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Bookout Auto Parts Inc Info
Amenities
From the business
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Small business
Service options
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In-store pickup
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best WLM Reviews
Very unprofessional!. Called asking about a part I bought from him and he started cussing talking about he ain’t got time for no bull sh_t and continued to be disrespectful. I asked him why he was talking to me like that bc I only wanted the right part and was ready to pay for it but with his attitude I wouldn’t advise anyone to spend there money with him!!!!!!. Very very rude and unprofessional!!!!!.
The old man at the counter promised he would reimburse me on my part of I had to return it for any reason.I tried to return it and he told me that he wasn't going to give me my money back then he degraded me as a human being and this is the worst I've ever been treated.This place is run by a rude dishonest scam artist.Dont do business here it's a joke that this place is still in business.
Was hour and half drive for me to get there. Ended up leave with a whole parts car and three sets of aftermarket wheels and tires. Tires looked nearly brand new. They was really busy and had a little wait no longer than the wait at a grocery store. Anytime a employee past me they alway made sure to keep me up to date on the product being pulled for me. Will definitely be a regular place for automotive parts for me.
Everytime I need some help with tires wheels or both. I can call or stop by and they got what I need . Not to expensive & no wait . Polite & easy prices.
I bought an engine from this company about two weeks ago and the engine was wrong so the mechanic I hired had to take it back and exchange it. During that exchange for the second time around for the wrong engine this company gave me an engine with a broken water pump. They are very responsive, but the service is horrible and the owner was very nasty and practically disrespectful. The employees at least had more grace (Michael) I was told by Michael who works there that he would reimburse me for however much the extra part was that I needed to buy for the engine. Which the extra part was $200.
The engine initially bought was completely the wrong engine for my car for starters WITH the broken part. When I went to the dealer to order the part and got the part I called back to talk about reimbursements and the owner told me that they would NEVER reimburse me for a broken part from them.
I am highly disappointed and upset that I trusted this company not being from Alabama and knowing any mechanics or auto part companies. I was recommended to this place. Bad idea. Man did they let me down.
If you guys want to order parts from this company make sure that you know exactly what you want and make sure you have someone who is very knowledgeable about things so that they will not send you a part that is incomplete- you waste your money because they will not exchange or reimburse you for it.
Good down to earth people at Bookouts Auto real helpful and smart about there parts. And plus they will give you some of the best prices around. Just talk to Michael, or Bruce Bookout. Tell them Walter sent you and they we treat you like a good friend. GOD Bless Us All.
Quality and guarantee on parts good condition not problem I'm live around here good costumer cervise
I've done business with them for years. They have a huge selection of cars. Always had what I needed or knew where to get it!
Quick Facts About Bookout Auto Parts Inc
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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