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Burger King Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Me and a friend combined ordered about $60 worth of food and upon ariving home my mom bit into her whopper and started choking. When I asked her what was wrong and she said "hot" so I tasted it to see and it was indeed very spicy. I called and asked what they did to my food and was told "oh that shouldn't be on there" and that it was the hot sauce they use on breakfast burritos!!! So someone purposely put hot sauce on my burger and then I was offered a replacement as if I would go back and eat from the same place that just intentionally put something in my food. I was gonna take legal action because my mom CAN NOT have spicy foods but instead I'll just leave a review to let the corporate office know what has taken place. Hopefully this doesn't happen to anyone else.
Not a very good experience. Poor service...waited on staff to take our order. They looked at us multiple times with no acknowledgement. Order was incorrect once we finally received it. Food quality was poor. Greasy burger. Stale bun. Will not return to this location.
So it's been years since I've been to Burger King. Not good but not bad. The thing that stuck out to me the most was the Whooper's major reduction in size. Onion rings are what seems to be pretend food, I say this because I didn't find a single onion in them.
I put a order in the app to pick up. When I went to the cart to check out I got kicked off/ it signed me off. The app did. It wouldn't let me sign back in. I went in to get help at the store off of Dirkson Parkway. I went up to the cashier and started to explain what happened, she said it would show if there was a order, well ok that's not what I was saying but I started talking again and she walked away. A different cashier came up and even said there wasn't one on the drive threw , OK again that's not was I wanted. I actually wanted them to help get signed in so I could order and get crown ???? points. I showed her what happeneds when I tried to sign in after getting kicked off by the app. She wasn't really listening to what I was wanting so I asked for a manager and she said that the other lady was the manager, I'm like omg, I've never in my life have had a manager walk away and have an attitude like she did. This was very disappointing to me and I don't think I'll go back to that Burger King again. If there was something wrong with the app regarding a glitch or there side or mine they should have helped and wanting to help instead walking away as she did. The second lady kinda tried to help but failed to give better time to help me even to get my order. Other manager has taken time to help. I'm very upset and disappointed in this situation. I've never seen a Birthday party at this store for kids, I don't think I would recommend it especially with this employees.
I would have to say today was the worst service we've ever had at this restaurant. Read the lyft in Springfield for 5 years It just consecutively gets worth
If I could leave zero stars I would. The staff in the Northfield location is so rude. I went thru the drive thru on Saturday, September 23rd around 11:30. This is lunch time and they were a bit busy but not terribly busy. You could hear the woman taking my order sighing on the other end of the speaker as I was placing my order. Then at the window I paid for my order and they immediately told me to pull to the third window, which was no big deal, I had a $40 order so I understand that takes a few extra minutes. The woman who brought my order to the window basically threw the bag at me and slammed the window shut. I checked the bag and sure enough there were items missing from my order. I sat at the window and when the woman came back to see what I needed, her very sarcastic response was "Is there something I can do for you?" Then I was told to pull around so they could take car of the car behind me. As if all of this wasn't enough, I got home and the sandwiches I ordered were not the sandwiches that were in the bag. No one takes time to check these orders anymore and no one takes the time to simply say, Thank you, Have a good day. Such is the world we are living in these days!
I’ve been going to this burger king for at least 10 years because it was consistently made, I knew what to expect and I enjoyed eating their burgers and fries. For the last 6 months or so not one time have they prepared the whopper junior right. Today iced the cake for me and I won’t be back. I ordered a whopper junior without onion, tomato or pickle. What i got was a whopper regular size with a mound of mayo and cheese. And it wasn’t even cooked all the way thru, it was actually pink. I thought i would throw up. So, I went back thru the drive up. They replaced it with…another whopper with a mound of mayo, some ketchup and lettuce this time and cheese. And it was pink in the middle. GOOD GRIEF HOW HARD IS IT TO LISTEN, TAKE AN ORDER, GET IT RIGHT AND COOK A BURGER??? I dropped 12 $ on food I threw away. Last time. Now we need to find another burger joint. I guess the people that work there don’t care about the quality of their work. Nasty all around.
What a joke. Park the car and try to dine in, no sign on the door, doors are locked. Head to the drive through and they try to tell me I can have only 3 burgers instead of the 6 I want because they are short staffed. I don’t mind waiting an extra couple minutes and I offer to wait. Besides me, the drive through is empty just like their parking lot not sure how making 6 vs 3 makes any difference when nobody else is waiting. Didn’t end up with any food, just attitude. Give your money to Arbys next door. They know how to treat their customers.
Quick Facts About Burger King
Today
Opening Hours
| Monday | 05:30 AM - 12:00 AM |
|---|---|
| Tuesday | 05:30 AM - 12:00 AM |
| Wednesday | 05:30 AM - 12:00 AM |
| Thursday | 05:30 AM - 12:00 AM |
| Friday | 05:30 AM - 12:00 AM |
| Saturday | 05:30 AM - 12:00 AM |
| Sunday | 07:00 AM - 12:00 AM |
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