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Bruegger's Bagels Info
Amenities
Service options
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Delivery
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In-store pickup
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In-store shopping
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Takeout
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Dine-in
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Dining options
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Breakfast
Amenities
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Restroom
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Wi-Fi
Planning
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Quick visit
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
I have been a client of this location for 20 years. I notice that in the past 2 years the overall attitude at the store has gone past many negative stars. The current employees are absolutely RUDE, uneducated, lack any basic manners and have no idea what customer service is. I have been a business owner for 40 years and this type of employee would not stand a chance to work in my company for more than 5 seconds. I notice the female employee yelling at customers in front of me, and I was no exception. After a bad attitude at the cash register when I ordered a dozen assorted bagels, and requested that half of them be plain bagels, an employee started yelling at me that they were assorted. In the past I have always chosen the variety I wanted and not be subject to whatever bagels the unprofessional employee chose for me. Either the owner replaces this type of uninterested staff or it will close soon. I will not recommend them to my worst enemy. I am done with them, after 20 years of being a customer. Just go the other bagel places in the area.
So I’ve had bagels from this establishment a handful of times. No complaints. The bagels are very fresh, for sure different taste than the Dunkin down the street. This is one of the better options for the very local area, there’s a small parking lot which has access to a bigger lot in the back of the building. For sure different choices for a morning bagel, the staff is very nice and they’re fast.
1 star because the sandwiches are good when they are actually made right, which most times they are not.
This place is a disappointment to say the least. I've tried to give this place multiple chances, but every time I'm here there's always a problem. By 10:00am they're usually out of most bagels or they're missing 90% of sandwich ingredients. Today I was told that their ovens were down and they couldn't make sandwiches the rest of the day...at 11:30am on a Sunday, seriously? There's also no tables and chairs to sit and eat, and the place is filthy. The employees that work weekend mornings seriously need better staff training. I was waiting to check out one morning and the girl at the front register would have rather have a 5 minute conversation with a friend as the long line grew behind us. Seriously, if you want Bruegger's go to the Orange location. If you're in the Trumbull area, do yourself a favor and check out J Bagels. Unless serious changes are made, I'm never going here again.
I ordered a Turkey Chipotle and it was literally just a BLT. I received a single slice of turkey on my sandwich. It was like eating a Lunchable. Make the menu images reflect the actual portion size.
I will NEVER go there again!!!
You must be kidding…the cost of two plain uncut bagels, and a small coffee was $7.70!!!! And… the majority of the plain bagels were burnt. The people working there were unpleasant at best!!
I truly wish I would’ve said keep it, but instead I paid in cash. In the past, I went here quite often when I was still teaching. Again, I will never go there again!!
Went across the street and up the hill and got a bacon egg and cheese sandwich for six dollars. I will continue to go there instead of Bruggers for sure.
I have been to this establishment twice and have had very negative experiences both times. Today, I tried it again and it was even worse then before. I was the only customer there and when I started ordering I was quickly cut off by the girl behind the register who told me she’s not in charge of taking orders and points at her coworker 2 feet away. I try to order a breakfast sandwich and was told they are out of eggs. I ordered a lunch sandwich and they were out of lettuce and tomato, which I was told after they already started making my sandwich. So I ended up with a single piece of deli meat on a bagel, which I paid $8 for. Maybe people have better experiences in the morning, but I would definitely not avoid this place after 11 am, as they didn’t have all the ingredients for any of the sandwiches on the menu. The lights were off inside and the staff was clearly annoyed to see a customer, even though they don’t close for another 2 hours.
Never again will I order from this location. Their site list bagel worth cream cheese, so I ordered that with side order of jelly and they spread jelly on the bagel with no cream cheese. Smh. No to mention their baked hash brown. Yuk.
Doesn't look fancy, but if you want anything bagel related at a reasonable price, stop in.
Quick Facts About Bruegger's Bagels
Today
Opening Hours
| Monday | 06:00 AM - 02:00 PM |
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| Tuesday | 06:00 AM - 02:00 PM |
| Wednesday | 06:00 AM - 02:00 PM |
| Thursday | 06:00 AM - 02:00 PM |
| Friday | 06:00 AM - 02:00 PM |
| Saturday | 06:00 AM - 02:00 PM |
| Sunday | 06:00 AM - 02:00 PM |
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