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Big Dipper Ice Cream Info
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Best WLM Reviews
If I could leave a No star review I would!! This was the worst customer service and atmosphere I have ever had!!! I guess we don't teach our kids respect or just plain curiosity!! We will never return again!!
I had gotten there 15 minutes before closing and there were two workers inside. They stared at us as we walked in. When we got inside we got no hellos, smiles and they were on their phones. I get we came before closing but we knew what we wanted and was making a small trip that wouldn’t last 5 minutes. A person in our group asked for vanilla soft serve and they said the machine was down. I have worked around the same machine they used inside the store and it was placed on “standby”, which means you have to flip a piece inside and press “auto”. It takes 20 seconds to flip the machine. They blatantly lied to our faces. Which would have been easier to serve than hand scooping ice cream. This place needs better customer service and workers who understand when the place is closed is when you shut things down. Not happy, but ice cream was decent.
Everytime I’ve been here the girls working have been kind of rude and just stare at myself and family as if we are imposing on them with our business. Tonight we showed up 2 hours before close to have them turn off the open sign as we approached the door. I offered to pay double for an ice cream cone for my 2 year old who left tears because we were told no! Unlikely to return.
Great ice cream and crisp cones!
This shop is pretty much awesome. They have a variety of hand scooped and soft serve ice cream. Some are aimed at adults while others are aimed at the kids. My Wife and children enjoyed their ice cream. My blue raspberry slushie was great. The variety is perfect. They're friendly. Their prices are friendly. If we lived in Petersburg we would likely frequent this place. It seems like a perfect small town ice cream shop.
Excellent! Absolutely recommend!
This is a great, local ice cream shop. They have several flavors of hard ice cream and vanilla soft serve.
Excellent icecream. Staff have zero personality and need training with customer service. Smiles would be nice. High prices.
Quick Facts About Big Dipper Ice Cream
Today
Opening Hours
| Monday | 02:00 AM - 09:00 PM |
|---|---|
| Tuesday | 02:00 AM - 09:00 PM |
| Wednesday | 02:00 AM - 09:00 PM |
| Thursday | 02:00 AM - 09:00 PM |
| Friday | 02:00 AM - 09:00 PM |
| Saturday | 02:00 AM - 09:00 PM |
| Sunday | 02:00 AM - 09:00 PM |
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