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Burger King

+1 334-647-1715
1630 Federal Dr, Montgomery, AL 36107 United States of America
Open Today:
1 1

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Comfort food
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
  • Trendy
Crowd
  • Groups
  • Tourists
Planning
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking

Best WLM Reviews

Absolute worst experience I have ever had at a Burger King. The manager was running the drive thru and the front counter. Nobody but me and another gentleman weee in the lobby but we were basically ignored for the drive thru. They had two workers in the grill area with one of them mentally challenged. I’m not knocking on anyone mentally challenged but the manager had to continually give him instructions on what to do. Even small tasks seems to be a challenge for him. The manager also allowed a girl to use the restaurant phone. She screamed and screamed on the phone for the entire 35 minutes I stood at the counter waiting to order and waiting for my food., Several people walked out. Then I asked the manager to substitute a child’s toy for cookies and I was told I could not do that. Since I had ordered a kids meal, The least the manager could have done was to fulfill my request since I had waited for so long. This was an absolute mess. I visited the restaurant on Thurs Aug 17, 2023. This location won’t be open for long with that type of service.
Friendly customer service at the drive thru. She was really hospitable. But there was no menu for breakfast on the drive thru board. I ordered a sausage and egg biscuit combo. The tots were over cooked, hard and really greasy. They gave me a bacon and egg, instead of sausage and egg like I ordered. And the tea had maybe 5 cubes of ice. Will not return to this location.
Very nasty! I wouldn't eat here EVER! I picked up a doordash, and this was disgusting. The service was slow and no professionalism. The manager didn't even ask me what I wanted. I waited 5mins before I was asked can I be helped, then another 10mins for them to prepare the order. This place need new management, a new team, serious training and a firm manager to keep the place up. On no day should a customer walk into this. I don't want to dash here again nor will I consider eating here.
I wanted to take my food back so bad. My nuggets were horrendous. They tasted like old breading and left over rewarded in the microwave nuggets. They were slightly cold. The Hershey pie tasted like freezer burn. It literally tasted like a freezer. I can't explain what that taste was but that was my pie. I also ordered a burger meal. I really wish I had taken my food back but I wanted to get home. I hate to waste money. The service was fast, food was cold, old, and nasty. The customer service didn't stand out. Just the typical " go ahead with your order", no nice greeting. Waste of time and money!
Need gloves and mask to cover mouth and nose, not your CHIN and Neck! Need new management. The older one with the attitude in drive thru window needs to be tossed out of it!! It's not the customer fault you have to work!! If she knew better, she'd do better!!
For some reason, the hamburger pattie was halved in two. I wasn't my breath trying to have it my way which has been their advertisement slogan for at least one half of a century. I asked for no ketchup on the whopper and it did no good. The French fries were not good at all. I could tell they were a mixture of two batches by the color and texture. While eating it I thought about an ex girlfriend who told me I expect too much from fast food. The people working there knew those fries had been sitting there for too long. I am sorry I did not have anything positive to write.
23 October 2023
The drive-thru cashier charged a separate $8.79 on my debit card. The Card Command app notified me while I was in the drive-thru. I told the cashier and she said the charge would be back in my account in the morning. Wrong. Never did get it. I guess she had a dinner on me. I HATE a thief. I'll never visit that location again.
Drive near this one, Just to see everything is shut down due to staffing, just giving a heads up on anyone that is planning going there.
it was already low staff to begin but to see it close yeah its kinda sad, but it is what it is.

Quick Facts About Burger King