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Braun Road Automotive Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best WLM Reviews
Chris and his team are by far the most knowledgeable group I've come across. Ya they can change your oil with the highest level of products available but why stop there. Allow his team to put their surgical hands on one of your biggest investments...Your vehicle! You can rest assured as you sit in their family-styled waiting room that your pride and joy is being taken care of as one of their own. Stop reading this review and drop on in!
Was sent to Braun Automotive after calling a few other shops that sent me to Chris due to his in-floor alignment tool. Chris was able to give my vehicle an alignment and good feedback since my vehicle is lowered. Thank you for your professionalism.
I’m not sure if it was because I’m a woman or not but I called to get a quote for a service that I was scheduled to receive prior to moving to TX but was unable to get, which means I had a general idea of how much the parts cost as well as the amount of labor involved. The amount Braun quoted was ridiculously high. They quoted me 2x the amount of one shop and nearly 3x the amount of another. Needless to say I didn’t take my car to them. However, it’s good to know that there are honest mechanics in TX who don’t try to take advantage of women.
Received an alignment here.
Came in scheduled time and was quickly pulled in. Went to work on my alignment and communicated with me on what was happening. Hour later I get back in the car to leave after paying and before i even get down the road i notice the steering is crooked. Not GIANT ways off but definitely not center. Pull back in and have to wait another hour because someone who pulled in right as i was leaving is already on the machine. Ok not going to make you take his off to fix mine. Second hour goes by and i finally get back in. They fix the steering angle issue citing that the toe was off again on one wheel... The tech thinks he may have moved it while he was tightening it down. Sounds like a lame excuse for a mistake but it's possible...
All in all almost 3 hours for an alignment. Price was fair and service was cheerful and good except for having to bring it back. Fully average experience with most shops. Annoying but young techs make those mistakes all the time.
Edit: second alignment here despite 3 hours of aligning they still couldn't snug all the bolts properly. Almost had my brand new control arms fall out the bottom. Luckily had it on the lift not long later and caught the bolt on the last few threads.
They are the best value in town and I would strongly recommend them to anyone, especially military troops and their family. Finding a team that we can trust makes all the difference in the world, which is why the only automotive repair establishment in town that I trust with my vehicles is Braun Road Automotive. Even after moving to Austin, I will still take the cars back to Braun. I have tried other chain stores and found them to be lacking, so do not waste your time with the others to save a few $$ as it will cost you more in the long run. Chris, Reiko, and team are great.
Took my son's truck for oil change and tire rotation. I didn't have an appointment but they got me right in. They checked my hoses, belts, changed the oil and topped off the fluids. They checked my brakes when they rotated and balanced my tires. The service was great and the employees are very helpful and answered all my questions. Nice place, would recommend this place to family and friends. It is in San Antonio, Texas.
Brought my off-road toy in for a wheel alignment, I was informed that if I did not replace my entire suspension, that I would have to just go home and park it because it was too dangerous to drive. They couldn't find the parts for me so they told me to do my research myself and bring in my own parts to them when they came in. Although I'm all about supporting a local shop down the street from my house, I was discourage and went to the Ford dealership. They aligned it, checked the suspension and I was advised that the only wear and tear was normal for a 4x4 vehicle that's actually used to off-road. I then drove it to marble falls and enjoyed a great Father's Day weekend off-roading.
Great shop, Chris tells you straight as to what the problem is and helps you decide what's the best option moving forward for your budget. He's not there to get rich off his customers, just a fair honest guy.
Quick Facts About Braun Road Automotive
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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