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Beverly Auto Care Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best WLM Reviews
Awful experience. The shop was told the problems we were having originally. Check engine light, traction control light on and park brake set. Car was having cylinder one misfire. This is everything told to the shop before the appointment was made. Car was dropped off at 8 am Monday. Shop called next day to say parts need to be cleaned overnight after waiting an entire day for a diagnostic report. Waited overnight. Next day after being told it was okay to drive and a price of $360 I go to get my car. Not 5 minutes later the same exact problems started. Back to the shop and was told this was a risk trying to do this and that he still doesn’t know the problem. Could be a valve or maybe something else. End of story, my car is not fix and money has been washed down the drain.
Always honest and fair and gets it done in a timely manner. Cody is my go to for all my mechanical issues or questions. Been going there for years since I was right down the street from them. Still going now that I'm over 30 miles away
Had them go through my 2005 Pontiac GTO from stem to stern, a low mileage muscle car that I'm very particular about. They found some issues, corrected them and did an excellent job. The price was very fair considering the amount of work and everything was explained to me in detail. Everything you could ask for from a locally owned business, honest, courteous and knowledgeable. I'll be using them from now on for my auto needs.
I called Beverly Auto Care because they're within walking distance of my home, as a bad set of RR tracks busted the axle and some other things on my car. I needed to have it towed somewhere, so I called and asked if they work with insurance companies, due to the cause of the needed repairs. He told me they did, and that I could have my car towed there. I agree that Liberty Mutual is pretty horrible when it comes to doing any claims business with them, but for some reason it took literally 3 weeks to get my car back. So when he called me and told me it was ready for me to come get, to my surprise it was only partially fixed. I no sooner pulled out onto Detroit Avenue, just to find that my steering wheel was sideways (still is) and it was obvious that the car didn't get an alignment (no brainer for those types of repairs)...not to mention it keeps making a popping sound from the repair area. He and Liberty Mutual kept going back and forth, and all he needed to do was submit any newfound repairs that weren't in the estimate, and that Liberty Mutual would cover the supplemental work that was due to the tracks. Honestly, I'm tired of leaving messages to find out when to bring my car back. Last time I saw/spoke with him, he had agreed to send Liberty Mutual the additional repairs for review and then let me know what my expenses would be, etc. I've yet to hear from him, nor has Liberty Mutual (per the adjuster). In my last voicemail, last week, i even asked Cody to please at least let me know if he changed his mind about finishing the work, so that I can take my car elsewhere if he wasn't going to do it. I've still heard nothing from him, so the adjuster advised me to take it to another shop. I'm really disappointed, because a lot of things he agreed to do, he just skipped out without any type of professionalism or communication. I'm glad I can take the car elsewhere because it's frustrating having to call multiple times and never get a response; even one of his coworkers said he'd have him call me back, but he didn't call. I just don't understand why the car wasn't fixed appropriately, at least what LM was covering, and his lack of communication and professionalism. So here I am, still with an unsafe car and no reason why.
Down to earth, honest, and upfront ownership.
Always great service. The mechanics are all top notch in my book and are great at communicating exactly what is being done to fix my car. I always feel far more comfortable taking my vehicles here then to any dealer …. For both honesty and price.
I’m writing this review because in the last several weeks I’ve had 2 issues with 2 of my cars and Beverly Auto Care took care of me in a friendly and timely manner. After all the years of me taking my 4 vehicles here it was high time for me to give them the proper, 5 star review.
Time after time, fast, accurate, honest, competitively priced. I have learned to lean on Beverly Auto Care and Larry and have had much less stress over vehicle maintenance. Never had to take a car back for the same thing, either. Cody is doing good work also.
Just needed an oil change. Got me in and out. Had my brakes done here last June and bought new tires. I like local family companies over the chains. Better service when they have an interest in the company
These mechanics have the reputation for excellent work and knowledge. There is an old story about an engineer paid substantially for knowing where to hammer on a machine, when and why in order for it to begin working again to the amazement of onlookers. This team equates to that level of knowledge, so much so that their garage is always full and if you want your car serviced, you will need to wait; sometimes a week. Is that a deterrent? Nope! I waited and I'd do it again for this level of competentcy. My father began going to Beverly probably 10 years ago after a nearby, national mechanic repeatedly mislead him on repairs. Since the switch, he hasn't regret this decision and now I trust Beverly Auto Care too.
Quick Facts About Beverly Auto Care
Today
Opening Hours
| Monday | 07:30 AM - 05:00 PM |
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| Tuesday | 07:30 AM - 05:00 PM |
| Wednesday | 07:30 AM - 05:00 PM |
| Thursday | 07:30 AM - 05:00 PM |
| Friday | 07:30 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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