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Burger King Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
Went through the drive thru ordered my food got my receipt looked at it and not only was it the wrong receipt but they charged me the wrong price as well and it was more than what my order was. Instead of asking me what I would like done she instantly refunded my full order and asked for my payment again. Like what!??? It takes a few days to get my money back. It was her mistake. I would have been fine with them asking if I wanted a free item. Or in my opinion I shouldn’t have been asked for my card again to pay for the correct order it was not my mistake! Anyways never coming to this location again. Extremely horrible customer service! Get better workers!!!!
This place had Just reopened. There were Maybe 3 customers inside. I was at the drive through. I ordered one Burger and was told to park around the front where I waited for 15 minutes for my one hamburger. Not sure what the story was on that but thought it was a little ridiculous for the wait. What's up with that Burger King????
I had 2 orders. Lobby was completely empty besides one other person that only got a coffee. Drive-thru was not busy at all. I got my second order before I got my first order and then it took still over 45 minutes to get my first order I ordered everything without mayo and they completely drenched it all when I had asked about my order after waiting 45 minutes I believe it was the manager looked really irritated and annoyed walked away after saying it takes 7 to 8 minutes to cook the chicken.. and then I mentioned I was understanding about that but it's already been over 45 minutes and still haven't gotten my order.. after finally getting my order almost being there an hour i just wanted to get home it was getting late my kids were tired I got home and all of our food was completely not right fries were old and cold I had to have them replace two of them before leaving and we didn't even get our onion rings that we were supposed to. They only gave me one of two of my receipts. Had to go back a third time to get my kids desserts that they didn't add in a bag. Just a horrible experience. I understand people being short staffed and things like that but there should have been no reason for any of this that night there was plenty of workers no one in the lobby drive-thru wasn't even busy at all. Workers just standing around
Foods fine but they rarely remember to give you your entire order. I think the last 5 times i have ordered here 3 of them i was missing an item entirely and all 5 they cant follow simple instruction for add ons or removing ingredients. Tired of spending money for things that i dont even get to bring home to eat and poor resolution from app but done with this store 100%
Burger King in Roy is a great Burger King franchise. The staff has always been friendly, and courteous, when I have visited. On multiple occasions, they have gone out of their way to make my experience a good one. The food has always been hot and fresh. If you are considering a stop at a Burger King in the Roy area, I highly recommend this one. I also recommend getting the Burger King app and checking out the offers before you visit.
They need to close this place down they tell you to wait when your the only one there and to pull around to the front to have you wait for 45 min for fries that take 3 min to cook then I go back to the drive thru to see where is my food and they want to argue with you. Nope done with that place. Just got my money back and went to Wendy's ordered some great food and made it home with meal unless then 10 min. Way to go BK you suck.
Every single time I come to this location, I wait way too long relative to what I order (I don't even order meals! Just a couple sandwiches and maybe a fry). It takes WAY too long here. There's a McDonald's, Wendy's, and Arby's nearby that all are faster with better service than this location, not to mention I am asked to drive around and park at the front of the store while they make my order (Which is a stupid practice! I'm literally the only one in the drive through, why park me?). I had thought that with this location reopening they would have figured things out and improved, but it's still just as bad as it was before. It should have just stayed closed.
Manager was extremely rude to me for no reason after I had to bring food back because they messed up roaly! I went in being nice until she yelled at me. Will never go back to this place ever again!
Quick Facts About Burger King
Today
Opening Hours
| Monday | 06:00 AM - 12:00 AM |
|---|---|
| Tuesday | 06:00 AM - 12:00 AM |
| Wednesday | 06:00 AM - 12:00 AM |
| Thursday | 06:00 AM - 12:00 AM |
| Friday | 06:00 AM - 12:00 AM |
| Saturday | 06:00 AM - 12:00 AM |
| Sunday | 07:00 AM - 11:00 PM |
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