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Burger King Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
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Wi-Fi
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Pets
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Dogs allowed outside
Best WLM Reviews
We come every week here & never a bad experience. Staff is always so sweet & helpful, place is always clean & food is always great. Been coming here for years & never had a bad experience!
I would give 0 stars if I could. They got my order wrong the first time and I witnessed at least 4 customers demand a refund for their long wait. It took them 45 minutes to give me my double whopper with cheese meal. Place is severely understaffed and underperforming if they're giving out all these refunds. They need to either close the inside or drive thru and focus on one side if they're going to only have 4 people in their kitchen and none of them being a manager. I've never seen such horrible customer service in my life. Corporate either needs to fix the service problem here or shut this place down and reopen the one in Mt. Holly
I had gone to this restaurant after a day shopping to order some food. Once I got home and opened my food, I realize that there was mold all over the bun. I then called the store to speak with a so-called manager, and he had promised me that the money for my entire order was refunded to my card, and I would see it within five days. fast forward a week and a half later and I still have no refund. I have called the store on multiple occasions spoke to two different women who both claim to be managers. ( not sure how many managers one store can have ). The one woman would not listen to my story at all, and kept insisting that I come into the store to get more food. Then she thought I was telling her. I left my car there too, which I told her you are not listening to anything I’m saying. She told me she needed to speak with her boss and then get back to me. I did not hear anything so now I call back today I’m speaking with another woman who also claims to be a manager after I told her my entire situation she also did not listen to me and kept insisting that I come to the store. I got very stern and told her I do not want to return to your store I do not want more food. I just simply want my money back that I was promised over a week ago. Once I said that she said she was sorry and hung up on me after she hung up on me I called an attempted to speak with her two more times both times I was not answered .I now had to go to Burger King corporate to make a report as well as settle this dispute with my bank since this store clearly does not want to help me. I told them all that I really did not want to make a review and I really do not want to post pictures but honestly they forced me with no other choice. Please save your sanity and do not visit the store. They are very unclean, unsanitary, and do not care about our health. Please see pictures below.
Rio grande BK. Is in need of better quality when you ask for hot food you get like warm if that. The attitude towards what you want is just as bad which will eventually put this place out of business ???? they need an overhaul of the procedure and attitude of the store. The food is nit to standard at all. ..
The incompetent lady working the drive through literally walked away from the window while i was talking. Rushed me in the drive through. Walked back to the window as soon as i pulled off. Customer service sucks.
We ordered two Whopper meal with cheese we paid extra . They didn't add the cheese plus my husband asked on his no pickles and onions. So my husband explains this the manager. She comes back with the two burgers and still wasn't corrected right at all. So we had to ask again for it to be fixed. Finally they fixed it after the second complaint.
$26 for 2 medium chicken sandwich meals and a Hamburger. When are companies going to start and give back there record profits to help there customers
The restaurant was swamped with ppl but they only had 2 workers and a manager at 7pm on a Thursday. I ordered chicken tenders and when I got home and opened the box the tenders were overcooked. Very hard and dry. I think this BK doesn't usually get that much business and maybe that's why they were understaffed and rushing. I won't hold this against them because of that reason and the cashier was very polite.
Quick Facts About Burger King
Today
Opening Hours
| Monday | 06:00 AM - 12:00 AM |
|---|---|
| Tuesday | 06:00 AM - 12:00 AM |
| Wednesday | 06:00 AM - 12:00 AM |
| Thursday | 06:00 AM - 12:00 AM |
| Friday | 06:00 AM - 01:00 AM |
| Saturday | 06:00 AM - 01:00 AM |
| Sunday | 06:00 AM - 12:00 AM |
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