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Buffalo Wild Wings Info
Amenities
Service options
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Outdoor seating
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Curbside pickup
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Takeout
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Dine-in
Highlights
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Fast service
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Sports
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Cocktails
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Comfort food
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Happy hour drinks
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Happy hour food
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Hard liquor
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Late-night food
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Quick bite
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Vegetarian options
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Wine
Dining options
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Lunch
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Bar onsite
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Restroom
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Wi-Fi
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Family-friendly
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Groups
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LGBTQ+ friendly
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Other
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LGBTQ+ friendly
Best WLM Reviews
Ordered the all you could eat wings and fries. After a half hour asked about the order, it soon appeared. Cold fries warm wings, no celery or carrots. After another half hour flagged down the waitress to get another order.
Finally talked to the manager and got the other order to go.
Again warm wings, no fries no veggies.
One and a half hours later
we left.
I guess that's how they get you.
I’ve been going to this bdubs for over two years. It has some of the best bartenders in town. I never have to wait to get a drink. Once they see an empty glass, they are ready to ask if you would like another. They can be busy on the weekends and wing deal nights, but they are always on the move taking care of their customers.
I came here with a large group of people. They seated us quickly, but after that.....that's where the good stops. First, they had a single server for our group of nearly 20 people. Naturally, the server was working her hardest, but couldn't keep up. After finally taking our orders, we waited. And waited. And waited. We watched tables of 4-6 come in, order, get food, and leave. Our server didn't come back for refills during this time either.
We also watched as our food was placed under the lights and SAT THERE DYING for 20 minutes. Someone at our table finally went into the kitchen to ask about where our orders were and was told they were waiting for everything to be ready before the brought anything to the table. Are you kidding me? For that size of party, bring the food when it's ready. It's common sense. Otherwise, the only person that gets hot food is the last person who ordered. That's exactly what happened.
Our food was cold. Sides were missing. Drinks were not refilled.
As a diabetic, timing of food and insulin is critical. So, the fact that our food took over an HOUR to come out was absolutely frustrating and unacceptable. As a team, we go many places and we've never had this happen. Typically, servers will ask "are you okay with the food coming out as it's ready?" YES. YES WE ARE. Not here. Instead, the food died under the lights while tables of patrons got their food and we waited.
On top of this, the bdubs rewards were not applied correctly, so we had to pay more for this food than what we anticipated and were offered NO solutions.
We will never come back to this location. Period.
I've been to this BWs location a few times and service has always been good. We are always seated almost immediately after walking in and our server takes our drink order within five minutes of being seated. The food is good and always consistent here and the wings...the wings are best. I always get the small order and it ends up being too much so their portions are plenty for the price. The establishment is always clean and well maintained. The place is kid friendly and has plenty of room for large parties. TVs are playing everywhere so you can watch pretty much any game playing at the time you're dining. It is a good experience all around.
This location used to be good, but now it is barely passable. While the wings are still acceptable, the service and attention to detail are not. With so many better options in the area, I will not be coming back.
After reading other reviews, it is clear these problems are not a one-off and will not improve with time or feedback. I fully expect the “owner” to respond to this review with the same copy/pasted response that they do to every other negative review.
Had issues with a couple orders awhile back but everything has been perfect since. Can't say that for howell location, apparently they can hardly manage even taking a Togo order.
Every time I get takeout something is missing from my order. They are good about correcting the issue and giving me the missing items. But it's every time. The food takes longer than quoted but that would be fine if it wasn't cold. So it makes me think they just let it sit and forget about you.
Our server was sub-par at best. Our waitress was very unprofessional and wasn’t educated at all on how to greet/have somewhat of a personality.
Quick Facts About Buffalo Wild Wings
Today
Opening Hours
| Sunday | 11:00 AM - 11:00 PM |
|---|---|
| Monday | 11:00 AM - 11:00 PM |
| Tuesday | 11:00 AM - 11:00 PM |
| Wednesday | 11:00 AM - 11:00 PM |
| Thursday | 11:00 AM - 12:00 AM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
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