went to the driver who apparently works for this shop. My son waited for 5 hours till the driver showed up and then did not take him. He left my son there, after 5 hours. He just didn't feel like towing the car to where my son lives. I would never do business with this shop and I give AAA and this shop, a zero in every possible way.
The pics are of the finished product. I get routine maintenance and repairs here of our 2016 Subaru. Earlier in the week had an oil change and rear brakes worked on. Reasonable pricing (literally 50% less than dealer quoted us).
But what stands out the most is the customer service. It’s real. Sincerity that one would want and expect, like the old days! So when I pulled up early Thursday morning unannounced and asked for help with seatbelt retractor (which was stuck and prevented the seat laying flat which was critical for packing!) there was not a hesitation or a bill! A quick look and fix and I was on my way ❤️ thanks guys and gal (Sarah). You are the best!
They have a driver that works for AAA (Anthony r) He was very rude and condescending. Because ,I have 2 luxury vehicles and I’m African American. He was asking questions about my car that was not in the guidelines of AAA policy. I still showed him the information he requested and still refused to service my car . After AAA KEPT SENDING A REQUEST TO PICK UP MY CAR BECAUSE I VERIFIED ALL THE INFORMATION . ANTHONY TOLD AAA I DIDN’T HAVE REGISTRATION WHICH WAS A LIE , HE KEPT PUTTING IN THE SYSTEM THAT HE TOWED MY CAR . But he never showed up I had to request for a new company come out for my car. The boss of the company called said he’s been a problem all day and he would come his self.
HE NEVER SHOWED!!!! I WILL BE MAKING A COMPLAINT WITH CUSTOMER RELATIONS . AND I WILL BE POSTING ON EVERY PLATFORM.. DO NOT USE THIS COMPANY
Quick Facts About C&C Automotive Repair Services INC
Today
Opening Hours
| Monday | 08:00 AM - 06:00 PM |
|---|---|
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 08:00 AM - 06:00 PM |
| Friday | 08:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 03:00 PM |
| Sunday | Closed |
How to go there
Location
Places