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Bluffton Auto Body Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Mechanic
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Restroom
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best WLM Reviews
DON’T TRUST AND JOE IS CHILD LIKE AND UNPROFESSIONAL, Debbie was very pleasant. I had a horrible experience with Joe. My wife was in our car and struck from behind. Brought the car to Blufton auto body they did minimal work. Advised them of issues with the car pointing out that you could see damage to the back bumper. Brought it to Joe’s attention even showed him what was observed. Used a ruler to show him how one side was pushed in. He advised he would look and take care of it. Went back they did nothing and when I pointed it out Joe could not be bothered. He said Jeeps are not perfect, asked him to put that in writing he said no I asked him why he stated”because I don’t want to”, a statement my granddaughter who is 5 would say. Told him I recorded our conversation and as I turned away he stated, “record this” as my back was to him”. He gave me the finger. He is the most unprofessional person I have ever met. When we spoke he basically was telling me to go under the car if I think there was something wrong and look. So I did photos show frame underneath with signs of buckling, misalignment of bumper and door; area on side which was buckled. They did basically replacement of a hinge and repainted door nothing more. I have never had a business not want to do a job which they would of been paid for so unprofessional. I asked them to take pictures of the work in progress and was told they would. They didn’t and when asked why was told take your own pictures; how can a customer do that when they are not present when the work is being done.
I had not been to Bluffton Auto Body before and I stopped by to inquire about having my headlights adjusted. I expected to make an appointment for this and they took the time to take care of it almost immediately. (no charge). Incredibly nice and professional people. A rarity.
The guys in there know exactly what they’re doing and they’re very real and truthful. I brought my car in for a window regulator issue. They pulled my car around back and got my window up for me. Same day estimate and ordered the part overnight. This place is busy for a reason.
Seriously cannot believe how incredible car looks, other than Showroom!!! They replaced my front bumper. They said 2-3 days and it took 2-3 days. Price was spot on perfect, AND they washed and looks like waxed the car. They have me as a client for life now. Highly recommend them if you need work done.
These guys have been doing work for me for years and have never let me down. If you need a repair, demand your insurance use them, you won't be sorry.
Great company with awesome people! Debbie was insanely kind over the phone and I was able to get a quote on my repaint on my truck after only just a few minutes of waiting in office. Joey was able to identify and fix my paint issue significantly faster than other places could even get me in for a quote. Highly reccomend coming here with paint and auto body issues.
I must preface this comment by emphasizing the fact that I have never once felt the need to admonish a business owner despite unpleasant experiences in the past. The owner, Joey, is the single worst individual I have ever encountered as a businessman. My vehicle took 4 months to schedule for repairs and even after I confirmed my appointment the week prior, I arrived to find out that they had no information and my appointment was canceled. Once it was finally in the shop, I was lied to 3 different times about the duration of repairs, which I respectfully mentioned was time-sensitive. On the day I was told it would finally be ready I call (because nobody communicated with me) to confirm pickup. I was told they just opened a box with a part and it was not painted. I could come pick up the vehicle, but they’d need me to come back to quickly paint the part. Joey emphasized over and over again that it would only take 5 minutes and I could stop by anytime. Given my hesitance of such a reassurance given prior failed promises, I asked if I could make an appointment. He said that was not necessary and reiterated repeatedly that it was just 5 minutes to address. When I show up, his staff is perplexed. They share some unflattering comments about Mr. Joey and say the 5 minute guarantee is not feasible. When Joey arrives he immediately starts yelling in my face, denying his comments, and admonishing me in front of his staff with such unprofessional rhetoric like, “you’re an idiot.” I ask him to be more respectful and am surprised by his outburst. He continues to vent and yells at me to leave and get out. Stunned, I am standing there with his technician, and neither of us know what to say or do. I don’t care how many positive reviews you see for Bluffton Autobody—please do not look past this sincere and honest account. Any attempt by Joey to spin the actual interactions with a dishonest narrative are simply for show. This owner does not deserve anyone’s business and I will even be contacting my insurance company to advise them to consider removing Bluffton Autobody from any list of legitimate vendors. Bad business and an even worse person.
First visit: I went to a different auto body here in bluffton and had an absolutely horrible experience. This place is definitely not like that one, Joey and his staff have been absolutely amazing and helpful. This will be my go to place from now on.
Second visit: I called to see if I could bring my car in and the lady said that they are pretty booked up, but I could bring my car by and they could look at it. Further into the discussion she said it sounded like my car would have to be towed into the shop and they aren't taking tow-ins. I told her my car was perfectly drivable and that I could come by anytime, but she insisted that I was wrong and that the car would have to be towed so I DROVE my car to a different shop.
I guess how good the guys are depends on the day and how the staff is feeling.
Quick Facts About Bluffton Auto Body
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
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| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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