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Burger King Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
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Wi-Fi
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Not a location i would recommend going if you are looking for a friendly atmosphere. The manager, Jonathan, was exceptionally rude and disrespectful. When I tried to redeem a crown points reward, he said i had to purchase another item even though the reward didnt mention it. He pointed to himself as the manager, implying an authoritative attitude with a "it's whatever I say" demeanor.
I expected a more customer-friendly approach.
As I entered, I saw a bewildered East Indian woman running the order counter. She was asking 2 ladies to repeat their order which they did. She walked toward the cooking area then returned and asked another question about the size of their fries. After that she went into a brain freeze staring at the computer. I could see this store was bad news and bolted out the door. The place was almost empty. I could see why.
I visited this location number 2653 on January 5th at 5:46 p.m. I went to the drive-thru and I ordered a Texas double Whopper meal with no pickle and no tomato. I looked at the screen which reflected an error of no onion no tomato. I brought this to the attention of the girl who took the order and she seemed to be very new at the job. She couldn't figure out how to change the order. Through the rest of the order, I noticed that the change never took place so I brought it up to her again and said I definitely have to have onion and please change it to no pickle no tomato. Again she was confused and said not to worry she would take care of it. She was very kind and I trusted that she would verbally yell over to the food prepared to make the change to no pickle no tomato and to include onions on the burger. Whether she did or not, I do not know.
When I got home the first thing I see on the outside of my burger package is the tomato crossed out and the onion crossed out so I knew right away The order was still incorrect. Of course I then ate the burger with no onion and no tomato.
Normally, I call back to the restaurant to make them aware of the error and to get some satisfaction. I've been in this Burger King and they are always understaffed, so I imagine that calling them would have just taken someone's attention away from other customers so I didn't bother. Understaffing and the lack of training is a management or corporate issue - not an issue that the employees should have to take care of, so why should I call and disparage them.
I wish I could rate this place better but I have been to several BKs that are consistently fresher tasting, the one in countryside and the one near midway airport to name a few. I am new to the area and miss that same level of quality, this one does not deliver unfortunately.
Dirty tables and floors. Spiderweb on chairs. No cup lids. Didn't feel very welcoming. Ate quick and left.
I went in due to my own mistake and they took care of it the worker Tiffany made sure they made it over and replaced my fries so all was got and fresh they have stepped up over the last 5-6 months ...
This is the third time that the receipt was right. The meals were way off. I do not recommend this location!!
I do not recommend this location. Always screw up my order and than when I tell them they get an attitude. Too many ignorant people work there. Example. I ordered cheese sticks and got a cheese burger. Another time I asked for extra pickles on my whopper and got nothing but burger. My kid does not like tomatoes and sure enough I ask for no tomatoes and get tomatoes. They are very incompetent.
Quick Facts About Burger King
Today
Opening Hours
| Monday | 06:00 AM - 12:00 AM |
|---|---|
| Tuesday | 06:00 AM - 12:00 AM |
| Wednesday | 06:00 AM - 12:00 AM |
| Thursday | 06:00 AM - 12:00 AM |
| Friday | 06:00 AM - 12:00 AM |
| Saturday | 06:00 AM - 12:00 AM |
| Sunday | 07:00 AM - 11:00 PM |
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